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    ABC Quality Moving & Storage

    3.3 (87 reviews)
    Closed • 8:00 am - 5:00 pm

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    Response time

    50 minutes

    Response rate

    100%

    Services - ABC Quality Moving & Storage

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    Deonte S.

    This company is completely unreliable and unprofessional. I hired them to move four furniture items just 1.5 miles, and they failed spectacularly at completing the job. We scheduled the move for Tuesday. On Monday, they called to warn me about potential delays due to weather. I even offered to reschedule, but they insisted they could still do it--just at a slower pace since I was paying hourly. Come Tuesday morning, an hour and a half before the move, they suddenly tell me that no employees showed up and pushed it to Wednesday. Then, on Wednesday, they pulled the same stunt--no movers available, now pushing it to Thursday. When I asked for a later time on Thursday because my schedule couldn't accommodate their constant failures, I was told that wasn't an option and that they were actually doing me a favor by "squeezing" me in. A favor? Seriously? They left me sleeping on the floor for two nights because they couldn't stick to their commitments. This is beyond unprofessional--it's outright incompetence. I will never use this company again and strongly advise others to stay far away. Update: The owner actually had the audacity to call me and insult me for leaving this review, saying I'm "ignorant" and "ridiculous" for holding them accountable. That alone speaks volumes about how this business is run.

    The bottom piece of my dresser to stabilize it just broken and  left

    Move date 09/24/24: Movers were nice but did not use their time wisely which ran up my bill. My furniture was damaged , not put together or placed properly. I called the company and they agreed to get back with me but never did. Price was tried the quote, smoke breaks were not deducted from my time. If you use them they need to be micromanaged.

    Sharbill K.

    I called your company repeatedly I was always given an excuse that the supervisor was sick or her family was sick, and eventually Megan said point blank you already signed and paid and there's nothing you can do. I will reiterate the only reason I disassembled things was because your team was not doing things efficiently and told me they couldn't loosen the screws because they were tight. Also who sends a crew without a power drill/screwdriver

    This is where my door was ripped out of the frame
    Terry R.

    Do not use this company ever. They delivered a couch to my house for slumberland furniture company. I told the boy to measure the couch it looked too big to put through my door. I jarred the door open and told him not to try to open it any further than this. Instead he grabbed my door and bent it back and ripped it right out of the frame. Then mike tells me he's not gonna pay for it to fix it because the company that hired him online did not pay him $1000. The contract states if there's damages then they do not pay them in their contracts. Mike sent me too inexperienced people to fix the door one was even homeless. And now he claims he's not gonna pay for it at all until onward pays him which is not my problem. He won't be paid because these boys did a horrible job all day long even with other customers. No longer is on word using them nor is Slumberland. Stay away from this company run if you get close to it is the most unprofessional company I've ever dealt with

    $1,800 worth of empty air.  Both trucks were loaded this way. (Note:  The unloading co. pictured has no connection to ABC. They were great.)

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    6 months ago

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    2 days ago

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    2 months ago

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    6 years ago

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    4 years ago

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    6 years ago

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    2 years ago

    Tim and Kevin were great! Incredibly fast and efficient. Really appreciated the help!

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    4 years ago

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    12 years ago

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    Page 1 of 3

    Ask the Community - ABC Quality Moving & Storage

    Review Highlights - ABC Quality Moving & Storage

    “arrived to the house in St Louis early and packed loaded the truck in less than an hour.”

    Mentioned in 8 reviews

    Read more highlights

    Bob's Disposal Service - 4TH TIME - ALL AFTER TELLING THEM ABOUT IT.

    Bob's Disposal Service

    (26 reviews)

    I have not used Bobs Disposal, but did get into a verbal altercation with 2 of their employees…read morebecause they parked outside of my retail office building and blocked all customer and employee parking so one could visit the gas station and the other could take a piss behind the building - which my security cameras caught. When asked to move so an employee could park in our designated area, they responded with curse words and violent hand gestures. When they did decide to leave, they flipped me off out the window and a customer in our parking lot thought it was to them. Tried to call - never got through to anyone. Overall Janky looking truck, disgusting public urination from an extremely rude driver and would never ever consider using your service.

    Late 2020 I wrote a review HERE where I had called this business 89 times in two days. EIGHTY NINE…read moreTIMES. The phone was always busy, or it rang to voice saying what their hours were, and to call back if I called within those hours. I cannot find that review, however; I was informed via email that MANY people had looked at my post because I had included a picture from my phone of the number of calls with this company's name. I called Tues 1/19 and miraculously got through on the 19th call. I wanted to know if they were picking up that day since they did NOT pick up on the prior Friday which is my schedule. She said they were going to. This company is being held together by a lick and prayer; and they have continually gotten worse and worse. They do not use their social media to update their clients of any problems, scheduling differences, when they ARE coming, you just have to just keep filling your can and putting it out praying they will come (either on Tues or Friday). Tuesday 1/19 after I got off the phone w/the young woman, I called another company to set up business with them, and have called Bob's 65 times today 2/21/21. SIXYTY-FIVE times. It is either busy or it goes to voice telling the hours, or it rings to either the 9th or 10th ring and then starts a busy signal. I wrote a letter on 1/19/21 and mailed it advising them of cancelling my service and requesting a refund. I have posted on their Facebook page the same information probably six times; I have now included that same information in comment areas so they cannot delete my posts. I have messaged them through Facebook and they have not responded. They are incapable of running a business with working equipment, and their personnel who do the pickups have had to stop in front of my home to fix their truck at least once. If you look at their Facebook page you will see nothing but complaint after complaint; I have tried to work with them for this past quarter and find it impossible; have cancelled service, asked for a refund and am unable to get through to this company through any medium. Do NOT do service with these people, and if you do, do not complain about it, because it will not change nor will it improve, it will get worse just as mine has.

    ABC Quality Moving & Storage - movers - Updated October 2026

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