Always Professional and Knowledgeable!! I've been there…read moreseveral times, always satisfied with the service. K.T.

I stopped here to get a watch battery replaced. I'd never been to this store before and have always…read morewanted to stop by - this was my chance. There was someone there already getting a watch battery replaced. So, while waiting, I walked around admiring their clocks and watches. They have quite a selection - great if you need a nice clock for yourself or as a gift. I took some pictures and a short video and posted them for you to see. When it was my turn, he took the watch and went in the back. It didn't take much more than five minutes for him to return with the watch working again! And the price was very reasonable, under $20. Fun store with good service.

A wonderful and amazing business. Expertise combined with graciousness…read more I brought in two clocks. One I had acquired about 40 years ago in downtown Chicago and the other a relatively cheap clock of which I was very fond. It turned out that there was nothing wrong with the older clock (please don't ask me to explain my stupidity) but the gentleman pictured cleaned it and told me all about its history. I was able to take it home immediately and he charged me a grand total of $8 for that very kind service. The other was a much more modern clock, one of four that I owned. It actually needed Far more work. Again, he explained its history. I received a call that I could pick up the second clock and a young gentleman whose family has been involved in the business met me with charm and graciousness. Both clocks are now perfect (and spotless). It almost makes me want to break a clock. This was a wonderful experience.

Fix my cuckoo clock in a timely manner, price was very good, and he educated me on how to care and…read moretransport my clock. Awesome business

My grandmother's Ridgeway Clock (with the bing bong chimes) wasn't responding to lubrication…read moreanymore. It would just stop after around 15 minutes. This dates to the late 1960's or early 1970's. We ran into Tick-Tock at the Oregon (city) Market, which is held at the High School. I ran home, packed up my clock and brought it to them. Then came the call - it would be until July before he could get to it, but knew what was wrong - the bearings were all worn out. The guy who does the work was trained by the experts years ago to work on clocks like this, so we waited the 4 months for the call. We finally got it, and picked up the clock. Some tips: If you are going to ship your clock, use plastic bags from grocery stores to immobilize the mechanism / chains. This doesn't leave any residue behind (like the foam I used, which had to be cleaned off). Bring everything - the owner ran our clock for 2 weeks after he repaired it to make sure it would work when we got it home. The clock was packed well, the weights were double-wrapped in foam and bubble wrap, and the pendulum was encased in cardboard to prevent it from being damaged. The owner even included a small level (which I used and my clock was level). It's been running perfectly for 6 hours so I'm sure he's got it fixed and fixed correctly. It's also quieter than it was before, which I guess is because the bearings are all new and lubed properly. The repair person provided a card with a 2 year lubrication frequency as well. The price was exactly what was agreed to. No complaints, and I'm glad to have my grandmother's clock working again in my home. It sounds so nice. Now to address some comments: What clock repair place doesn't carry spare parts? A sane one. Do you understand how many different clocks there are in the world? Millions. Knowing where to find the parts is important, keeping parts on hand for even the most common clocks would take a huge warehouse and millions of dollars. I work on arcade games and pinball machines. I have 5 boxes of parts, so far I have been able to use 2 chips out of a $1000 inventory. Is that wise? Nope. Why does it take so long? Because this isn't McDonalds. It's a one or two person shop, and they work on stuff as it comes in. Ask up front, if you don't like the wait, go somewhere else.

My 100-year-old kitchen clock was completely repaired with new bearings etc. for $250. It worked…read morefine for about 2 months and then it started to chime short 4 times every hour. I sent an email but got no response. I called to leave a message, and the box was full. I tried all the phone numbers on their card, but they were busy or the called was dropped. My last resort is to go to Palatine and find Jim Denno at his home to get it fixed.

I chose this person because of the rating and response from people. Unfortunately, the experience…read morewas not that great. When we first started talking and attempt to set up an appointment for a time. I was told any time after 11am. So I showed up around 230ish and no one was home. So he tells me he on a service call and his wife will be back in 20 min. Or so. So after coming back I met his wife to do a drop off. She told me that her husband will contact me with in a week or maybe less. Well a week went by and no answer. So I called the guy wanting to see where he was at with the clock. He tells me he on a service call and he'll call me back in 2 hours. Two hours went by and no call back so I waited. Another week goes by without a peep from him (now 2 weeks in) so I call again to see were he at with the clock if he even look at it yet. he tells me that he busy on another service call and he'll have the estimate the next day around 6-7 pm I said okay and waited. And of course the next day came and no respond. Yet again another week goes by without a peep from him. So three week has gone by and I had gotten no answer from him if looked at the clock, on what's wrong with the clock, what it will take to fix the clock, how much it would cost, and how long it will take. Nothing at this point, I still haven't even met this guy yet either. I get it if he's busy but communicate that with the person. Maybe actually be there to meet the person at the beginning And don't tell people you're going to do something and not communicate. You made me feel like I just gave a con man my property. The only good thing was I was able to get my clock back without a problem.

Prompt,honest, knowledgeable, reasonably priced. My grandfather clock is around 40 years old, it…read morehad stopped working. He did a few things and got it running.

American Black Forest Clocks provided friendly and knowledgeable service for our grandfather clockread more

Absolutely horrible service. I dropped off my clock to have it repaired and I was told it would…read moretake 2 weeks. After 2 weeks I went to pick it up during the posted business hours and no one was there. I called the phone number and I heard a message that tells you they're not there, and to not leave a message. I tried calling several times during the day, and no one picked up until about 15 minutes before the posted closing time. I told him what I was looking for, and was told that he had not gotten to it yet, and to try again next week. I advised him that I wanted to pick up the clock and take it somewhere else, and asked if he would be there the next day, which he said that he would. I am now sitting outside of the store during the posted business hours, and once again no one is here. How can they run a business this way? I rarely write reviews, but if you need to get your clock repaired avoid this place at all costs.

Great Service!…read more Master Clock Maker Cesar Lorca came out exactly when he said he would and not only took care of my 40 year old Howard Miller grandfather clock but repaired a 100 year old Sessions WINLOCK Tambour Chiming 8 Day Clock as well. I highly recommend Halim Time & Glass Museum Clock Repair to anyone in need of the services of a Master Clock Maker.

I needed clock repair and set up for my grandfather clock (circa 1710) shortly after moving to…read moreChicago. The clock was in storage and had not been running for 5 years prior to my move. Cesar arrived precisely on time, did an expert job in repairing the antique case which was damaged during the move, and set up the clock. After it's set up, the clock movement was found to be in need of repair since the clock would stop after a few hours of being started and was not keeping good time. Cesar promptly took the movement into his shop where he carefully took it apart, made repairs and replacement of some of its components, such as the suspension, and patiently and meticulously adjusted the movement so that it now keeps absolutely PERFECT time! I am thrilled that this beautiful, mechanical antique is running as flawlessly as an electric clock for the first time in the 17+ years I've had it in my possession. Cesar's also made sure the clock's movements for the day of the month and phase of the moon were working as well, which only adds to my wonder and enjoyment of this incredible timepiece. I give Cesar my highest recommendation!! I feel extremely lucky that Cesar was the expert who brought my precious clock back to life where it is prominently placed with pride in my new home!

My 17 year old son was taken advantage of by this shop, He brought a wristwatch to the shop because…read morethe battery was dead and he was sold a service of $300.00 to fix a watch that was not even worth $50.00. The business owner demanded a $20.00 deposit from him at the time of drop off. When I heard of this I went to the shop the next day to tell them not to proceed. The shop returned the watch but they refused to return the $20.00 deposit.

Roman the owner has worked on several of my watches and did an did an excellent job. He is also…read morefairy priced.

This place specializes in repairing television sets. However, they do more than just that. I had…read morean old antique clock that stopped working a few months ago and I took it here. They repaired it for me and now it works just fine!

Vlad is an expert! He's honest and knows his craft! 100% trust him and his work! He just replaced…read moremy Ebel battery & cleaned it!

I brought in my watch because I had dropped it and the back popped off. I looked up some youtube…read morevideos and couldn't get it back on myself, so I brought it to the watch doctor. He reattached it for me in a few seconds. He refused to charge me as well. This is the second time I've come in for help with my watches and I will always recommend this place. Thank you, watch doctor!

Just walked in and talked to the guy working who was very friendly as I had I watch I hadn't wore…read morein years and didn't know what was wrong with it. He looked at it and said it's most likely just needing a new battery. Took it to the desk and 2 mins later my watch was back to working. Price was very fair and took only mins from walking in to walking out. I will be coming back with other watches as I have others that aren't working and needing some service.

Was as stated, fast and fair. Bonus that they have Sunday hours. Would recommend. Had 2 watch bands…read morefixed. They were very efficient.