Excellent response time, professional. Responded within minutes at 1am and was able to schedule a…read morevisit with a free slot the next morning. Tenant received call 30min prior and a picture of the technician to help build trust. Would use again!

there's obviously some performative negligence trained into the plumbers working for this company…read more called to get a bathroom sink unclogged / snaked omar came and actually is a cool guy but I could tell he was trained to upsell the moment a snake didn't work he did upsell that i needed a whole new system for 1.5k+ from his boss there was some obvious like, random technical talk to make it seem worse than it was + a system where a "boss" would approve/send a quote # so he wouldn't look bad. i had a guy come the next day (not on yelp) hydro-jetted it for $60 and was done within 30 min

Excellent!! On time, great attitude and great work!…read moreNo surprises... did what they said!

I received a letter from the water company requesting the installation of a backflow preventer. I…read moregot estimates from many plumbers, but the costs were too high or they couldn't do the job. Then, I found AAA Backflow and another company on Yelp that can handle both installation and testing. The other company didn't keep their appointments well and was hard to reach, but AAA Backflow was easy to communicate with, showed up on time, and sent a quote right away, which gave me confidence in them. The price was good, and they installed it right away, I highly recommend them!

I'm a commercial property owner and I've been using R&R Backflow Testing and Service for quite a…read morefew years now. I can honestly say that doing business with them is always a positive experience. They respond quickly and get the job done in a very professional and pleasant manner. I highly recommend R&R Backflow Testing and Service.

R&R is the best. They've tested our commercial backflows for years. They do the job at a…read morereasonable price and quickly. Our system is a little complicated to get into since we have to keep the homeless people OUT, but R&R never complains. I LOVE working with them!

I needed to complete my annual backflow test, and he responded promptly to my questions and quotes…read more I received several quotes that varied widely in price, and his was among the most affordable. Before even coming out, he took the initiative to follow up with the city to confirm whether I needed the backflow test and to verify which valve required testing. He arrived right on time as scheduled and was very professional throughout the process. He truly went above and beyond. He submitted all required documentation to the city and county and also provided me with a copy for my records. I highly recommend him.

The dreaded yearly testing. No problem, I got a guy but he let his license lapse! Started calling…read morearound and the cost was $90 to $150 dollars!! Yikes! I was about to call the $90 guy but I found Ruben's card in my garage and texted for a quote. He charges $65 and was able to get me in right away. When I thought I couldn't find my form, he offered to get a copy (I found it) by email. Ruben showed up, inspected and completed my form. He is local and a small business owner and operator, which I love to support. So I guess I got a new guy! Thanks Ruben

You know, a lot of places and services today are so worried about their reputation that they lose…read moresight of what I believe people want: real human interaction. Not enough effort is put into building an authentic relationship and it seems like people just do the minimum so that they can move on to the next transaction. Steve and his crew are regular people that treat others with kindness and respect not because they have to, but because that's who they are. They fixed a leaky pipe in my backyard without having to pull up my pavers and then they fixed a pipe in my front planter that solved low pressure on my drip lines. No fuss, no extra charges or unnecessary parts and labor. Steve's team obviously have deep knowledge and experience but what makes them so great is that they communicate clearly and are enjoyable to work with. Highly recommend them.

Pros: The guy who did the work knew what he was doing, did…read moreit efficiently, and had good advice. Cons: It took 2 weeks from when I submitted a request for a quote to get an appointment booked.

I highly recommend Hydro Backflow for Backflow Prevention Device testing. I received numerous…read morequotes as high a $270 but Hydro did it for $65 as quoted. They came within the window and the testing was done promptly. They turned in the original form to the City of Santa Monica for me. Amazing service!!

Respond and arrive pretty quickly, fair pricing to fix my leaking backflow pipe. Will call them…read moreagain for future annual tests etc

We had an issue with a stolen backflow pipe. They were very reasonably priced and they were also…read morethe most prompt of all the vendors I had reached out to. Thank you for your service, I will reach out when we need backflow testing during the next cycle.

After receiving a woefully poorly constructed letter in the mail from my city that required…read moremandatory backflow repairs, I reached out to a number of vendors to help with my backflow repair. Some didn't respond, others couldn't do the services, others still only did commercial products. Pro Backflow on the other hand was responsive, offered reasonable prices, and ample availability. During my appointment, I found the service tech offered a good explanation of what he did and offered to file the paperwork for me with the city. My only two points of improvement is the service technician started the work on my house without even knocking on the door or meeting me. I just started hearing drilling. At best, it didn't matter, at worst, it could have been the wrong house! Second, I never hear back for days after the service tech left. I had to reach out to offer my final payment and figure out if they filed my paperwork. Overall good, but Pro Backflow can clean up the edges a bit.

This is our 3rd year of using Titan Backflow Testing. I just simply text Van when we get our…read morebackflow testing form from the water district and he just comes out and do the test whether you are home or not. It is so convenient. He returns your email or calls within a day. He charges $70 to do the test and if there is any repairs needed, he can do it. We would definitely recommend him.

Van was fast and responsive both via phone and text. I was late on backflow testing and Van was…read moreable to come out first thing in the morning the very next day. He handled all of the paperwork and online filing and I was able to pay online. Very easy and convenient. I look forward to working with Van for testing next year as well and would definitely recommend him.