I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

My heat gave out on what turned out to be the coldest morning of the year so far--not exactly ideal…read moretiming. I called iTemp in a bit of a panic, and Jimmy arrived within 30 minutes. He quickly figured out the issue, sourced a replacement part (covered under warranty), and had everything up and running in under an hour. The whole experience was impressively fast, the service was excellent, and the price was more than fair. I'd absolutely recommend iTemp!

Jimmy's service was straightforward, honest, down-to-earth, and highly communicative. Answered all…read moreof my questions and gave me helpful tips for taking care of the furnace. Exactly what I was looking for. Absolutely recommended!

We've worked with Glenbrook Heating & AC for a service call for our old AC, as well as for a full…read morefurnace & AC replacement. The staff is professional, knowledgeable and answered all of our questions. They made the process easy for us and we also learned a lot along the way, about the equipment and how the system functions. Can't say enough good things about these guys, no one wants an issue with their AC or furnace but if you do, you should call them first.

A family member recommended Glenbrook and I was very pleased with the service I received. I was…read moreable to get an appointment the next day for a routine furnace maintenance/tune up with Nick. He was very professional and knowledgeable. He checked everything out and gave me a few pointers about the thermostat. They seem like an honest and reliable family business and I would definitely use them in the future.

Our furnace stopped producing heat overnight. JML was quick to respond to my yelp requests and also…read morewas able to make an appointment relatively quickly. The tech was courteous and explained what went wrong and how he fixed it. He also noted our unit is on its last legs but did not go into any hard sell. He actually gave us some tips to keep it going and just a heads up to start planning for that cost outlay. I have to say, I'll probably go with JML when we do decide to replace it just off of the professionalism they demonstrated.

We've used JML for the last few years for maintenance and cleaning. We installed our new AC unit…read morewith them this week and were pleased with their work on a larger scaled project. The honesty and integrity of this company isn't something you find often in the industry.

I highly praise, and recommend without any reservations, Elite. Our furnance died in the evening on…read morea very cold Sunday night. I texted Elite, thinking that I would not hear until the next day,but I got a text that someone would come out on Monday, which was comforting. Chris aririved on Monday, and saw that a new part was needed, got the part, and fixed the furnance - we had heat by the afternoon. I was pleased to learn that the old furnace had some life left. and grateful that Elite came out so quickly and fixed the furnice so quickly. I would definitely use them again.

Elite HVACS installed a new Bosch furnace and heat pump in our home. They arrived on time…read more Joseph and his crew were considerate and professional. Everything went smoothly. They left our basement spotless. Chris (service tech) had to come on on Friday to sync the furnace and heat pump on the thermostat. Once that was done, everything worked flawlessly.

Chris really helped us out in a pinch. We were working with another company that kept making…read moreexcuses and pushing back work by weeks. On the last week we had to get the project done, we were ghosted. A friend recommended Northfield and after explaining our situation, they fit us in their schedule as soon as they could and got the job done on time. I could not be more thankful for their help!!

Jason (owner) and his crew at Northfield Heating are amazing. Our air conditioning was not working…read moreduring the recent warm weather. They were very responsive and came to our house promptly. They were able to fix the problem with minimal expense and trouble. This is during the pandemic and the crew members were appropriately dressed with PPE and had minimal "contact" with us. They are very respectful of what they are doing in your house, explain what they are doing before they do it so there are no surprises when you get the bill. They are also highly skilled and do not try like some others to do extra work that is not necessary. I trust them totally. Highly recommend them.

Incredibly quick, efficient and personalized service. They "told me how it is" with regards to the…read morestate of my washer/dryer , and didn't beat around the bush which i appreciated. They also were very transparent about how a more affordable route was just as good as the expensive one. Can't wait to utilize their services again.

My house was covered in a thick dust after their cleaning due to gaping holes in their hoses…read more TERRIBLE and they were rude when I complained DO NOT USE THEM

For years we were on Roberts' prepaid maintenance plan. Recently I asked the owner about a charge…read morefor a humidifier repair and he mocked my inquiry. The kicker is today an hvac man I trust thoroughly (a family friend and the building engineer of a downtown office building with special expertise in hvac systems) did the a/c checkup and eyeballed the entire hvac system and reported the humidifier solenoid was not connected so it couldn't work. Here's his photo showing the loose wires. I'm no expert but I trust him and it appears Roberts not only dissed me but also didn't do the job right.

Used Roberts on 3 major jobs so far. A complete boiler install at a school, 4 A//c units at a…read moreschool, and 2 residential units at a house. These guys are complete professionals. Their work is superior to other HVAC companies I used. Keith is the man!!! Rest assured in these guy, they wont let you down.

I had worked with Chris and the team a few months ago and had a positive experience, so I reached…read moreout to them for maintenance on my AC. Turns out the whole thing had to be replaced. Naim(?) was super patient and kind with me as I asked a ton of questions to understand the situation - he had the same amount of patience when he came out to assess my broken furnace too! Damir and team who came out to replace my AC were super kind as well, doing the job efficiently and even offered to help move my stuff back into the hallway after they were done. Something that stood out to me about this process was the customer service - throughout the process, Mike kept me updated on scheduling, and the whole team overall were great to work with. I'm glad I found a reliable team for my HVAC needs moving forward!

Tried to get a quote for installation work and became nonresponsive even after I followed up three…read moreseparate times. Never ended up with a quote. Try other HVAC companies that are more responsive to customer inquiries.