Recently went by Seguin store looking for an RV part. Barb was very helpful and explained which…read morepart I needed and the dimensions that I should order.

Knowledgeable and willing to help, got price and payment to where I wanted it to be. Paperwork was…read morein order, no issues explaining what meant what.

Gave me bad info about putting solar on the RV, mainly that certain appliances would run off…read morebattery. Now I'm spending thousands more than I planned on to get the system to work. Brought it to their attention and got absolutely no apology or even acknowledging their mistake. Sales reps know nothing about what they're selling, don't believe a word they say and do your own research.

2nd time purchasing a camper from Seguin RV. super nice people and the process was quick and easy…read more Ryan did an excellent job as our sales person. I even almost made friends with Chloe.

dealship was great, went above and beyond…read more Purchsed a newq 395 MT... Seem tape around door to toy hauler cracked. Missing trim around bathroorm door. Slide wall seperating from the slide. This thing was on their lot for a week so its not them. Brand new from GD... Do not but a grand design unit. Would have been 5 stars if they talked me out of it haha.

Everything was great until they recommended a hitch for my set up I had in my truck. The set up…read moreturned out to be unsafe given me only 1 1/2 inches of clearance between the fifth wheel RV knows and the bed of my truck. They let me drive off of their lot with this unsafe set up. They are refusing to make this right so I will not be recommending this dealership to any one that I know or anyone that asks about blue compass RV in Seguin. I gave this one out of five stars because our sales rep was extremely helpful and patient.

They have kept my Wife and me on the road for the past 7 years. Always so helpful. We've ordered a…read morenew van that we'll be swapping for soon. Best deals, best service, just great folks.

Karl and Brittney are hands-down, not only the best people, but they have the best RV dealership…read moreever! When other RV dealerships gave us the runaround and tried to lowball our trade-in, Brittney was fantastic and gave us an absolutely fair price for not only our trade-in, but also the new Rick she sold us! We got a fantastic coachman beyond 22D with the lithium at a great price! There were no crazy fees, Karl showed us exactly how everything worked, and it was an amazingly fantastic experience from top to bottom. Absolutely recommend them to anyone interested in a class B! They are worth the travel if you have to, we are lucky that we live so close in San Antonio and the drive was easy!

contacted salesman about an advertised RV and advised him I would make the 900 mile drive to look…read moreat an advertised RV. advised him that if I liked this unit, I would pay a service to come in and do a thorough inspection before I finalized deal. He advised me that everything worked on this unit and he had personally checked it over. I again advised him that before i spend $167,000, I would feel more secure with an unbiased outside inspection which I am more than happy to pay for. ($300-$400 inspection is a whole lot cheaper than $167,000) He advised me that he is not the right dealer for that. Says he doesn't have 50 employees running around and he will only spend his time with people that fly in and want to drive a motorhome home. Well Charlie, I guess you have some more time on your hands now because i'm not gonna waste my time making the drive if you're scared to have an expert evaluate your product!

Ollie was nice; he helped me pick out the best rental for our trip. RV was clean and available on…read moretime. The propane tanks were empty (luckily we checked) but we made a trip back and they filled them up. Battery was also bad on our unit so be sure to check that before you head out!

Full video walk thru HERE https://shorturl.at/xKpOH…read more Do not take your family here!!!! Our third rental was an unregistered vehicle that had not been inspected in three years and had endless issues that plagued our entire vacation and added days of driving around the desert in 100+ temps WITHOUT AC to find parts and/or a mechanic. Our first two rentals (2001 and 2017) had zero issues, so the lack of customer service wasn't evident until we had dangerous problems on our 2024 trip... and then they left us on our own, with a piece of garbage RV falling apart around us in the sweltering summer heat... three women, a 4 year old child, and a very hot dog . Literally, the manager (David) left for the day without calling us back, knowing our predicament, after being repeatedly asked to call us back over several hours. Thanks, David In addition to the AC not working, no cruise control, and the truck engine overheating, plus the rental car and hotels during the worst of the mechanical problems, we also discovered that the microwave didn't work, so ALL the food we had prepped in advance to "heat and eat" was a waste of time and money. I briefly considered burning the RV in the desertand flying home, but I look awful in orange. This is not a real threat, just a very real example of how frustrating the entire ordeal was. We eventually fixed the issues (over and over) and ADV offered ONE day free, but we had to rearrange our whole trip at the height of travel season to accommodate the issues with our existing reservations, so we wound up needing additional fee extra days to get home, but the 4th of July closure made it so we couldn't return it until SATURDAY. Guess who had to pay for those days we didn't need? We did. We were supposed to be home on the 29th, finally got home on the 3rd, and had to pay in advance through the 5th because of their mechanical problems. When we brought it back, we received ZERO APOLOGY for our hardship and were NOT allowed to speak to the manager we repeatedly asked for... who was standing right out front and totally ignored us when we drove up in that rolling safety hazard, and again ignored our request to speak to him, brought by a customer service rep. When we walked up to him outside he was rude and blamed his sales reps for not dealing with the situation. Eew, David. Our family trip to see multiple national parks was turned into a nightmare from day one thanks to this irresponsible business. We will NEVER use them again. Photos of the BROKEN ladder we had to climb daily to fix the AC, because the AC motor mount would come unscrewed every time you used it and sounded like rocks tumbling in a dryer. We originally paid $5,234.20 for two weeks and had to pay $1,061.70 for the extension, for a total of $6,295.90 plus another $865.29 in hotels, rental car and über to try to resolve all the problems. That doesn't count plumbing parts, tools we had to buy, or extra gas driving to different cities looking for a mechanic. Ten days after we returned the RV, the ONLY response has been a $347.69 refund, which comes nowhere near to covering the extra hotel and rental expenses we incurred and submitted for reimbursement, let alone the extra days we had to reserve. No phone call, mail or email to apologize for anything or communicate any resolution. We will now be seeking legal counsel due to the major safety issues we were left to deal with on our "vacation" in one of their unregistered rental units. Full video walk thru HERE https://shorturl.at/xKpOH

WARNING: Do NOT use this business!! They ask for money before job is completed and DO NOT…read moreCOMPLETE IT!! They start by giving you an example that looks great and keep dragging it out by only working a few hours at a time. They have lots of excuses and appear to be very nice...even buying a sandwich and juice for you!

Used them twice and they did a great job. Paid them in advance for a "special" deal 10 months ago,…read morehaven't seen them since.

I am getting ready to sell an airstream and I needed someone to come out to do a full assessment so…read morethat I can post an ad regarding the condition of the brakes, axles, electrical system, etc... Cody responded quickly and was able to come out the very next day. He is a good communicator and did a great job. Thank you, Cody!

Great effort. Quick response. A/c lost all Freon, replaced unit within hours of Contactread more