I guess we must have gone on a great day? Because the experience was not at all what some of the less than positive comments or photos represent- so I was almost not looking forward to visiting this location, but now quite glad we did! I'm almost shocked to see what others have experienced. And I admit, I don't go to the theatre often. But when I do, I really pay attention to WHAT the experience is because it is SO insanely expensive these days! You really do expect the establishment & facility to be the 5-star TOP notch experience you feel like your forking over an entire DAY's worth of pay for... one person is steeeeeep in cost (even the early shows), for the whole shabang- I can't imagine taking the entire family on a regular basis. Not for 2 hours of crowded entertainment. I grew up when going to the theatre cost $20 or less. Forgive my old school nature on this one. ;)
We opted to see iMax 3D. It did not disappoint, nor did any of the experience. Granted we went early, 2pm on a Sunday, but there was still a decent crowd. We had pre-purchased tickets so waiting for the 1 person at the 3 window ticket booth wasn't an issue. Nor was getting through the ticket-check. I was lucky enough to be w/ someone who had the "fast pass" for concessions. Otherwise, we may have had to wait a whopping 5 minutes in line, because there was 5 attendants diligently working the counter.
So that is where I will note how impressed I was with the cleanliness of this theatre! The beverage/soda station was fully stocked, wiped down, nearly spotless. Same with the butter/condiment station. Clean & stocked. The floors were all swept, finding our seats was not a problem- the stairs/sections were a little confusing, but the lighting was perfect, prior to movie. Light enough to see clearly but dim enough to adjust. While the seats in this iMax don't recline, they are still rather comfortable. Spacious to a certain level, but the arm rests are not comfortable & it does feel very compact. We saw 3D, and the quality was great. The glasses worked well & weren't too heavy or uncomfortable. The split-level seating is a plus!! Especially when you have someone directly in front of you who WON'T sit down or STAY seated! Ugh.
Concessions were easy, as I mentioned the "fast pass". (I guess you can order online now, too?!) But lets be real: shove a water bottle or soda can in your purse/pocket & eat BEFORE the show! It's more than robbery, what concessions cost. Really- bring an empty water bottle or ask for a simple water cup & fill it up at the fountain, because $7 for a concessions bottle is INSANE! I paid $6 for a fountain drink- why?!? You can buy an entire month's supply of popcorn for what a small costs. Seriously. Make it at home, toss in ziplock, shove in purse/coat pocket & go. MilkDuds are better half-melted from your pocket, anyway. You just saved $20 on food/beverage- you're welcome!
Otherwise, we were shocked to see it was a FULL theatre by the time we were exiting! (That's HOW good the split-level seating is! I didn't notice beyond the row directly below me! And as far as the trash can complaint goes- the cans conveniently placed outside EVERY theatre door, next to concessions, restrooms, etc... ALL were totally empty/clean when we entered & worked our way to our seats. It wasn't until the RUSH at the END of the show that things became full & less than perfect. Don't ding them on that when it's a rush to/from a popular & heavy traffic movie. The facility & everything was very nice & clean & fully stocked until the inevitable rush occurs. All of those in my party had a great time & will definitely come back for the next show... when we can afford an entire day's pay. read more