Wanted to respond to Rick about my review and his response. #1 absolutely reeked of pot in shop,…read morenot disputeable #2 Subaru could not confirm nor deny repair was even done and Rick was gone from shop for a few days when HE told us the bearing was bad and they replaced never made any noise so had no way of telling it was the same issue. #3 a greased bearing doesn't fail, either job was never done or it was done incorrectly. #4 for him to attack me personally with insults should be a warning to any potential clients. All I ever asked for was some accountability on his behalf which he rudely and aggressively refused. BUYER BEWARE

I want to thank Rick and his employees who did a great job on my daughter-in-law's Ford Expedition…read more They went above and beyond to get her back on the road and on her way home.

Jamie and Corey & the dogs are the best! Nice local small family owned business. The repair work…read morewas flawless, the car was finished two days early! With the added bonus of it being detailed inside and out. I highly recommend them Thank you, my new friends in Auburn, Laurie Galvin

I could not be happier with the work done by Smitty's body shop. From start to finish, they were…read moreprofessional, friendly, and kept me informed throughout the entire process. The repair was done beautifully, and my car looks amazing, like the damage was never there.

Everyone that works here is amazing. They painstakingly worked on my Volvo, whittling down the…read morepossibilities (engine light on, would not pass smog.). Turns out there was a coil in the engine that was intermittently misfiring, causing the catalytic converter to go bad. They did an AMAZING job diagnosing this. Prices were always very fair. The ladies who work at the front desk are hysterical and nice, and they seem to know everything about cars. Like EVERYTHING. This shop will work on all my cars for eternity. Take your car here. That is all. CAR PASSED SMOG, no more engine lights.

HIGHLY satisfied. Visited 2 times in the last six months. Great staff (Tilly) and very…read moreprofessional. Gave precise estmates and completed work on time. Fairly priced.

After having a few people unsuccessfully work on my 1955 Chevy Nomad and having it sit idle in my…read moregarage for way too long, I finally called Robin at Lincoln Automotive to ask if Paul and his team would be willing to work on it for me. My Dad bought this Nomad in 1970 and it is very special to me so I'm very protective of it. The team at Lincoln Automotive took excellent care of it, made sure it was locked up at night and even kept it in a protected bay and let me come in and take a look. Alan called me regularly to give me updates from the technician and when I picked it up just a few days later, it started right up and ran better than it has in years. They kept me updated on the cost as I kept adding items to look at and fix and the overall cost was very reasonable. It's running great and fixed up just in time for car show season! Thanks to everyone at Lincoln Automotive for taking such great care of this beautiful car. Your expertise and kindness is very much appreciated!

I have been going to Lincoln Automotive for a few years for needed on a variety cars and trucks…read more Paul and his staff have methodically looked at my vehicles to pin point the issue before moving forward with repairs. Paul calls and provides timely updates and realistic advice for what's best for my vehicle which provides value when the vehicle is repaired. I feel that they are honest and fair. I won't go anywhere else.

Quick, courteous , efficient, and fair! Jeff is the best, JP tech quickly diagnosed multiple issues…read moreother shops had trouble with and efficiently fixed them at a fair price. Jeff was also extra courteous working around me and my dogs while we were on our way back out of town.

Went in to get a brake job estimate, and was shocked to discover that their cost is about 1/3 of…read morewhat it costs at most dealers. Had the work done, and the brakes work perfectly! We will definitely be back for any repairs needed in the future. These guys are awesome!

When new to an area, one of the biggest challenges is finding businesses you can genuinely…read moretrust--especially when you have unique needs that require more than a standard solution. When I decided to make some specialized upgrades to my vehicle, I quickly discovered that not every shop is willing to think outside the box. Fortunately, I found exactly that at ACE Body Shop & Towing. From my very first experience, PEDRO, the owner, went above and beyond to help me explore creative solutions for my project. His knowledge, craftsmanship, and willingness to help were exceptional. It's immediately apparent that he takes great pride in both his work and the relationships that he builds with his customers. I also had the pleasure of meeting several members of his team, all of whom are welcoming, professional, knowledgeable, and genuinely committed to providing outstanding service. Their positive attitudes and expertise makes every visit a pleasant experience. Jason, who's the current manager, exemplifies this professionalism, which defines this business. His nature is chivalrous and he carries himself with integrity, courtesy, and confidence while ensuring every customer feels valued and respected. It's rare to encounter a team that consistently makes you feel like more than just another customer. Most recently, one of their technicians named Phil, generously assisted me with what was actually a very small project. Despite its size, he treated it with the same level of care and attention as if it were a major repair. That kind of dedication speaks volumes about the character of the people who work there. ACE BODY SHOP & TOWING has proudly served the Lincoln community for more than 30 years as a trusted, family-owned business specializing in expert collision repair and towing services. Their reputation is well deserved. Their workmanship reflects genuine pride, and their commitment to personalized customer care is something that has become increasingly rare. Every interaction I've had with this team--has been met with professionalism, kindness, and a sincere desire to help. They don't simply fix vehicles; they build lasting relationships based on trust, honesty, and exceptional service. I'm truly grateful to have found ACE Body Shop & Towing. Businesses like this are becoming increasingly rare, and they represent the very best of what a local, family-owned company can be. I sincerely hope they continue serving the Lincoln community for many years to come because they have unquestionably earned their outstanding reputation. Thank you to Pedro, Jason, Phil, and the entire team for your integrity, professionalism, and unwavering commitment to your customers. You have earned my highest recommendation. Very respectfully, MB

Phil was amazing! After requesting roadside assistance through insurance, one provider refused to…read moredo the tow and left me on the side of the road and Ace was assigned. Phil came to the rescue, assessed the situation and took care of things safely and quickly! In a stressful situation like that, Phil's calmness and kindness was a relief. Thank you!

They did not fix the problem I brought it in for . They did unauthorized work that I didn't ask…read morethem to do and then tried to charge me for it . I do not recommend they are a bunch of scammers and I think they're into some shady stuff too I just don't know for sure they just act like it .

I was overcharged for sub-par work and had to constantly check up on the status of my vehicle…read moreDaily to finally have it checked out three weeks later. I've had Several terrible experiences (I gave them the benefit of the doubt far to many times) that cost a lot of money! I'm still having to paying mechanics to fix the work that was done at this shop. They quite literally used electrical tape to try to fix wires they broke, they tried to charge us twice (in the same visit) for an AC diagnostics that they never figured out. They tried to charge me for resetting a code that never fixed anything and I was back in the shop for the same issue anyway. Definitely avoid this shop, they either are challenged being mechanics, or if they're good mechanics, they're Shiesty businessman. I left a good review before, the more interaction that I got the worst my car got.

Hey everyone I just wanted to thank Jenell Stuebing for her and the mechanic that took the time…read moreout of their busy day to fix my two broken bulbs on Honda CRV . It was really refreshing to see them go the extra mile to get it done today. I would highly recommend this place to all my friends and to my family. I now have a place to go to get my cars fixed. Thank you so much Janell and your mechanics. Sincerely Matt

I brought my "baby" here (202 2SS 1LE Hennessey Camaro) after dealership contract expired. Looking…read morefor a fair trustworthy new place. Just needed a drain and refill manual transmission and rear diff. Was initially over charged , I paid and wrote them off--- but out of the blue there service manager (Mike) called explained he caught the over charged and apologized and sent me a refund for the difference. I will be going back but "Steve" needs to pay a little more attention to DETAIL ----