Nursing competence Business office responsiveness…read more I had a UTI for 3 weeks, kept asking for lab work to no avail. Finally a nurse responded, but the nurses could not coordinate urine catch with blood draw. Nothing changed until I developed an altered mental state. AND I AM A KIDNEY TRANSPLANT RECIPIENT and next DEVELOPED SEPSIS. Do not let anyone you love go to Burke Health and Rehab.

I would give this place no stars if possible. My loved one was referred here by the hospital after…read moreher surgery for rehab. I will say the rehab is great but in certain situations they push too much. Rehab for someone 75 and up 5 to 6 times a week for an hour might be too much, but that's another story. I was under the impression that a skilled nursing facility would provide the same level of care as the hospital. Boy, was I wrong. The place smelled like piss and poop as soon as I walked in. There were long term care residents just sitting in the hallway in their wheelchairs, some were not dressed appropriately and appeared they had needs far greater than rehab. At this point, I knew we made the wrong decision. This was not going to be a nice rehab vacation. My loved one had a private room with her own personal bathroom. Sounds great right? The room was tiny and dirty. The whole building appears to need a good scrubbing down and cleaned. The curtains had stains on them and the bed and furniture look like something from 1980. I really don't know the time frame of the hospital bed because I have never seen a wood particle hospital bed. Now management needs to get it together and update the furniture, you know your product is old. At what point do you all think beds need to be replaced? 20, 30, 40 or 50 years? Updates are a good thing. Residents only get baths twice a week. My loved one was unable to get into the shower due to her recent surgery. So the CNA washed her down with a towel and water no soap. Now in the hospital they do bedside baths with sanitized wipes. Baths with sanitized wipes never occurred during our stay. If they have wipes they were never used. She was only provided water and towel. No one provided foley care either. The whole time I was questioning why are we going through this? The level of care I would provide at home was higher than what she was being provided here. The skilled nurse spends most of her day passing out medicine. She does not have enough time to spend with the residents. The CNA's do not come by daily as they do in the hospital to get the resident washed, teeth brushed and dressed. They don't have enough time because they have too many residents to care for. Also, people cry out during the day and night. I didn't know why but that was scary. I was as scared to leave my loved one at night. I would constantly sit with her to ensure she was ok. At the 5 day mark my loved one started to get sick. By day 7 she had a pre-scheduled Dr appointment and when I came to get her she looked different than the day before. At this point, I loaded her in the wheelchair to take her to her pre-scheduled appointment. During the car ride she was very lethargic and her condition worsened so I took her to the ER. Thank God, I did. She stayed in the hospital for 4 days. Overall, this place needs to hire more trained CNA's, nurses, and cleaning staff should be there around the clock. They need to really deep dive into their patient cleaning and infection policy and ensure it really takes place, rather than just saying that they do. Bedside baths with wipes/foley care should be done. Ask the patient if it was done not the CNA. These suggestions need to be implemented immediately. They need to invest in better furniture. Update the beds and curtains. Also, the food was not appetizing.

The receptionist's conduct was unprofessional and unacceptable (black older age female). I…read morecompleted all required forms online and confirmed everything by phone the day prior. Upon arrival, I stood at the desk for several minutes while she remained on her phone. Her only greeting was "Yes?" She then claimed a form was missing and made no effort to help resolve it. Despite my daughter's physician being located downstairs and able to provide the form immediately, the appointment was cancelled and my daughter was denied care. As a result, my child is now in pain and without treatment. This was not a clinical issue. It was a front-desk failure and a complete lack of patient care. Multiple reviews already reference this same individual. Leadership needs to address this immediately!!

DO NOT TRUST THIS COMPANY will give you the correct copay information. I was stuck with an over…read more$100 surprise bill after months of PT. When you call to ask questions, they will blame your insurance company, they will imply that it's your fault for not double-checking them, and they will not take any responsibility, much less offer sympathy or an apology. I'm extremely lucky I can afford to pay this. I really liked the people working here, but I am incredibly disappointed by this situation. I will never go to another Select Physical Therapy facility. I recommend checking out their many competitors in the area. Edit: I was offered an apology after posting this review, but my opinion of this business remains the same.

I was here for about 3 months for therapy on my knee. I had surgery for a torn ACL and wanted to go…read moresomewhere close to my house. I'm glad I came here because it worked out really well. Having to goto rehab 2-3 times a week going somewhere close was great. I regularly worked with Kara and Danielle. They were both very friendly and professional. Pushing me to the point of being tired, yet careful enough not to cause any injury. I think Sue handled most of my insurance stuff and she did an excellent job. Everything was clear and the overall experience was great.

Unlike the sole other reviewer, my experiences (have been there for two separate issues, shoulder…read morein 2008 and currently pre and post-back surgery) I've never had PT anywhere else so cannot compare. But two + months in '08 (w/ Jessica) solved my shoulder issues, and with work I was instructed to do after leaving, no further issues. Sent in July by my internist for very bad back pain, sessions seemed to help but only for short periods after surgery. After 10-12 sessions, Jessica suggested I stop, which disappointed me until she explained that I had limited visits remaining on my insurance, and she said lack of sufficient improvement from PT and other things from my MD that she felt surgery may be in my future, after which a neurosurgeon would likely suggest PT. Did make sense, so I said OK. Wasn't long after I saw a NS who showed me on my films why it wasn't working and surgery was indicated. I originally felt my satisfaction was as much with Jessica as with SPT, but once she was unavailable and I was set-up with Courtney. My skepticism was quickly shown to be unwarranted, as she was also quite good with a unique trick or two of her own. A few weeks later I ended up with Aaron, again, was skeptical but he is excellent. There is a fourth therapist also I have not used so have no comment. Everyone is quite nice and seems to be extremely knowledgeable. Maybe other places are as good or even better but that's hard for me to imagine.

I had total knee replacement (TKR) surgery at Ortho Virginia, and I looked and found a place close…read moreto home for my Physical Therapy - Integrated Sports in Burke (off Ox Road). It became immediately clear that I had made the right choice. Their exceptional experience, team work in caring for the clients, and clear understanding of post-surgery care and rehab were outstanding. TKR is very painful and they worked me through a process that was most beneficial. I was back to work, traveling, hiking and riding my bike in 3 months! I cannot thank the staff enough, and I will be back when my other knee is due.

Friendly staff but disappointing practice. I was initially set up with 8 sessions. The evaluation…read morebefore beginning therapy was professional and thorough which gave me optimism. Unfortunately, that level of professionalism was not carried through the therapy sessions. Even at the first session, the therapist got me started with each exercise and then left without monitoring my mechanics. The therapists congregated at a center hub which required trying to get someone's attention if you had a question or after finishing the exercise. Then they would come over and instruct what to do next and walk off again. They also oversaw multiple clients at the same time so there was little personal attention. Half of my sessions were done by an unlicensed trainee who was not being supervised. Some of the exercises she gave me ended up making my problem worse but no one checked with me to see how I was doing. I also had to repeatedly ask for a printout of my exercises so I could do them at home. After a while, I would just write my own notes. I wasn't even confident that I was doing them correctly as I was only told once what to do. At the end of the 8 sessions, I walked out of there with no follow up evaluation and no discussion about further sessions. I was left with the feeling of lack of interest in my progress as if I had fallen through the cracks and no one cared how I was doing. Very different from another practice that gives one-on-one attention throughout all the sessions and careful monitoring of mechanics and progress.

I have been here several times now and have worked with all the therapists so I am more then ready…read moreto share my wonderful experience at this location. I had a 2-level cervical spinal fusion with rare complications, so I am very special to say the least, lol. First off, let me start by saying I am already familiar with Inova Physical Therapy because my son had to have PT for a pulled hamstring, and we used the Fairfax/Prosperity location. The PTs were great with him and he especially really liked Josh, but the office manager was consistently so rude to clients & staff that it was enough to make me not want to go back there ever again, even though it is a bigger facility (side-note: she's so awful that she is negatively referenced in their location's reviews several times)! Now for the awesome Annandale location: This is my first experience with the Annandale location and I absolutely love it! The facility is clean, and being located inside the Audrey Moore Rec Center gives them the luxury of access to the gym as well as the swimming pool for aquatic therapy. There is plenty of parking and plenty to do; whether you're by yourself or someone comes with you. The actual PT room itself is very intimate & there are never more than 2 clients overlapping at a time. I have had the pleasure of doing my PT with Vanessa, Katie, and Spencer, all of whom are wonderful. Vanessa did my initial evaluation and could not have been any sweeter; Katie is extremely knowledgeable in the different modalities of therapy & Spencer is highly trained to do dry-needling. All three of them are genuinely so kind, caring, and considerate. They really take their time to get to know you, your situation, and your specific needs. They tailor everything they do, every step of the way and constantly modify to ensure you're reaching your goals at a comfortable, pain-free pace. From beginning to end, they are very thorough and clearly explain everything to you, giving you an understanding of what's going on and how it will affect your body and its healing. I could not be more pleased with my progress so far and am always happy to go see them. I really feel so good when I leave; both mentally & physically. If you need PT or are in anyway apprehensive about PT, look no further, this is most definitely the place to go!

I had a two-level lumbar spinal fusion October 2018. I had a negative PT experience prior to…read moresurgery at another facility. This time I stayed within the Inova system and looked for five stars among the Inova PT centers on Yelp. Inova PT Annandale was the only one with five stars. It is a very small facility but the staff is well equipped, educated, professional, respectful, with a great sense of humor. Spencer and Katie encourage their patients while learning PT. Dominique is always welcoming and helps with scheduling, insurance, and payments. I appreciate receiving a personal home program from the therapists at each visit. After ten visits twice a week, Spencer believes I am doing well enough to just come once a week and continue with the home program.

Stephen is super dedicated to physical therapy and trying to understand difficult situations. I…read morestarted coming in due to intense shoulder pain and wanted to get this resolved. Previously, I was told by doctors in the area that it was due to frozen shoulder but he realized that this was not the case and recommended that I get an MRI. He was able to convince the doctors to book an MRI at the time. Turns out he was right and doctors were able to find a tumor and I am getting treated now. If Stephen was not so persistent in the level of care, I would have brushed it off and this tumor could have been a bigger problem. He is a superstar!

I recently completed my rehab at The Jackson Clinic in Burke. It was an absolute joy to work with…read moremy therapist Stephen Boettke. I relied heavily on his knowledge and expertise to prepare me for working on my own once I finished my therapy. Any concerns or questions I had were always addressed to my satisfaction. The entire staff ( Jacob Nguyen, Jamir Boyd, Justin Pasquale, Sierra Sarver, and Marcella Krzywicki ) was caring and supportive and worked as a TEAM! I credit all of them in being instrumental to my having a positive outcome! Robbie Cohen

My first PT place and I need to recommend Bodies in Motion. I got diagnosed with burstitis in my…read moreright shoulder and needed to do somethin about it. My physical therapist (Caitlin) is awesome. I'm so thankful for her because she is helping me improve my shoulder strength and range of motion. Its been about a month and I feel my shoulder getting better. Its not where I want it to be yet but these things take time and I'm not getting any younger. The facilities are clean and they have lots of exercise machines, bands, weights, etc. They do get booked pretty quickly so call now to make an appointment because the longer you wait, the longer you'll need to wait to be seen.

Not a good experience. Front desk staff were unfriendly. Scheduling is very difficult and the…read moremethods for therapy were not as effective as compared to other therapy companies in the past in my situation and opinion. Using massage machines instead of hands for certain modalities gives the impression the therapists prefer less human work over devices that folks can buy online. I highly recommend you obtain a copy of their up-to-date business license and liability insurances before getting started.

While I can't speak to the facility itself, I can encourage those in the Fairfax area to go see…read moreJason Eure! Here's why: - Variety of exercises: I admit that I'm not always the best patient. Part of the reason why I go to PT is the accountability aspect. I know I'm going to have to tell them if I've been keeping up with my exercises. I mean, they can tell anyways. Points for honesty? *nervous laugh* However, I liked that Jason mixed up the exercises often so I wouldn't get bored. I think a lot of patients are given the same exercises and think, "Why do I pay you when I can just do these at home?" and just stop going to PT. While it is important to establish a baseline to see how you are progressing, it's also important (to me) for therapists to continuously challenge me. He also made sure that I was able to do more dynamic exercises vs just controlled exercises before giving me the green light to play soccer again. Due to work conflicts or scheduling, I'd sometimes have to come in two days in a row. Jason was always mindful of this and would work on one area the first day and a different body part the following day. Also re: not being the best patient - he's realistic about your home program and how often you'll actually do the exercises. - One-on-one time and knowledge: Although this might differ from each location, I felt that I was able to have enough face time with Jason to explain what was going on and how I progressed (or didn't progress) since my last visit. I hate being rushed or feeling like I need to bring in a list of my questions just so I remember during my two minute interaction with a doctor. Jason always had the time to answer questions and talk about a strategy for the upcoming weekend, which is when I would have my soccer games. His explanations were clear and easy enough to understand, but never in a condescending way. And believe me, I always had questions. He never seemed annoyed. - Overall personality and interpersonal skills: We actually had a discussion about how doctors don't take classes on interpersonal skills and handling different types of patients. I was going to PT 1-2x/week a few months so I'd rather not see a monotone robot on a weekly basis. He's personable, super easy to work with, and is a pretty funny guy, too. He always had great awareness about when to push me and when to back off. My only complaint is that he did not consult me before switching to a new location. Just kidding (but I'm still sad about it). But ending on a good note: I did overhear this older, Asian lady saying he has "magic hands". And trust me, being Asian, I can say this as a fact - there was no sexual innuendo in the comment. Also, older, Asian ladies have high standards and expectations, and have no problem saying what they think. So, let "magic hands" fix your broken body!

Looks like the staff has rolled over since the prior review but the service is still great. They…read morehave a couple of practitioners and the lead is Hunter. His routine seems to be working thus far, am just a week weeks in but a practice I would definitely recommend.

Very wonderful people. everyone is very understanding and concerned about your issues.read more

Kari and the rest of the crew are great! They are very friendly, easy to talk to, and will listen…read moreto your questions and concerns. The place is a bit small when they get busy, but their customer service and knowledge over shadows that.