I took my Honda mower to Ace Agrishop at 21012 S. 12th in Tacoma, WA. For years I went to a…read moredifferent place, but the man retired. My first time trying Ace Agrishop, and I now have a permanent new place for mower service. My mower received the annual service, and I picked it up and checked it out today and works perfect. it is easy to drop off mower, when I picked it up a big, young guy took the mower to my van and picked it by himself and loaded it for me. The service price is very fair and reasonable. The shop requires a $65 deposit when you take a mower in, and then the deposit is subtracted from the service bill.

Worst customer service ever. Went in to buy a product on sale for Memorial Day. Waited 20 minutes…read morefor assistance. The manger was very dismissive and had an attitude. She was not able to honor my purchase and provided no solutions. I will never frequent this location again! Called another location who was extremely helpful and offered support. He was a pleasure and was able to honor my purchase.

I like going to Home Depot, but good luck getting help. Today I went to McLendons because I needed…read moresome specific PVC pieces. I was helped not once, but twice, and I didn't need to go up and down 6 aisles to get the help. A PVC 1" male to a garden hose adapter? No problem, the employee grabbed some pieces from two isles away and put them together: "Here you go, does that work?" It saved me a lot of time, it worked, and I will be back.

This place has gotten really crappy in the past few years. Selling over priced junk that we could…read moreget at Walmart for 1/3 cost if wanted, or selling crap quality lumber for 2-4x more than Gray Lumber just down the road on 6th ave. Probably has something to do with them being sold 9 years ago. Which I just found out. https://www.westsideseattle.com/west-seattle-herald/2017/03/31/mclendons-hardware-being-acquired-cnrg Just like everything that gets bought by a larger company it turns into crap, Enshittification is the appropriate term here.

I have always liked going in hardware stores. But today my husband gave me a challenge: He was…read morecurious if he could find a new tip for his favorite walking cane. Well the people here were incredible in assisting us. There was a young lady at the register that directed us and two more people helped us locate : Yes a cane tip! I was elated! I have bought those before and it can be a pain to find the exact tip for canes. Both of us use canes now for better mobility. So we are glad we do not have to replace our favorite canes but put tips on them now. There is a section that have a variety of sizes. One store clerk pulled the tip off of my husband's cane and found the perfect fit. The package has four ! It was $5.14 ! I I bought a package of 2 tips at the nearby drugstore for for my cane. They were pricey and did not fit. And worse I lost the receipt. So I had to buy another cane. Because that tip was worn out to use anymore. So getting four tips for about $5 is a great deal. So anyone who has canes of any kind ,go to Ace Hardware to replace tips! They are helpful and go beyond to provide great customer service. And no worries, they will help you remove the old one and put new one on quickly. I truly did not expect Ace to have those kind of things but they did. I will return here and refer my friends. Oh and they also have some pretty plants here too. Next year I am definitely planting some flowers! And as you leave store, there is free hard candy to grab a few for just visiting .

I like to purchase local if possible. I called Ace and asked him if they had a specific product in…read morestock. She explained to me how busy they were and how overworked she was and how and how she could not leave her station, but she would try to find somebody if I was willing to hold . I agreed. I did not agree to waiting 17 minutes to be hung up on. No worries Amazon sending me my product overnight

My wife and I visited Ace to purchase some plant dirt for my wife's indoor plants. I also, got some…read morework tools and fasteners. Anyway, the clerk at the counter was very knowledgeable about the products we purchased as well as friendly and humorous in conversation. What you like to see in the retail space! Didn't spend too much for what we purchased and we had an overall good experience with the employees that helped us.

I love this McLendon's store! In fact I like most of their locations! When I come here I don't feel…read moreas overwhelmed compared to going to those enormous hardware store national chains where you can get lost and not find anybody to help you. Steve and I aren't entirely devoid of this feeling going into a McLendon's though but finding help happens much more quickly. Part of this is we don't fluent with hardware stores all that much so that is a factor that comes into play as well. The store location is convenient and easy to get to which is also a real advantage going for it. I expect we will have a greater need for hardware stores now that we are homeowners so I expect that we will be coming here more often. The trips we have made here in the past however and the purchases we made proved to be good experiences and the merchandise we bought is of good quality. One note of improvement here is that they could supervise their parking lot a bit better. On our last visit here a car kept doing circles in their parking lot and the people in it would stop customers that were going in and out of the store and asking to fill their car up on gas and trying to direct us to the gas station next door to do it. The same car was throwing trash into the parking lot as well. It was a very annoying situation and the people were hard to get away from.

Just went to mclendons to get a few annuals. I Asked where…read morethe boxes were. She pointed to the stack of flat cardboard. "Put them together yourself " Went to pay and the cashier leaned on one elbow the whole time. A man with seniority in the nursery was "training" about 5 high schoolers (probably their first job)to rotate the plants. He was so mean to them. I wanted to slap his arrogant face. Certainly not a position to warrant arrogance.

It had been a few years since we visited THS and we heard that they redid the interior and possibly…read morechanged management, so we decided to give it another chance. The cocktails all seem to be named after nautical terms, likely a nod to their island locale. I got the Buoy, which was a tequila-based cocktail with blackberry, Campari, and rosemary. It was quite refreshing. We split the smoked salmon chips and dip, because we both love smoked salmon and Old Bay. This was tasty, but I think a cream cheese dip requires a chip that's sturdier than a potato chip. I ordered the seared ahi and my spouse ordered the burger. We both enjoyed the seared ahi, though I wish it had more of the whipped tahini and harissa. We agreed that the burger was solid, but not the best restaurant burger we've had. We finished with the key lime pie and pot de crème. Recommend both (though maybe avoid the pot de crème if you don't like coffee)!

The Hardware Store keeps getting better. The refreshed space and menu feel perfect--modern but…read morestill cozy in that classic Vashon way. Food was outstanding, hands down the best around. Every dish was spot-on, fresh, and full of flavor. Rosie was our server and she was awesome--super friendly and on top of everything. Even got to say hi to the chef, which was a nice touch. If you haven't been in a while, go now. We'll definitely be back soon. 5 stars!

Went in today to grab a bunch of trim packs and some plumbing fittings for a sink I was hooking up…read more Had everything I needed and the nice lady working there actually knew where the fittings were. Prices are reasonable. About on par with everywhere else.

I went in to HD on Friday afternoon to see if I could get some assistance with window coverings. I…read morehad gone to a Hunter Douglas showroom earlier in the week and was deeply dismayed by the pricing. I had hoped HD could help me find a better solution. I asked the woman, sitting at the desk in the home decor l, area if she could help me. She told me she was busy helping another customer and it would be at least an hour. I asked if I could make an appointment. I got a grimace, eye roll and sigh as if I told her she needed a root canal. She did, after an epic search through six screens on her computer and asking for my phone number and a very long wait time ... that I could come in at 7:30. I went next door to Lowe's. I sat down with Grant. He ran through several options for me in a quick and professional manner and gave me two printed estimates. He loaned me the Bali book to pick the color in my home. Quick, easy, professional, friendly. Guess which store is going to get my order?

Amazing service at a reasonable price. I needed a few keys made and they were under $3.00…read more This is a small business and I like to buy things from places like this rather than a chain store. You would have to look far if you need help because they are plenty of people available to help. You would have to push a button and wait. The folks who work there are very knowledgeable and friendly. If you haven't been to this Hardware store yet don't wait. I'm sure you will be as happy as I am.

This team at Lakewood Hardware cares about helping out their customers. Customer service seems is…read morehorribly disappearing at Home Depot and Lowes. I think it's worth it to go to a smaller shop and get good service, be treated kindly and find the products you need. Amazing these days.

I got my shave ice machine blades sharpened and got a quote to be done in a week but got it done…read moresooner than expected. Ad soon as I got and put it back onto my ice machine shaver and was like brand new blade. Will be back to sharpen my blades every time when I need to sharpen. Thank You!

I went in to get my work scissors sharpened, and I appreciated how flexible they were in fitting me…read moreinto their busy schedule. My scissors are very sharp, and it boosted my confidence to get my work flow done! Going back on a regular basis--very friendly and direct service!

Lacking in customer service. I went to the location near me…read moreto make a purchase with a coupon promoted and readily available through the Harbor Freight app. When I tried to redeem the coupon I was told that I could not use it unless I set up a "customer profile", requiring me to share my private information with Harbor Freight. Nothing on the coupon states this"policy", additionally nothing on the website/app contains any information to support this. Harbor Freight does have "Member Only Deals". The coupon in question is not one of them. It's simply identified as a "Super Coupon, Use In-Store& Online" The "Supervisor" who handled my transaction had no interest in helping me & was condescending and rude. Why make deals available to the public, then deny customers access to them? I won't pay an extra $30, but I will make the purchase elsewhere.

Beware! I bought a pond pump and when I attempted to use it 2 days later found it would not turn…read moreon. I took it back to Harbor Freight for exchange or refund. Store refused. I will reverse credit card payment.