Great customer service (and you can get small test…read moresamples!). Only real negative is their parking lot & that's not their fault.

When you're being lazy and keep scrolling past the review because you know it's going to be a long…read moreone....wheeew okay here we go. I started remodeling my condo to get it ready to be a rental. When I first purchased the condo I painted the down stairs in "Greywood" by behr. And the kitchen and downstairs bathroom were both a grey-ish color by behr.....I hated it. Hated it. Hated it. And I knew that it would not attract renters. We aren't even going to get into the upstairs color patterns.....anyways. I started watching property brothers like crazy and became obsessed with light greys! I came across a color called grey owl by Benjamin Moore. It was the perfect grey! I just knew it! So I went to the Benjamin Moore Mallory store in federal way and got a simple. I SCREAMED!! It was literally perfect! Wasn't too glossy or too dull. A couple of weeks later I got up and drove to this Mallory a store. The employees were helpful and so kind! I told them what I needed which was 3 gallons of grey owl. 1 gallon in semi gloss and 2 in eggshell. They also played with my son while we waited and things got pretty adventurous. When my paint was done I paid and we left. I get back to the condo and start painting the upstairs. As I'm painting and it's drying I can't help but notice how glossy it looked, so I stopped painting. I went down stairs and painted a patch of the eggshell gallon I had, right next to the patch from the sample I bought previously. I let it dry and I compared the two. The new gallon was visibly shinier! And the color was off. I waited for the next day and packed all the paint back up and took it back to the store, along with the sample that I brought. I had my son with me during this visit so it could've went 1 of 2 ways. I came in and told them the issue, I gave them the sample and they looked at it under their paint analyzer thingamajig. That's when he told me that the sample was made out of a different color mixture than what they mixed and that's why it looks different than my original sample. Then another employee comes over and tries to tell me "well samples are just for you to get an idea of what the color looks like but they won't be exact" and I told him exactly "that makes no sense. It literally defeats the purpose of a sample". I was done talking with him by then. And it still didn't explain why it was so much more shinier. So they're back there trying to figure it out and I'm irritated as hell. The manager joins in on the conversation and points out that the name brand paint I purchased (ultra sheen) has a higher sheen gloss on theIr egg-shell finish than all of the other name brands. Therefore if I want it to be just like the sample then I would need to purchase the Benjamin Moore paint namebrand. So they swapped it out, tested it, and we were good to go. I Got home and started painting the walls and they were exactly what I wanted! I must point out that not once during that entire ordeal did I receive any type of attitude or unwillingness to help from the employees that were helping me and I truly appreciate them for that. Good store! Good team! For the most part lol no hard feelings

I have bought paint here for my last 2 houses. The staff are great at asking questions to guide you…read moreto the best primer and paint for the job, depending on the color, what you are painting on/over (what color, walls, cabinets. etc.) and there are various options depending on your budget. I am always happy with the quality of the paint and the service.

Matched old wall paint perfectly. Great service and prices are way lower than Sherwin Williams.read more

They were honest that the paint I had was probably still good and offered to check it out for me…read more That kind of service is hard to find. I will be back for my painting needs.

Such a friendly, knowledgeable place. All kinds of painting supplies, from a single brush, to 50…read moregallons of paint to paint your barn! We bought the best paint we found made by Pittsburg Paint - " Manor House!" We want to "Set it...Aand Forget it!" We had horrible paint the first time our house was painted when it was brand new and we found out the need to purchase the best paint available so that we don't have to do it for another 20 years, potentially! Get it doesn't me right the first time! Use professional grade paint - labor ain't cheap! And who wants to think how much everything is going to cost 8 years from now! We wanted to buy local from an independent dealer of paint. Support your local vendors! Amazon doesn't have everything, nor the experts! Don't lose the experts, pay a little more!

I ordered a quart of paint, gave them the name of the paint, the color was wrong. Before mixing…read morethey informed me they could mix the color . I would not trust this company, at least not this location for paint.

I called to ask about a tiny touch up and Casey actual came right over to help!! As in... came over…read moreto my residence. At no charge, he was so helpful in showing me the trick. Wow! Talk about customer service! We need more goodies like him in the world! Thank you Casey!!

I haven't been to this Ace Hardware in a very, very long time. Years in fact and it's mostly due to…read moremoving out of the neighborhood. But this past weekend we came here to get keys made. Talk about fast and efficient. The keys were made pronto just as soon as we were directed what counter to go to. It was really "easy in and easy out". Although from the outside this store looks pretty small but once you go inside it's a lot larger than it looks with a very good inventory to meet your hardware needs. I will definitely keep this store in mind more often.

They were very helpful. I need new washer for my bathroom shut off valve. They picked the new one.read more

I highly recommend this store to anyone in the area! They are very knowledgeable, and provide…read morequick and friendly customer service. Shane worked with me to get the proper primer to go with my project, and got me the right size can to fit my needs for a great price! Thanks Rodda!!

Amazing service at a reasonable price. I needed a few keys made and they were under $3.00…read more This is a small business and I like to buy things from places like this rather than a chain store. You would have to look far if you need help because they are plenty of people available to help. You would have to push a button and wait. The folks who work there are very knowledgeable and friendly. If you haven't been to this Hardware store yet don't wait. I'm sure you will be as happy as I am.

This team at Lakewood Hardware cares about helping out their customers. Customer service seems is…read morehorribly disappearing at Home Depot and Lowes. I think it's worth it to go to a smaller shop and get good service, be treated kindly and find the products you need. Amazing these days.

Walked in and asked for a gallon of white exterior paint. She asked me which of two brands I…read morepreferred, and I asked what differences there were. She said not really any. What she didn't tell me was the high PRICE! She gave me the most expensive they had without any indication they were taking me for all I had. Horrible business model.

Korey former job home depot and Thomas Nicholas Fitzpatrick were the most helpful for my wife and…read moreI. They matched the colors perfectly and took time to make sure they were on point! These guys are who you wanna talk too, our house looks great because of their extra time and care. KEEP ON TRUCKIN' BOYS!!!!

Great local plant shop with large selection of indoor and outdoor plants that change seasonally…read more(e.g. they sell Christmas trees at the Holidays, veggie starts in the spring) somehow fitting it all in the relatively small space they have. The staff are really helpful with questions and seem knowledgeable, but also let you wander around unaccosted. The plants look really healthy and are locally grown I'm told. Prices are a little higher than the big box stores but here you get quality and customer service.

I am a little bit surprised I haven't written a review for Gardensphere. I was here recently with…read moreSteve as we are having troubles growing plants in our soil at home . We purchased a soil testing kit which is yet to be determined on what our results are but once we get a chance we will utilize it and see what needs to be done. We have been here several times in the past and always liked their plant selection and statuary and other ornaments you can use for your yard. They have some very nice windchimes in which we want to get sometime... ones with a deep resonating sound and they do have ones here that look to be of good quality! I don't know if they still do it and I am thinking if memory serves you can chicks here in the Spring. Super cute little chickens! We'd love to have some but aren't quite ready to take on more pets but perhaps someday!