Great spot with great employees. Jacob is probably the coolest person I've had the pleasure of…read moreinteracting with. Very knowledgeable and helpful I came in looking for a certain tool to rent he knew exactly which one I needed, but unfortunately they didn't have it in stock at the moment. Jacob called another store and was able to put it on hold for me to pick it up. Thank you for all the help!

I wanna give a shoutout to Matthew he was great in Helping me find the plate cover that I needed…read morehe was also kind enough to help me find some bolts and even went out of his way to place them on my car thank you sooo much I really appreciate it !! Fast service !!

Lana has been helping me with my 17 year old daughter's 5 speed first car. Always helpful and…read morereally goes out of her way to keep us running. Tackling a clutch replacement! .

Very helpful sales staff, identified the wiper blades I needed and helped me install them. Great…read moreservice and decent prices with great supply of parts.

I was in need for some stuff for my car, but definitely didn't want to pay an arm and a leg for…read moreparts at the dealership. I did a FB marketplace search and saw that this place has some wrecked vehicles like mine. I asked my spouse to come here with me. Make sure you bring your tools because I know I wouldn't have. Don't worry though, it does look like they let you rent the tools for a reasonable price if you didn't bring your own. Upon entering the establishment, you will need to tell the staff what type of vehicle you're looking for and they will tell you where it can be found. How cool is that? You will then proceed to checking in, in their old school bind with your name, signature and date. Anyways I found what I was looking for and then some! So I was pretty satisfied with the price, service, and what I got. I would totally recommend this place.

Very helpful sales people. Honest and informative. Needed to get rid of some parts. They informed…read moreme the do not take random parts.

Scott is a great guy and very knowledgeable. Helped me save a lot of money fixing my daughters car !read more

The best Alternator rebuilds around, All the shops & servicers use this for rebuilds. Definitely…read moreReccomend STARS +++

And this is why Amazon is putting everyone out of business..looking for a part, az website says…read moreFederal Way store has it..drive 20 miles to get part...no part! Staff is clearly overworked and under paid! Boooo

A VERY BAD EXPERIENCE. I recently went and bought a battery for my car. I asked them to help me…read morereplace it, and they sent someone who I think was a new employee because they couldn't replace it. The worst part was that one of the terminals broke, and they couldn't replace it. In the end, they told me I should take it to the Honda dealership. That doesn't seem fair! A very bad experience!

What a lazy douchebag who wouldn't do a price adjustment. Bought a grease gun the day before it…read morewent on sale and picked up their advertisement sale flyer. Came in to do a price adjustment the next day and the guy, Emp #55, didn't want to do the adjustment because he said it was to much of a hassle. What kind of customer service is that crap? No wonder this Napa location has mediocre reviews. Most Napa employees are great. They need to fire this guy!

The two employees that I worked with here to get the part I needed for my truck were great! The…read morepart, out of the box, had a torn up rubber piece and they worked with me to get it fixed and even gave me a few dollars off the price because I had to wait around a while for them to get my part fixed. It wasn't their fault the part came from the factory a little damaged but they went above and beyond to get it fixed for me anyways. Both employees were very friendly and didn't make me feel like "some dumb girl that doesn't know squat about vehicles". And they even opened the door for me when I left! Such Gentlemen! The only reason I didn't give a 5 star is because the part was a little damaged, even though they fixed it, they should still be ordering from a more reliable source so they don't run into embarrassing issues like that again.

I needed new windshield wiper blades and they helped me select what I needed and then installed…read morethem for me. Very helpful.

Not the best place to get parts. Depending on when you go, you will either get someone who knows…read moreabout cars, or someone totally new.

This AutoZone does not accept returns on tire chains. I repeat, this Autozone does NOT accept…read morereturns on tire chains. Autozone's return policy according to the register receipt and what is found online allows returns for all goods, as long as they are new and have not been used, up to a 90 day time period. This is also what is reflected online on Autozone's website. How did I find out that this location doesn't accept returns on tire chains? I had purchased a set here and didn't wind up using them. When I came in to return them, I was informed by the staff that Autozone accepts all returns except for tire chains. I asked the lady who was assisting me what policy or documentation that stated that Autozone doesn't accept returns on tire chains... and she could not produce anything. She told me that is what her district manager told her, and that no exceptions could be made on her part. She told me to call her district manager to inquire about the hidden policy. My question is, how can you institute a rule without having any documentation? Especially when it goes against the company's own return policy online and on the register receipt. If a store is going to make any rules about what can't be returned (especially if it goes against the company's own PUBLISHED policy), it should be written down and made known/aware to all purchasing customers. How can you institute something that is just based on hearsay and not written down through a policy/procedure? Look, I wouldn't be as upset as I was if there was actual proof (documentation, policy/procedure) to substantiate the store policy... but there wasn't. For travelers coming to Seattle, requiring tire chains.. AVOID this Autozone location! Lack of transparency on store policies is a NO go for me, and a representation of poor customer service.

I had an amazing experience today with Stephen W. he was super helpful and knowledgeable of the…read moreparts I needed for my car. Most importantly he cares about the safety of his customers and staff, he made it very clear you need a mask in order to enter the business which made me feel super safe being a shopper. We need more staff like him. Thank you Stephen !

Today was a Good Day! My husband is working on his Harley and needed his Customized Crash Bar…read moreBracket cut so we went to Torklift Central to see if they could accommodate our needs. My husband is so happy with the Service that was provided! The Customer Service was Above and Beyond Awesome. They were able to answer all questions asked without hesitation. We were able to leave the Bracket there to be cut and we were told it would take about 30 minutes so we were able to go to another store and pick a few things up. I highly recommend Torklift Central!! Also easy access to turn in off of Central Avenue in Kent to their Business and great parking. The store is cleanand they even have a Raffle going on to win really cool items. We will definitely return to Torklift Central!! Look them up torkliftcentral.com

Fair price! Great service and nice staff!…read more Prices are much lower than competitors and high quality work

Horrible place to work. Absolutely horrible. The management…read moreare all lazy and incompetent. The loaders get overworked. Thats all I came here to say.

Blake was very helpful. He was kind and helpful. with a smiling disposition and patience, he guided…read moreme through my very first of putting the oil to my car.