Cancel

Open app

Search

Amazon Fresh

3.0 (234 reviews)
ModerateGrocery

Amazon Fresh Photos

Business Info

You might also consider

Recommended Reviews - Amazon Fresh

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Customer service
Peter X.

I stopped by this Amazon fresh to look at holiday treats set since I was in the area. I park in their underground parking garage. There EV charging station here but there only two. There a decent amount of parking spots in the garage. The store is organized great, the produce is right at the entrance and the meat area is right in the middle toward the back. The cashier or self checkout is right next to where you walk up from the stairs or the entrance. The staff here are very nice and helped me get to the gifts area. There wasn't much options to choose from. So I just walked around the store to see what they had. I decided to purchase the healthy slice soda, grape flavor which I thought wasn't that good..

Shop here maybe every other week. The place always looks neglected. There are also always multiple shelves empty, price labels that do not match the item displayed, "out of stock" label with no price when item is clearly in stock. In addition, there is also a stock cart or an order cart inconveniently placed with in an aisle. Store associates are generally not friendly, especially at the return window. Today, there was a whole collection of nasty, moldy, slimy shiitake mushrooms. I don't know anything about mushrooms but I assume they are no longer good/safe to eat and that this didn't happen over night. I did not mention it to anybody since nobody seems to care here. It's gross and sad but I'll still shop here from time to time because prices are decent, produce is pretty good when it isn't melting from neglect, and unfortunately I use Amazon a lot.

Sarah S.

I've been an Amazon Fresh since the pandemic. I order everything online grocery-wise thru them and have it delivered. I've now ventured into the brick and mortar store a couple of times and I love it! They have a ton of free parking underground that's incredibly convenient. Even during a huge street fest, I was able to find spots to shop. The staff is all so nice here! The lady in the front has been super helpful and going out of her way to assist. Other than her though, you can have as minimal interaction as you like with staff. Especially if you get a cart to scan as you go! Then you don't even have to check formally out with anyone, it's such an easy process. I am obsessed with the special scanning carts. Prices are not bad at all, everything is so organized - it's just a great grocery store. They do sell out of things though and don't have the hugest selection, but it does me just fine! Love the clearance section! I got some Valentine's candies for 75% off, yay. I want to come exclusively to this Amazon Fresh but it's so inconvenient for me. Open up more locations in the city proper, please! Thanks, Jeff Bezos.

My order was charged and packed then 5 minutes before closing cancelled. How unprofessional and rude.
Jan A.

How incredibly unprofessional and rude to cancel my grocery order 5 minutes before closing even after sending a confirmation that it was charged and packed. This was our ingredients for our family dinner. It's 10pm now what?

Sale happening now!
Sofiia S.

I really like Amazon Fresh! The atmosphere here is great! They currently have a great deal: buy one large bag of chips and get the second one for free! At checkout, they accidentally charged me $11.68, but when I showed the photo, the cashier quickly corrected it. The staff is amazing--very attentive and always ready to help! Keep in mind that they don't accept Apple Pay, so be sure to bring your card. The parking is convenient, with the entrance on Otsego St. As for prepared food, the selection is small but the quality is excellent. Definitely worth a visit! Look at the photos below, they are useful

Turkeys

See all

5 months ago

Business owner information

Photo of Amazon F.

Amazon F.

Helpful 21
Thanks 6
Love this 16
Oh no 0

5 months ago

Business owner information

Photo of Amazon F.

Amazon F.

Helpful 1
Thanks 1
Love this 1
Oh no 0

5 months ago

Business owner information

Photo of Amazon F.

Amazon F.

Helpful 0
Thanks 1
Love this 0
Oh no 0

5 months ago

Business owner information

Photo of Amazon F.

Amazon F.

Helpful 11
Thanks 3
Love this 13
Oh no 0

8 months ago

Business owner information

Photo of Amazon F.

Amazon F.

Helpful 49
Thanks 14
Love this 40
Oh no 0

7 months ago

Helpful 1
Thanks 0
Love this 0
Oh no 1

7 months ago

Business owner information

Photo of Amazon F.

Amazon F.

Helpful 3
Thanks 0
Love this 0
Oh no 0

10 months ago

Business owner information

Photo of Amazon F.

Amazon F.

Helpful 0
Thanks 1
Love this 0
Oh no 2

7 months ago

Business owner information

Photo of Amazon F.

Amazon F.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 months ago

Business owner information

Photo of Amazon F.

Amazon F.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Tanner D.
199
65
48

6 months ago

Business owner information

Photo of Amazon F.

Amazon F.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 months ago

Business owner information

Photo of Amazon F.

Amazon F.

Helpful 1
Thanks 0
Love this 0
Oh no 0

8 months ago

Business owner information

Photo of Amazon F.

Amazon F.

Helpful 2
Thanks 0
Love this 1
Oh no 0

4 months ago

The store is very clean and easy to maneuver around. The staff is always friendly and willing to help locate items whenever you ask.

Business owner information

Photo of Amazon F.

Amazon F.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 24
Thanks 4
Love this 24
Oh no 2
Photo of Jan A.
435
232
4017

1 year ago

Business owner information

Photo of Amazon F.

Amazon F.

Helpful 5
Thanks 0
Love this 1
Oh no 1

3 months ago

So sad they are closing. This is the only decent store in walking distance. I hope they open a Whole Foods here

Business owner information

Photo of Amazon F.

Amazon F.

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 months ago

Business owner information

Photo of Amazon F.

Amazon F.

Helpful 3
Thanks 1
Love this 1
Oh no 0

3 months ago

Business owner information

Photo of Amazon F.

Amazon F.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Amazon F.

Amazon F.

Helpful 0
Thanks 0
Love this 1
Oh no 1

1 year ago

Business owner information

Photo of Amazon F.

Amazon F.

Helpful 0
Thanks 0
Love this 1
Oh no 0

8 months ago

Business owner information

Photo of Amazon F.

Amazon F.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Amazon F.

Amazon F.

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 months ago

Business owner information

Photo of Amazon F.

Amazon F.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 months ago

The one aisle of frozen, fully one half the aisle totally empty! It looked like a store in a war zone.

Business owner information

Photo of Amazon F.

Amazon F.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 months ago

Business owner information

Photo of Amazon F.

Amazon F.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 months ago

Business owner information

Photo of Amazon F.

Amazon F.

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 months ago

Business owner information

Photo of Amazon F.

Amazon F.

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 months ago

Business owner information

Photo of Amazon F.

Amazon F.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 6
Thanks 4
Love this 3
Oh no 0

1 year ago

Business owner information

Photo of Amazon F.

Amazon F.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Nick L.
32
44
1

1 year ago

Business owner information

Photo of Amazon F.

Amazon F.

Helpful 1
Thanks 1
Love this 0
Oh no 1

3 years ago

Helpful 3
Thanks 1
Love this 2
Oh no 1

4 years ago

Helpful 4
Thanks 0
Love this 2
Oh no 1

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 3

8 months ago

Business owner information

Photo of Amazon F.

Amazon F.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Amazon F.

Amazon F.

Helpful 0
Thanks 0
Love this 0
Oh no 1

1 year ago

Business owner information

Photo of Amazon F.

Amazon F.

Helpful 1
Thanks 0
Love this 1
Oh no 0

3 years ago

Helpful 22
Thanks 3
Love this 18
Oh no 1

3 years ago

Helpful 8
Thanks 1
Love this 4
Oh no 1

Page 1 of 6

Amazon Fresh Reviews in Other Languages

Ask the Community - Amazon Fresh

Can anyone return Amazon orders at this store?

Yes. They have a customer service window and scan the bar code Amazon sends you when you begin the return process online

Does this store have motorized handicap shopping carts available? The one on Rinaldi does but I want to know if they do here too? Customer on Amazon.com doesn't know.

Yes

Do you have to shop there to use the EV chargers?

That's the idea. It's meant for customers. There is technically a time limit but they don't seem to enforce it. (I wish they would just tow cars that stay past the time limit.)

I noticed EV chargers in the parking structure. Are they free for customers?

Yep, Volta chargers are free!

Are dogs allowed in here? I'm asking because when I went there today I saw quite a few dog in there that were definitely not service animals or esa?

Service animals are allowed in the store but most customers bring dogs in the store the staff doesn't really check.

View All 7 Questions

You might also consider

Vons - Bumble Bee brand lemon pepper flavored canned tuna from canned seafood and meats section

Vons

2.8(249 reviews)
1.6 mi
•$$

I desperately needed a large grocery store open at 2am recently and saw Vons at this location was…read moreopen. This was the first time I've shopped there. After awhile I started to find what I needed and picked up a few other items as well. Was very surprised at how many shoppers were there at this time. I can't say enough about the cashier. She was very helpful and patient as I was fumbling through the checkout. The produce was good, as were the prices and the cashier made sure I received all the discounts available, which were significant. Overall an experience that was better than expected!!!

This is my go-to grocery store. I love their selection and their rewards program through their app…read more I've never had any difficulties finding what I need. It has a great selection, it's clean, and the employees have always been friendly. I also appreciate that this store values inclusivity and gives meaningful employment opportunities to people who might not always be given the chance elsewhere. The only thing that has been a bit of a hassle has been renting their rug cleaners. The wait is often long (been stuck waiting for assistance for more than 30 mins on multiple occasions). I was also given a faulty rug cleaner that I had to come back and have replaced, which was kind of annoying to have to lug it back to the store and then once again wait to get a properly working one. But, all that aside, this continues to be my favorite store.

Photos
Vons - Talk O' Texas brand okra pickles from pickles section

Talk O' Texas brand okra pickles from pickles section

Vons - Cuties brand mandarins from produce section

Cuties brand mandarins from produce section

Vons - Inside, produce selection

See all

Inside, produce selection

Trader Joe's

Trader Joe's

3.9(314 reviews)
1.5 mi•Toluca Lake
•$$

Sometimes we forget how lucky we are to have such exceptional choice of healthy foods in such…read moreabundance . I always shop at this Trader Joe's since I moved to the area 5 years ago. Love TJ prices. You can't beat it. It's always a good value. I kinda love that the items at TJ are limited because I feel like I know their stock and layout as if I'm an employee there. All products are familiar. And they always have some seasonal items that always make me cry when I stop seeing those at the store. Still grieving amaretti cookies and pistachio cranberry thins Spanakopita pie and spicy mexican-style riced cauliflower are my personal favorite "always in the fridge" kinda items. I freak out when I ran out I also recently fell in love with their pie crust. That's what you see on the picture. Staff mostly seem very nice and ready to help. If something is ever not fresh, the return process is very easy. I really appreciate having this shop in the area.

My favorite Trader Joe's Located on Riverside, parking…read morebehind Trader Joe's sometimes it hard to find. This is a smaller store but has one of the best staff group. Always positive and happy to help. Shopping here is so much fun. Trader Joe's are known to have some creative items, some made viral due to word of mouth. Currently there is a viral thing for the Tote Bags. This location has been good about distributing them and has it under control.

Photos
Trader Joe's - Avocados from the produce section

Avocados from the produce section

Trader Joe's - Just a cart

Just a cart

Trader Joe's

See all

Ralphs - Bakery

Ralphs

2.3(305 reviews)
0.3 mi•North Hollywood
•$$

I would like to start my review by saying I hardly go to Ralphs. Not because I don't like it, but…read morebecause it is not close to my house. Whenever I happen to be in the NoHo area and need to do some grocery shopping, I would like to visit this particular Ralphs! I happened to be in the area on 5/22/2025 and needed to buy my son couple of birthday gift cards and do very light shopping. I got what I needed and my cashier was pleasant, kind, professional and helpful. I believe his name was Justin: cashier #10 at the time when I was at the store. He quickly checked me out around 6:45pm and I left. Got everything I needed. Since I have done grocery shopping at this particular Ralphs many times in the past, I can say that this is by far my favorite Ralphs in every way. It is not too big, nor is it small. Easy to navigate your way around. Everything that they have is quality, fresh, affordable prices and fully stocked. Employees are very helpful, professional and kind. Nice ambiance, SUPER CLEAN and the music that they are playing which I believe is 80's music makes my shopping experience 10 times better and enjoyable:-)) Plenty of parking spaces and it is in a BIG shopping center with so many other businesses. Keep up the good work employees, management at Ralphs and always be CONSISTENT!!

I went to Ralphs expecting bakery service and ended up decorating my own cake…read more The day before, I spoke with Michael, who told me he couldn't help and that the morning baker would be able to assist. I'm still confused why someone is working in the bakery if they don't have the skills to handle a simple cake request. I called again the next morning at 8:15, spoke with a woman, explained exactly what I wanted, and left a note with my contact info and what the cake should say. I was told it would be ready after 4 PM. I arrived at 4 only to find my note sitting on the cake with absolutely no decoration done. Then I was told I could write on it myself. I literally had to go behind the counter and do it myself. For all that inconvenience, I got $5 off. Completely unprofessional and a waste of time. Don't promise bakery services you can't deliver.

Photos
Ralphs - The front

The front

Ralphs - The sign

The sign

Ralphs - Corona

See all

Corona

Ralphs - Frontage

Ralphs

2.9(274 reviews)
2.4 mi
•$$

I had a frustrating experience at this Ralphs location today. I was using self-checkout and…read moresearched broccoli crowns that was clearly labeled "broccoli crowns" for $1.49. When I selected that option, it rang up as $2.49 instead. I called over the attendant to fix it, since you obviously need an employee to delete or correct an item. I explained the situation, and he looked at me like I was asking him to do something outrageous. He even looked at my friend to say, "Is she really asking me?" It was honestly uncomfortable and unnecessary. Who else would I ask.. All I needed was help correcting a pricing error. It was Sunday around 3 PM and the store wasn't even busy, so I don't understand the rude attitude. If you're assigned to self-checkout, assisting customers with issues is literally part of the job. Customer service makes a difference, even during small interactions. This one just left a bad impression.

This store has greatly improved. This place was so bad for a moment when I started coming here…read moreagain almost 3 years ago now. But what has changed is the rude staff are all gone (in my experience), everyone who is there now is friendly or at least neutral to me. Better than rude or awful. The speed at which checkout moves is fast or at least acceptable now. It used to be extremely slow, but it's greatly improved. You also used to close the self check out relatively early which now I notice you do NOT, which I am VERY appreciative of. Frankly I just can do it much faster than anyone and I prefer it to get in and out quickly, so thank you for keeping it in place and open later than you used to, that keeps the human cashier lines manageable. I'll buy wine so that's why I may need the human to help me out. But nothing more annoying to me than it being 10pm and there's 1 mile long line with full carts and all I need is 2-3 things, well that experience pretty much doesn't happen anymore which is very much appreciated. I find your evening staff to be notably most friendly, they're talkative but not obnoxious or slow and I feel comfortable coming through the line if I have to. There's a couple annoying things, like a few annoyingly narrow spots you have in extremely busy areas, I can't figure out why you have so much stuff directly in front of the cereal + chips aisle. People cannot pass through there easily, every single time I come here I bump into someone, like easily a 99% success rate that I'm going to crash into someone. That's not good. Same goes for too much stuff down the middle of the cheese/deli meat section near the bank, makes passing nearly impossible at times, then again near the self checkout you always have a lot of liquor which makes passing difficult. Customers don't like having to pretend it's a stop sign intersection to pass by, we just want to shop not have an island of liquor impeding progress. Another thing that bugs me is this is the only Ralph's that doesn't put clearance tags on the frozen food section stuff. Why? I've gotten mixed answers. One guy told me it's because the tags don't stay on because the packaging is wet from the freezer, well that's BS because other Ralph's stores do it just fine and the stickers aren't coming off. But another time I saw a guy at the self checkout take something from a woman who said she didn't want it anymore, so he went directly to the clearance door and just chucked it in there. So basically he didn't have time or care to find the true location (fair, he's working self checkout not restock) and so it ends up in the clearance spot, when it's not actually priced as so. Which makes people just buy it because they think it so on sale when it's not! A third time, I asked how to even know what the clearance price is? The guy told me "you find out it at the register". Well I want to know now, not when you ambush me into it and then we find out it's not on discount and you just throw it back into the discount section to repeat the cycle. Isn't that insane? Ultimately though the 2 gripes aren't going to keep me out of here anytime soon, I just thought it may be worth explaining.

Photos
Ralphs - Ralph's Burbank

Ralph's Burbank

Ralphs
Ralphs - Banana nut bread very moist and light but light sweet and cheese cakes

See all

Banana nut bread very moist and light but light sweet and cheese cakes

Whole Foods Market - Berry Chantilly Cupcake (vanilla cupcake filled with berries and topped with creamy Chantilly icing and fresh berries)

Whole Foods Market

3.1(386 reviews)
2.1 mi
•$$$

Sometimes we forget how lucky we are to have such exceptional choice of healthy foods in such…read moreabundance . I always shop at this Whole Foods since I moved to the area 5 years ago. I know I can always rely on my food being fresh at this store. I know all meat and fish is sourced sustainably and is fresh. Sometimes when I feel lazy to cook I love getting their prepped family meals. It's a good value $27-$32 depending on the protein choices and it has soooo much food in it. And if you lucky to snatch one with 50% off coupon then it's a ridiculous price for an amazing meal. Oh and separate note of love goes to all the 50% off coupons for "soon to expire" foods , especially now when prices are skyrocketing. Also if something is ever not fresh, the return process is very easy. Staff mostly seem very nice and ready to help. Meat/fish department guys always ready to give a recommendation on how to cook chosen item if you ask them. There's a nice area where you can sit and eat/drink whether you bought it at the store or you ordered from the bar. I really appreciate having such high quality shop in the area.

Ordered a pizza ahead of time for pick up however when I arrived to pick it up, they had given it…read moreaway to someone else.... a vegan cheese pizza.... After I even called to notify them that we were running late to pick it up. No bueno. Unfortunately ,did not have time to wait for another..hence the reason why I called it in ahead.

Photos
Whole Foods Market - 2022,AUG05- TTLA ($8) deliciously classic VEGAN WF sandwich! Thank you Linda for preparing our sandwich!! It was the BEST :-)

2022,AUG05- TTLA ($8) deliciously classic VEGAN WF sandwich! Thank you Linda for preparing our sandwich!! It was the BEST :-)

Whole Foods Market
Whole Foods Market - Whole Foods Market on Olive Ave. in Burbank.

See all

Whole Foods Market on Olive Ave. in Burbank.

Pavilions - Gelato / Ice Cream

Pavilions

3.3(265 reviews)
3.4 mi
•$$

2 Minute Read: Back in the 1990s, Ina Merlo, a very good…read morefriend, would ask me to drive her here and there. Ina was born in 1892 and when I met her she'd just turned 92. She reached 104 yrs/o. Why do I mention Ina? When she wanted to grocery shop, she'd ask me to drive her to PAVILIONS in Hollywood. She told me, "Pavilions is a little more expensive but everything is the best!" So, PAVILIONS it was and PAVILIONS, it stays. Two days ago, I went to the aBurbank PAVILIONS, as I was a'hankerin' to make Turkey Giblet Gravy from scratch. As usual, it was a pleasant visit. Any questions you have, they Staff is always ready to help out. At the Deli, I was treated by a Lady with a nice smile. I ordered rare roast beef, and turkey. I requested they'd be sliced on the slicers number one thickness. I told the lady I'd be back in a few minutes. So I went to the meat department A young Attendant greeted me very happily. I asked her name, "YAJAIRA", she replied. YAJAIRA went out of her way to help me get what I was looking for, and did it wit such gusto, that I was impressed. Anyway, Ina was right! PAVILIONS is the BEST. Thank you.

I've actually never been here previously, and actually had to figure out where it was because I…read morecouldn't remember where I'd seen it, but I have been in this parking lot previously for a couple of other locations. I just don't live anywhere near this grocery store so it's not my go to, but I was looking for something very specific for someone and it said it was here, but it turned out that it was not in stock. You can tell by the items they stock on the shelves that it's a higher salaried neighborhood in the store is laid out well, plenty of space in the aisles and it's immaculately maintained.

Photos
Pavilions
Pavilions - 10.60 meal, they also male Poke bowls to go.

10.60 meal, they also male Poke bowls to go.

Pavilions

See all

Amazon Fresh - grocery - Updated May 2026

Loading...
Loading...
Loading...