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Amazing Lash Studio - Grand Parkway Marketplace

3.3 (30 reviews)
Closed 9:00 am - 7:00 pm

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Just got it done
Emily A.

Natasha is the BEST! She is so gentle and sweet and actually very wise. She has made a repeat customer out of me. When I wanted to change things up from last time, she listened and made it work while also explaining the reasonable expectations of the process. Very professional.

Brittany Elizabeth N.

This is my first experience in eyelash extensions and I have to say I am not disappointed. I did have an initial hiccup with my first set but Bri corrected them for me and she did amazing. Since then I've used Cassidy and Sarah and they did above and beyond with what I expected. The girls at the front desk are always super sweet and helpful too. Definitely recommend this location.

Mayra R.

I cannot say better things about Amazing Lash studio (this location specifically). I had such a great experience with this salon that I'm seriously thinking about making lashes a staple in my glow up! Setting up an appointment here was simple and easy. I heard about this salon from a coworker and how her sisters lashes came out great so I decided to give it a go. Everyone here was very nice, very helpful and so friendly. I liked the way my mom and i were greeted when we walked in. My lash tech, Andy,was also awesome. She was very informative about the process and really knew what she was doing. She explained what she was doing as she worked on my lashes and gave me a look that best suited me. After an hour and 30 minutes (I know!) I had full length GORGEOUS lashes. Super glam but not too over the top. Simply perfect. I will definitely be back to this location for continuous refills to maintain these bomb lashes Andy gave me.

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11 months ago

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3 years ago

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4 years ago

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5 years ago

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5 years ago

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6 years ago

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8 years ago

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4 years ago

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7 years ago

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6 years ago

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7 years ago

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9 years ago

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9 years ago

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6 years ago

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7 years ago

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Ask the Community - Amazing Lash Studio - Grand Parkway Marketplace

Review Highlights - Amazing Lash Studio - Grand Parkway Marketplace

Since then I've used Cassidy and Sarah and they did above and beyond with what I expected.

Mentioned in 5 reviews

Read more highlights

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EmLash

EmLash

(41 reviews)

TORTURE CHAMBER!…read more Technicians here were never very light handed and most of the time I couldn't take a lash nap while getting my refills but my experience during my last two week volume refill is what finally broke the camel's back. I went in at 5:30pm last Sunday. The refill was painful but what's new? When I opened my eyes I realized it was all uneven and looked shabby. I had an important business trip that week and said I can't just show up like that. They said the tech can fix it in 15-20 min so I agreed to let them fix it. BIG MISTAKE! Tech started working on removing the lashes and I've never experienced such pain in my eyes before. Not only the remover burned horribly but she kept yanking on my lashes so hard that at one point I screamed in pain and scared the tech. I didn't want to be there anymore I asked if I can get all the lashes removed and they said it would take at least an hour. I decided against that because at this point I was panicking and all I wanted was to get out of that chair as soon as possible with my eyes intact. Then they started applying new lashes. That was a whole different kind of pain. My EYELIDS started to burn. I know the glue fumes can burn your eyes and it's part of the process but at this point it was my eyelids that just felt like they were on fire. They irrigated the area and continued. Finally I was told I can open my eyes again. At this point I had been in that torture chair for 2.5 hours and had to pee. I went to the restroom and noticed that after all that pain and emotional distress my lashes were still uneven!!!! But seriously, who cares? All I wanted was to run out of there. I paid for the full $75 two week volume refill and left. The next morning I woke up and my eyes felt weird. So I went to the mirror and got terrified of the face staring back at me. Never have I ever had eyes this swollen and red before. To be honest, after that 2.5 hr torture I was still grateful that I at least still had my vision! I went to my business trip and had to explain to people the dumb mistakes I made regarding my lashes so they don't think I'm getting abused at home. I sent the pictures and requested a refund from the business, because who would want to spend their hard earned money to get tortured only to end up looking like this. Never heard back from them. Moral of the story is, NEVER EVER go to EmLash!!! They will physically harm you and take your money for it!

Amazing customer service! Eyelashes last a while and look amazing! I went in not ever having my…read moreeyelashes done and they suggested certain sizes based on what I told them I was looking for. They did an amazing job and accommodate to my busy schedule to get me in when I need my eyelashes done.

WOW Lash & Brow Studio

WOW Lash & Brow Studio

(91 reviews)

$$

I am so sorry to have to post this but I have been going here for about two years. My lashes always…read morelook amazing when I get her but the huge problem is she is just not dependable. I will have a scheduled appointment and arrive and the door is locked, nobody is there. I will call several time. She will not answer but finally text and ask me to drive all the way to her house. That has happened so many times. Other times she would say can I come back another day, this happened several times. Then she start say she was in a car accident; this happed about 5 or 6 times; I am surprise she can still walk. When I do get an appointment in with her, I do not see any signs of her being in an accident. She will go so far as to send me photos of some random car accident. Just not reliable or committed to her customers or her business. She is extremely sweet and nice. She does very very very good work if you can get her to actually do your lashes. After this last disappointment when I depended on her to do my lashes again for a very special event only for her to tell me via text to come the next day, I had to find another place for an emergency appointment. Prior to this appointment, I had been texting her a week in advance as a reminder, I texted almost everyday and she did not even have the courtesy to call or text me back. She decided to text me 2 hours after my scheduled appointment to say come the next day. This was my very last straw. Stick a fork in me because I am done. I tried to work with her but enough is enough. Let's pray for her that she becomes committed to her customers and business.

Communication, quality, and service has been lacking these last couple of visits. It's kind of…read moreridiculous how much we pay for lashes that can't even last a full week. But more importantly my lash appointment is constantly being changed and never at the promised time. Last 3 visits so far, Vicky would text me to come in early, I'll text back "what time?" No response. Come there at my actual appointment and waited 30 mins over my appointment time. So WTF did you asked me to come in early for? Not a single apology or explanation as to what happened. Not to mention the front reception who can't even do his job of checking to see how much longer until Vicky will be seeing me. He just continued to have me wait while he watched videos on his phone. MBN getting paid watching videos all day. He finally goes and checks on her and I watched him. He gives me absolutely nothing while walking back to his chair. And I heard him ask her is she ready for me. But he comes back and says NOTHING. Who on earth treats clients like this? Learn some customer service will you? Came in for a refill 2 weeks later with L eye barely having anything left. And mind you, I know how to keep lash extensions and this is definitely not my first rodeo. My refill didn't even last a whole week and I literally cannot justify spending money here for terrible quality lash glue that they're using!!! Lastly, I mentioned to Vicky the owner how she did both my friend and sister wrong and explained that I had recommended her bc I thought her work was great! I told her it's not cool that my sister booked with her and she had a different lash artist work on my sister for the first time visit. My sister called and told me she didn't like her lashes and it was two completely diff style. Later, my friend booked but wasn't informed that Monday they're closed. She waited outside and mind you, she got a confirmation text for her appointment. Well, it never happened. She also did not have a response after reaching out to her regarding the two incidents. She just literally left me on "read". Very profession! Sike! Vicky clearly doesn't know how to run a business nor care about losing clients. I've been coming to her for over a year and definitely felt like I was going to stick around. Overtime now, I just feel like she can care less about quality, and at this point she can get more appointments in by controlling everyone else's time, and using cheap lash glue. I say cheap bc the lashes fall off my natural lash. Though her artists wanna claim it's bc it's shedding season. Please! My natural lashes were not even stuck on the extensions. DO BETTER!

Aspen Lashes - Natural set, super cute!!

Aspen Lashes

(18 reviews)

$$$

Updated my review due to the owner reaching out to offer me a refund then to literally back step…read moreand not give me one. Pictures added. First a foremost, I feel bad writing this review since she was very sweet. But I just can't "get used" to these lashes. I asked for a natural lash and I got the opposite. The length of them are so long that they hit my eyebrows and are very irritating. They clump up on the ends and I'm constantly having to brush them out to lay right. I also feel like they're a little sparse and have empty spaces where there shouldn't be. If you like full glam lashes this place is for you! Unfortunately, this is not what I wanted. I did mention they were a little long for me, she said it will take some time to get used to them and when I come back she can remove a few long ones. She was reassuring me that she will do whatever I wanted and would make them right. As much as I appreciateI just don't think it's possible to fix them without removing everything and starting fresh. I didn't know what to say.. so I just left. Again, she's lovely and such a nice person. And if it was a review on her personality alone I would give her 5 stars!! But I need to be honest about the result of the lashes, and it's simply just not what I asked for. I looked at her photos of her clients afterwards to see where I missed something, and I noticed that they are all long and full. I probably should've checked that first. However, they look great on other people. Personally they're not a good fit for myself.

Never had lashes done before I will say Kelly by far takes…read moregreat pride in her work and clients needs. When I first came to kelly I wasn't too sure what I wanted really and when I explained to her what I "thought" I wanted she did exactly what I requested. However, to no fault of hers but rather MY OWN crazy idea - I thought go glam-bam "Voluptuous volume and sexy bedroom eyes" I was sadly disappointed (not by her work) but the extreme radical change I wasn't expecting. I gave it a day to try an adjust- but when my husband requested I get them removed I knew it wasn't a good look. When I contacted her about getting them removed via a text she graciously and promptly picked up the phone and reached out to me directly; she offered to not just remove them but completely re-do them at NO ADDITIONAL CHARGE!!! That blew my mind - time is money! She was not just willing to remove them at no cost but also completely re apply them, just to make me happy (despite her providing what I asked for) the process is very time consuming. I am very pleased with HER recommendation and outcome of my new lashes !!!!! More flattering and get a lot of compliments! Thank you Kelly for not just caring about the job but the people and clients you service.

Amazing Lash Studio - Grand Parkway Marketplace - eyelashservice - Updated May 2026

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