Superb service and my go-to place for dry cleaning and alterations. They are reasonably priced,…read moreefficient and always deliver!

My husband sent his suit to be pressed for our daughter's wedding. When he picked it up, he was…read morerushed out of the store without being able to check to see if everything was there. The next morning, we realized the special buttons that go with the shirt were missing. We called and was met with a rude response and said everything was on video. My husband returned to the establishment with the suit. My husband was met with a very rude response and asked to see the video. The owner viewed the video at least three times, but refused to let my husband see it and told him to leave his store. This owner has no knowledge of customer service. Instead of trying to rectify the situation, he lied, was rude and hostile to his paying customer. I would not recommend this business if you expect to be treated with respect, dignity, and kindness.

Depending on the day and time you can find less busy times. They keep the machines clean. Prices to…read morewash fairly competitve. Finally they are close to a Dollar Tree in the event yo need to purchase detergent and dryer sheets.

They made it easy. They picked the laundry, and the special instructions were followedread more

Great communication, excellent pick up service, drop-off is a breeze!…read moreLaundry is perfectly folded and had a clean, light scent.

Lost half my clothes the first time using this service. Just got off the phone with "customer…read moreservice" and their solution is for me to file a claim where I send them pictures of my missing items. I don't know about you, but I don't have pictures of my socks and bras. And I don't make it a habit of taking pictures of the clothes in my hamper. When pressed, she said the company has photos they can use to find my items. If a representative bothers to respond to this review, don't believe anything they have to say about this being an anomaly. My clothes were delivered last night, yet when I texted customer service about my missing items, I got this form response: "Hi Crystal - I'm so sorry to hear about the issue with your order. To help us assess and resolve quickly, we'll need a bit more information. If your order was delivered in the last 14 days, please complete our simple claims form here: www.rinse.com/customers/claim. Please include: 1) Photos of the items 2) A link to where the item (or comparable) can be purchased online. If it has been more than 14 days, you can send this information here and we'll open a claim for you. Thank you - we're here to help." So you lose people's clothes often enough to have a canned response ready??? Do NOT use these people. I don't know where to begin replacing these items. I'm so glad I didn't let them dry clean my custom-made items. My next stop is the Better Business Bureau. Rinse should not be in business. Shame on you.

very much a shotgun style laundromat, plenty of machines, just a narrow space, though the mirrors…read moremake the space appear larger. imo it's cozy. restrooms are available, as are detergents, softeners and soaps. there's a vending machine, which only takes cash; i believe the same goes for the quarter machine. laundry carts (complimentary) and bags (for purchase) are available as well. clean joint ! and it's conveniently located near the D24 & C53 bus lines. there's also a table with chairs for sitting and benches outside. last wash is 8:30pm ! speed queens are $3.25 for 24 mins there are two large washers that charge $6 and three x-large washers that charge $9 Dryers a huge and plentiful, charging 25¢ for 10mins. I did two loads in the wash and was able to fit both loads into one dryer. I spent $7.25 in total. was a really great experience and i'll definitely be returning soon

"Where's Richard?" "Richard doesn't normally come on…read moreSaturday. He is normally here on Monday or Tuesday. He might come on Sunday but not on Saturday." By this conversation you know this is a laundry family, the place to be if you need a laundromat. There is a guy here that is probably somebody's grandpa (does he have butterscotch in his pocket?) that was the attendant. He mopped up quickly, he told me it was going to take no less than 30 minutes of drying on low (very true). He was running the place efficiently. It was clean, 90% operable and in a good neighborhood. Although small and they don't take credit cards I will come back if my "Honey Do List" takes me worldwide and back to DC.

Have been using this service for 6 months and it's been very convenient, not to mention a time…read moresaver. They are flexible, reliable and timely, couldn't ask for more going through busy weeks at university. They also follow instructions for washing, and my clothes look great. Will definitely recommend to anyone looking for a reliable, and great service. Thank you campus wash and fold.

I've had a great experience with campus wash and fold and been using there services for ~3 years…read morenow. They are very accommodating to your schedule and if you miss a day they'll schedule another pickup time that works for you. Since moving off campus everything's still been good and my clothes are clean and soft. I love Tony he's the best! He is always very high energy, funny, and nice, and he brightens my day when I see him once a week! No complaints!

Hands down one of the best laundromat in DC huh, my clothes are always clean.Fresh fold it properly…read moreneatly and the atmosphere, it's warm and inviting, and everyone that is so friendly.I highly recommend

From the owner: At Sonwray Garment Care, we take the hassle out of laundry day. From eco-friendly washing to…read moreconvenient home delivery, our reliable services are designed to fit seamlessly into your busy lifestyle. Let us handle the laundry, so you can focus on what matters most.

The staff at Besson's did a fantastic job on multiple alteration items, two of which were complex…read more They were very careful and attentive to details, and I'm very pleased with the results. Would definitely recommend!

I've been going here for years, and my clothes have always been cleaned beautifully. The customer…read moreservice had also been consistently good, which makes this experience even more disappointing. Last fall, I brought in a suede jacket for cleaning and was told it would be sent to a specialty cleaner because it was suede. When I checked on it in February, I was told it was taking longer because the suede cleaner had been on leave. When I followed up again last month, I was shocked to be told they had never received my jacket. After checking their system, they insisted I had never dropped it off. What disappointed me most was not even the lost jacket. It was the lack of accountability and the complete absence of an apology. I was not asking for compensation. I simply wanted someone to acknowledge what happened and say they were sorry. Instead, when I pulled the owner aside to express my disappointment, she looked at me with confusion, as though I was making the whole thing up.

The first time I went to Barr Cleaners was because another dry cleaner damaged my dress and I…read morewanted to see if Barr could fix it. Not only was the woman behind the counter so friendly and polite, she was helpful. A few days later, she showed me the dress, and it looked fixed. When I arrived home to try it on, I could tell she did wonders. While the price I paid in the end was not the one she initially quoted, I was ok with paying slightly more as it involved fixing the hem and pleats of the bottom half of a dress as well as potentially adjusting the side seams where the pockets were. Additionally, she did caveat that she might not be able to fix the dress so I appreciated her upfront-ness. And so for the last two months, I have trekked to Farragut Square, greeting the folks behind the front desk and walking into the quaint space that is Barr Cleaners where the woman greets me by name and asks when I need my items. She is always flexible and can turn the items around within a day or two, if it's not a lot. Most of the times, I tell her she can take her time, and even still, it's only a couple of days, and I'm ok with that. The most recent dress I brought in clearly showed wear, and when I asked if she could take care of it, she smiled and said in her cute way, "No problem." Prices are a little pricey, but the service is worth it in my opinion.

I hate leaving bad reviews so much that I actually go back and delete them at later dates to not…read morejeopardize anyone's income or reputation, but this one will, hopefully, be immortalized. The first thing you need to know is that this establishment does not have a standardized list of services or prices anywhere online or in their shop. I first went to them on June 22 to have five dresses dry cleaned (quoted $79.45), one blazer dry cleaned and shortened (quoted $52.95), and one dress' zipper repaired as well as have it dry cleaned (quoted $52.99 or $29.99 depending on if the existing zipper was salvageable or needed to be replaced). The prices seemed a bit steep to me, so I told the woman at the desk, Eden, that I would shop around for a cleaner and maybe return. I decided that paying for convenience was worth it and returned on July 8 due to Barr's close proximity to my workplace. This time, I dropped off two dresses for dry cleaning/stain removal (paid $29.98), one dress to just have the zipper repaired (paid $28), and two blazers to just have shortened (paid $50 each). When I got to work, I realized that I was paying almost the exact same amount to simply have a blazer altered that I was quoted for an alteration AND dry cleaning a couple of weeks ago. I called to inquire about this and was given the runaround. A man who I suppose is the manager initially said that he did not know why the pricing was what it was then told me that it was perhaps due to some promotion going on. I asked how much the promotion was to result in the pricing nearly being equivalent, and he said 10% which still doesn't make sense. I told him so, then, presumably due to being tired of speaking with me, he told me that I could come pick up my items and receive a refund which worked perfectly fine with me. While picking up my items, Eden told me that the refund had to be processed through an accountant and that the man I spoke to before was not in at the moment to discuss things further. After getting in contact with him, he told me that the refund had been initiated and to text them my email address to receive proof of this via email. As of the afternoon of July 9, I have still not received an actual refund, confirmation of a refund, or any specific timeline for the processing of my refund. I called Barr this morning after they ignored my texts and got an AI assistant for the first time since trying to resolve this matter, so it seems I'll just be disputing these charges with my bank. These business practices are egregious, and I can only imagine how many others have been charged on a whim but did not realize and thus could not rectify matters. I cannot recommend Barr Cleaners any less and would instead recommend you go to the Cleaner of Cleaners which is right by the Federal Center SW Metro Station. They do not require prepayment, prices are comparable to Barr's but transparent, and the service surpasses Barr by miles.

I've was trying to find something like this which services my area for a good while. I've used them…read moremany times now and I'm more than satisfied with the service. Customer service, punctuality, communication, ease of use, quality, consistency. I can go on and on about my experience. Door to door service, quick turn around. For those who are particular about their laundry, you won't be disappointed! Bottom line: I will be recommending them to my friends. I like to support startups, especially quality startups.

From the owner: $25 Flat rate laundry service Not by the pound…read moreWash Dry Fold Press Pickup Delivery

I dropped off on a Monday and my clothes were delivered 8 AM on Wednesday. I'm very happy with…read moreservice - will use again.

My go-to place to have my comforters, sheets, and towels washed and cleaned. They offer pickup/drop…read moreoff services for DC with a fee of course. The driver was good as was the staff that I spoke to when I needed some support. I recommend them!