Updated review: have been a loyal customer since 2018…read more Service remains excellent and my pool has been humming along since I hired Dustin and crew to overhaul and update multiple components (pump, filter, valves, etc.)

We've used Baker Pool Service for 5 years now and Dustin is the best! He takes his company…read morebusiness reputation and excellent customer service very seriously and his integrity and honesty is much appreciated. Their service is thorough and he employs responsible, knowledgeable, and friendly workers. He always responds in a timely manner and I've referred him to several people. I've heard many stories from other people and it seems there's an abundance of other unreliable companies out there with some unscrupulous business practices. You definitely won't have that problem with Baker!! Always A+

Melissa at Aloha is outstanding! Pool never looked so clean til she started cleaning it. We are…read morevery happy with the service she provides!

We own a local property management company and have been using Aloha Desert Pools for over a year…read morenow. They are professional, responsive and easy to work with. Their pricing is reasonable and a great value for the money. I highly recommend Aloha Desert Pools for both weekly service and any repair work you may require! Keep up the great work.

These people came to my home to inspect our pool for a potential buyer. They stated the gfci was…read morenot wired properly so pool equipment would not run if it was tripped. Wrong!!!! When gfci was tripped ( by a reputable pool company) the pool pumps still operated as they should. Furthermore more they turned off features to our pool and didn't return settings to the ones we had them set to. Needless to say I'm a little upset by their incompetence, lack of knowledge and sloppy work! I had to pay somebody to come out and fix something that wasn't broken just to be told it wouldn't operate properly with the remedy for the issue these imbeciles prescribed.

Would never use these guys at all. We used them remodel our backyard and Pool come to find out that…read moreI don't even have a license and totally screwed up everything they touched. Lied to us about the license among other things. Jeff shouldn't even be in business. Had to call the ROC, but all they did was slap them on the wrist.

Over the years, I have hired several pool service companies and found that they are all very…read moresimilar. They stop by for a minute, throw in some chlorine and, when it starts to get hot, they "shock" the pool when it begins to turn green... They say the AZ heat is just brutal, and that shocking a pool is normal.  Fortunately, when I decided to purchase a new pool motor, I hired Big Family Pools. Dean gave me some options and was VERY helpful in the process. His honest, straight forward answers were greatly appreciated. I also learned that the pool cleaner that I was using was not the optimal cleaner for the type of pool we have. Less than a year before I hired Big Family Pools to service my pool each week, we had completed a complete remodel of the pool. When the water was added back into our pool, our former pool service company performed a "start up" chemical process so that the water would be balanced properly. They began servicing with chlorine and shock, as needed.  When Dean installed my new pool motor and pool cleaner, he tested my water for me and showed me the exact chemical composition of the water. We were both surprised at how out of balance the water was after such a short time since the "new" water was added. Having the opportunity to actually see the chemical composition and to learn more about properly caring for the water, I decided to hire Dean to service our pool. This was a few months ago and I am VERY happy with my decision.  Getting detailed reports emailed to us after each pool service to let us know what was done each week is SO much different than what we have ever experienced with other pool companies. Our pool water has never looked better and our pump and cleaner have made my life so much easier.  As a real estate agent, we have started referring Dean to our clients and have used him for pool inspections and pool repairs. I can not speak more highly of Dean's work ethic and knowledge of the pool business.  I am thankful to have a partner that we know we can count on. Thank you Big Family Pools.

Love Big Family Pools for our Short Term Rental. They worked well with our pool reno and we find…read moretheir work up to our guests standards.

Excellent Pool Service from Junior! Junior did a fantastic…read morejob taking care of my pool filters today! He was professional, thorough, and made sure everything was properly cleaned and taken care of. I really appreciate his hard work, attention to detail, and dedication to providing great service. It's always a pleasure working with someone who takes pride in what they do. Thank you, Junior, for the excellent service. Highly recommend!

Noticed my pump was leaking yesterday and Jay came out this morning to replace and repair my…read moresystem. He did an amazing quick job, 10/10 would recommend!

Great pool service. very honest and have gone beyond when needed…read more New website crossover has been bumpy, but that's life sometimes. Im truly shocked by some of these reviews!!! I have a happy pool, and I get weekly reports with photos and chemical readings. At a good price.

The pool tech always does a great job and the pictures are a great reminder that the pool was…read morecleaned that week.

Perfection!! Quick to respond to request for service. Called on Monday. Came out Tuesday for…read moreestimate,job completed by Thursday!! I needed tile cleaning which require pool draining. Kenny and Matt did an excellent job. Professional yet personable. Would hire this company again in heartbeat if I needed any work done. Thank you also to Chad and Jason for for quick responses for service.

Apparently ensuring appropriate water level for a pool is too much to ask. This company will…read moreperform a weekly substandard service, and will refuse to take ownership on the simplest of tasks. We have had a dirt pile in the corner of our pool for over 3 weeks now that has not been cleaned (I have photos with time/date stamps). Our pool level has been way too high for 6 weeks causing the pool to leak through the top and causing damage to our travertine and surrounding trees and plants. Checking the pool level and auto leveler is NOT a part of their service we have come to find out. Which in the opinions of 3 other companies, is routine maintenance. This is a shame as we loved working with Kenny when we first moved here a few years back. Once Kenny left, our services from this company have been on a down hill spiral. The pool equipment has had a leak for quite some time now which could have been easily identified by any pool technician that performs routine maintenance. This company is not recommended.

I called Eric as I had seen sone great reviews. Called him on Friday and he changed plans to cone…read moreround and not just look at my pool but also help teach me how to look after it. Eric is one of those great people not only did he come round and help my pool sparkle once again.. but he followed up when he didnt have to to make sure all was good. If you are having pool issues yiu cannot do better than give Four Seasons a call.

I called Eric for an estimate and he quoted $120/month plus chemicals on the phone. He said he…read morewanted to come look at the pool and when he finally came out, he immediately told me it would be $130. Then he stated it was $60 to "start the pool.' I mentioned we have had pool service and the last time he came out was 3-days ago. We talked about the service and schedule. A few hours later I called him and asked not to charge my credit card till I discussed the quote with my wife. He immediately stated, "I am going to pass on the opportunity as I don't think we're a good fit... $140 a month is probably appropriate for the pool." Not only did he raise the price twice the same day, he then basically told me since my wife and I were reviewing our discussion, that he didn't want to do the job. Horrible customer service. I thought I would get great service based on the reviews, I guess not so.