Super friendly staff! Everyone was extremely polite and really put my mind at ease…read more I was in/out under 1 hour. Would definitely recommend dropping in, if you have a medical fright.

Contrast for CT was power injected into the soft tissue of my son's contracted arm, not in the…read morevein. He had to be taken to Parkland burn unit in Dallas. The pain he endured and continues to endure is totally due to the lack of care he received in medical city las Colinas ER. There was no documentation of this event, along with no communication with me by any of his "healthcare providers". Psalm 101:7

Wife in for rehab and health issues and staff and doctors were excellent, helpful, and friendlyread more

DONT I mean DONT come to this hospital AVIOD at all cost don't waste your time or your insurance…read moreon this hospital location came in with a emergency and they sat me out side to wait for 4 hours and still didn't get seen I had to walk out and go to another er .

Great! I am happy to report Leslie has won employee if the month at Irving Health and Medical. She…read moreis kind and considerate to all our patients. Please e mail me with any concerns Kimberlydott@yahoo.com

My wife and I have been patients of Dr. Kenneth Dott for over 20 years, in this location and the…read morenow closed Belt Line Health and Medical in Irving. He's a very caring doctor with a great bedside manner, and he has a great staff including another doctor and two PAs. This business was an "urgent care center" before the genre was even known as that, and it's very good in that regard. This clinic will work with you in any way they can in terms of insurance or payment upon services rendered, although it is important to note that they do not handle worker's comp patients. The waiting room is clean and well lit, and exam rooms are plentiful. They don't keep really late hours like a CareNow or the like, but if you can visit when they're open, I think you'll like the experience.

I went in for an annual/physical. I hadn't been in to see a doc in over a decade and felt I needed…read moreto get squared away in that department . Front of the house team was nice as was the nurse in the initial questions phase. I ended up getting a flu shot too. The problem was that the exam seemed to me to be very lacking. Just a quick look in the ears, the eyes massage on the neck and that was about it. Sooo ok

I've never used Sanitas but my insurance plan changed this year. I was a little skeptical at first…read morebut since going, I have only had good experiences. Every time I go, I'm in and out in less than 40 minutes. I haven't experienced it being busy. They do a great job getting you back during your scheduled appt time. I had a 2:10 appt and was seen in about 15 minutes. I have waited long periods of time in other offices. I really appreciate that. The nurses are nice and my physician Dr Lin is also very professional and knowledgeable.

Dr. Khromachou is, wait for it, an honest and caring VA claims examiner who listens and shows…read moregenuine concern for veterans. I came to him in February 2026 for a claims exam and was blown away by his office manner. In the past, I have left exams thinking that it went surprisingly well only to find out later that it was all an act. See my previous review for this establishment for reference. Dr. Khromachou was friendly and relatable, putting me at ease with steady conversation and humor. It seemed too smooth. But then he got serious and took a surprisingly detailed amount of measurements of my areas of concern, asking relevant and informative questions. He seemed to be taking careful notes. and really listening to my story. I spent quite an amount of time in his office - and this was probably almost the most I have spent in an exam. I left not wanting to get my hopes up, but later I found out his exam came back favorable. When I obtained a copy through the VA, I was blown away by how detailed his exam was. He reported his findings honestly and put a good amount of time into his write-up. He even suggested increases on other conditions that he discovered during his exam. Dr. Khromachou - five stars! An honest doctor with the veterans' well-being in mind. He is a true diamond in the rough and it was a genuine pleasure to be seen by him. It is too bad that the office overall doesn't provide the same level of service, hence my rating.

Veteran health great experience the staff experienced and caring for giving you 100 percent careread more

My father was treated by Dr. A.J Nguyen several times, and unfortunately, our experience has been…read morevery disappointing. Despite having a history of high blood pressure and even a minor stroke noted in his records, the doctor did not take his condition seriously. Instead of addressing the underlying issues or referring him for proper care, the focus seemed to be more on promoting a membership program than on my father's health. My dad was sent home with more blood pressure medication but no real plan for managing his condition, which sadly resulted in him suffering a stroke shortly afterward. We trusted this doctor to provide attentive, thorough care, but that trust was misplaced. I hope this review encourages greater attention and responsibility toward patients who rely on proper medical guidance.

I had an appointment at 12:40 waited in the waiting area for 20 minutes just for front desk to tell…read moreme they didn't know what time they could see me because the rooms were filled. What is the point of an appointment if there's nothing not gonna be a room available. They have signs in the waiting area, saying if you wait more than 10 minutes to let them know, but there's no point of telling them anything if they are just gonna tell you, they don't know anything

I saw the doctor to get medical accommodations for school. The doctor couldn't do anything for me…read moreand told me I needed to see my specialist doctor. I was there less than 5 minutes and the doctor literally did nothing and I was billed $50. NOT happy at all.

From the owner: Don't just visit the doctor. Be seen. Innovista Medical Center is more than just a clinic. We see…read moreyou; we hear you; we support you. We strive to understand the whole you and will stay by your side every step of your wellness journey. At our Irving location, you will receive compassionate, quality primary care all in one place. Our providers focus on whole-person health--from routine check-ups to thoughtful management of chronic conditions. We provide comprehensive health care services that include on-site lab work, imaging, and vaccines, along with telemedicine for those times you need care but can't make it in person. Schedule your appointment online. All Blue Cross and Blue Shield of Texas plans accepted.

TLDR: This place was mediocre at best. After my recent visit seeing the PA after ER visit for drug…read more(they prescribed) induced Akathisia, they are the worst specifically the PA. However, I have never had any issues with wait times, the front desk or the nurse that draws blood. They would get 5 stars from me if I could separate them from my horrible experience with the PA. I will never go back.

Dr. Stephanie was super helpful and nice as well as all of the staff! I was recommended by my…read morecoworker and i will definitely be coming back here. Thank you for being so attentive!

Kelsey Cardinal is excellent! She is so skilled, knowledgeable and most of all gentle and…read moreconsiderate of all things! She is a 10/10 practitioner and would highly recommend her! Thank you Kelsey for going above and beyond! So felt your care and kindness during all my visits. Thank you!

Be careful of this place. Doctors and physician assistants will upsell you and multi-bill cpt…read morecodes and not make you aware of it. Last December, I made an appointment with UTSW Irving for my yearly well woman exam. I have a high deductible plan so I know better not to ask or bring up any symptoms not well woman and preventative related because it will be out of pocket for me and will be all applied to my deductible. During my visit, the physician assistant asked me about hormone therapy treatment and if I have any thoughts about it. She brought it up, not me. So I politely said I'm not ready yet and I need to research about it. She then cancels my pap-smear stating that since it was normal last year let's skip it this year and that she will do a pelvic exam instead. Well February came and I received a bill for a regular office visit that day. I was very confused at first and I thought it was incorrectly billed. Many calls and letters to their billing department and patients assistant department later, I was told that yes there were two cpt codes that day. I argued that is not right and that I never approved the regular office visit nor made aware of. I was repeatedly told that the billing department did it correctly. I messaged the PA directly to let her know that I was billed incorrectly. She didn't even bother to message me back and had her billing department callme back and was told that the same thing and that the bill was correct. I wrote letters to their patient assistance department only to be told that yes the bill was correct . On my last letter, I asked them to make this right and that shame on them for allowing this type of practices and that I am being billed for something that I didn't ask for and was simply answering the PA's question politely and didn't realize she snucked in another billable code. There was no informed consent nor she did not make me aware that she was billing another code. Be aware of large medical groups like UTSW. They expect their docs and medical staff to upsell you anything while making you think that they care. Preventive reimbursements are not enough that they have to multi bill other codes. They are all about revenues and all they care is what they can bill your insurance and/or you. It is sad that from now on I have to think twice if a doctor asks me how I am feeling or any changes in my health lately. They are fishing for something they can orders tests for and will bill your insurance and/or you without consent or making you aware that it's outside your appointment.

I had an appointment Thursday @ 9am Got a couple phone calls…read moreand texts to confirm the time. Got there 15 minutes early. So a few employees go in and no one acknowledged me. Waited until 9:10am and left. No one called me or anything.

I had an appointment and no one called me and then they rescheduled it and still didn't call me…read more very unprofessional.