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Your Clinic

2.9 (20 reviews)
Closed • 8:30 am - 5:00 pm

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UT Southwestern Medical Center - Las Colinas

UT Southwestern Medical Center - Las Colinas

3.0(6 reviews)
1.7 mi

Kelsey Cardinal is excellent! She is so skilled, knowledgeable and most of all gentle and…read moreconsiderate of all things! She is a 10/10 practitioner and would highly recommend her! Thank you Kelsey for going above and beyond! So felt your care and kindness during all my visits. Thank you!

Be careful of this place. Doctors and physician assistants will upsell you and multi-bill cpt…read morecodes and not make you aware of it. Last December, I made an appointment with UTSW Irving for my yearly well woman exam. I have a high deductible plan so I know better not to ask or bring up any symptoms not well woman and preventative related because it will be out of pocket for me and will be all applied to my deductible. During my visit, the physician assistant asked me about hormone therapy treatment and if I have any thoughts about it. She brought it up, not me. So I politely said I'm not ready yet and I need to research about it. She then cancels my pap-smear stating that since it was normal last year let's skip it this year and that she will do a pelvic exam instead. Well February came and I received a bill for a regular office visit that day. I was very confused at first and I thought it was incorrectly billed. Many calls and letters to their billing department and patients assistant department later, I was told that yes there were two cpt codes that day. I argued that is not right and that I never approved the regular office visit nor made aware of. I was repeatedly told that the billing department did it correctly. I messaged the PA directly to let her know that I was billed incorrectly. She didn't even bother to message me back and had her billing department callme back and was told that the same thing and that the bill was correct. I wrote letters to their patient assistance department only to be told that yes the bill was correct . On my last letter, I asked them to make this right and that shame on them for allowing this type of practices and that I am being billed for something that I didn't ask for and was simply answering the PA's question politely and didn't realize she snucked in another billable code. There was no informed consent nor she did not make me aware that she was billing another code. Be aware of large medical groups like UTSW. They expect their docs and medical staff to upsell you anything while making you think that they care. Preventive reimbursements are not enough that they have to multi bill other codes. They are all about revenues and all they care is what they can bill your insurance and/or you. It is sad that from now on I have to think twice if a doctor asks me how I am feeling or any changes in my health lately. They are fishing for something they can orders tests for and will bill your insurance and/or you without consent or making you aware that it's outside your appointment.

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UT Southwestern Medical Center - Las Colinas
UT Southwestern Medical Center - Las Colinas
UT Southwestern Medical Center - Las Colinas

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Your Clinic - medcenters - Updated May 2026

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