Dr Burney is a great knee surgeon. I'm scheduled for knee surgery on September 12.th. But I think…read moreI'm gonna do some physical therapy first so I'm gonna postpone my surgery but there's nobody else that I would choose over Dr Burney. The office staff is absolutely amazing and caring.

My husband injured his knee playing sports. Pain was at a 10. Upon the visit Dr Burney stated that…read morehe thought it was a simple flareup of severe arthritis. Husband was told to go ahead and continue walking on it as usual and He asked us to come back in 2 weeks to see if the agonizing shot he gave in the knee had done the trick. Every day was horrible and the anti-inflammatories did very little to help. So I asked if he could go ahead and get an MRI instead of waiting for that 2 week appointment. The office workers kept returning my phone calls to the wrong number. We finally got on the same track and his assistant scheduled an mediate MRI for my husband late on a Friday night. After not hearing anything all day Monday and having gone through the weekend in agony, I called and asked what the results were. I was told that Dr. Burney went on vacation and we would have to come in for an appointment when he got back in town in order to get the results another week away. We gave up and went to another doctor and it turned out that he had a torn meniscus, a possible fractured bone on the inside of the bone, and severe swelling of the marrow. 3 days later my husband had surgery by Dr Sutker of Plano sports medicine. Dr Burney's office still never even called us with the results of the MRI.

I had such an incredible experience at White Rock Family Health, and I just have to share…read more NP Angelina is absolutely amazing. She is so attentive, truly listens, and makes you feel like you matter the moment you walk in. All of my kids love her, and that says a lot... especially with teenagers who don't always open up easily. She has such a special way of making them feel comfortable and heard, which means everything to me as a mom. I honestly can't say enough good things about her. She is a truly special human, and we will not be going anywhere as long as she's there. I also want to mention Al, one of the nurses, he's been with the office for over 10 years, which really says something about the kind of place this is. He's always kind, welcoming, and consistent. It's people like Angelina and Al that make going to the doctor's office a genuinely positive experience. So grateful we found this place! And sorry it took me 10 years to create a review. But she is incredible I had to stop and leave one.

Customer for many years, bilingual, adults, children and seniors. Easy scheduling, friendly staff,…read moreeasy parking, convenient location.

Dr. Popa is excellent. I was diagnosed with hyperactive thyroid, Graves disease, and she has worked…read moreclosely with me, listening to my concerns, and has me headed in a positive direction. Not only does she take the time to explain things in an easy-to-understand way, but you can see that she really cares. One of the best experiences I've had with a doctor.

While Dr Popa is a good doctor, dealing with her office staff is a frustrating experience. I was…read morecontacted to make a check-up appointment and I asked to go ahead and get orders for my lab work to have that done ahead of time so we could review them at my appointment. You get very little face time in any medical office these days, and I wanted to maximize my time and actually discuss my lab results in person for once instead of in a hurried phone call at the end of the PA or nurse's day when she's hustling to get her calls for the day done. I left the request for lab orders on the voice mail for Dr Popa's nurse. When no one called me back after a week, I called again and I was told the lab orders were at the front desk for me to pick up. When I went to pick them up, there was nothing for me. After waiting 20 minutes the office admin hustled me into a back office and told me that it was office policy to only write lab orders at the time of an appointment. I was not allowed to speak with Dr Popa or her PA about my request. So now I have to wait three weeks until the appointment to get the lab orders. Then I've got to make two more appointments- one at Quest to get the labs run and another to review the results since I expect them to show some changes in my health. At some point I'm going to run out of meds before this is over and can get a new scrip written. Letting me get the lab work in advance would have avoided that situation. Update - looking for a new doctor now. I can only see or talk to the PA and she won't listen to me . She's made up her mind about why my thyroid levels are high and refuses to listen to my other symptoms and concerns.

Dr. Ng is the absolute best in the business. But before I talk about him, I want to mention a lady…read morethat works there named Annie. Annie is the most sweet and compassionate lady that I have ever met. She is extremely personable and makes you feel like you are family. This company is lucky to have such a sweet and caring employee! Thank you, Annie!! Now back to the doctor. Dr. Ng is a great man and doctor. I was very scared that I was going to have to get surgery for my bunion but he set up a plan that should correct my foot without going under the knife. He is a pleasure to talk to and he is very informative about everything that he does. He is highly talented and educated. I highly recommend this business. Rating: A+

I highly recommend Dr Ng to anyone that is experiencing foot problems. I have put off going to a…read morePodiatrist for years for fear that they would want to do surgery. He took his time with my office visit and formulated a plan to get my feet back into shape and he didn't suggest any surgery. Thank you Dr Ng, I'm looking forward to two happy feet again!!!

Comienzo a traer a mi adolescente aquí a sus chequeos, he tenido una bonita experiencia, las…read morerecepcionistas son rápidas, amables, y dispuestas ayudarte. Me dieron una cita el mismo día. La doctora es amable. Y en general todo el personal es amable. Con gusto regresaré siempre aquí. Y hablan español e inglés. Súper importante.

So far so good. Been going through a lifestyle change and got to sit with Dr Maya and go over a few…read morethings to get me back on track. Front staff, docs and assistants are all pleasant and have been handling clients very professionally. If there's an answer to a question they don't know, they'll ask the doctor and get the answers either right then or call back and give it. Everyone is busy, especially the medical staff during these times. Have a bit of patience, and they'll take care of you. Make sure you ask the right questions. These are doctors, not mind readers. Thanks Dr Maya and staff. For taking care of me, my family and coworkers.

Be sure to check for reviews located under the Dallas office at Baylor's Wadley Tower on Gaston…read more The physicians and staff are amazing and care about each and every patient. I delivered two babies with WHA along for every step of the way. My favorite Physicians are Dr, Rachel Kurian and Dr. Charles Brodsky. Both are experienced and top notch.

Scheduling was easy and fast. Dr. Platt was amazing and professional. Calmed some of my fears and…read moremade me comfortable throughout the appt

I finally found a doctor that cares. My doctor here is Dr. Jennifer Aldrich. She is amazing,…read moreeverything that I ever bring up she addresses immediately. She is willing to run necessary tests or anything that you ask her to run. She will look into whether your insurance will cover it, etc and code it as necessary. Her office keeps you notified for when you are due for an appointment, etc. I am 23yrs old and have had the same problems my entire life and it was not until I visited Dr Aldrich that she ran diagnostics and actually found what was wrong with me. I love her and will not be changing doctors any time soon. They open early, you can get an appointment at 7:30am and they even have some Saturday hours. They are a small practice and they definitely put their patients first.

Dr. Merkin is great, He took care of my family for years. If my mom is sick, I can call him…read moreanytime. He is always available to help.

Oh Gosh. Where to start ? I will simply offer the "highlights" of our visit. Although grateful to…read moreget in to see this doctor on the same day we called, we later learned that because he had NO patients scheduled for the afternoon, he had accepted two new patients. We arrived 30 minutes prior to our 2pm appointment in order to complete paperwork, which we did. At 2pm a man wearing dirty bluejeans, a Cancun T-shirt and a stethoscope around his neck, opened the door to the waiting area and asked us to step in. Our patient was weighed and eventually, his blood pressure and blood oxygen level was taken by this man. He sat with us in the exam room and began to talk and talk and talk about random things. ie: he reads the news to find the "good" news; a terrorist attack can't be stopped; the economy is going to be negatively affected when Amazon and Fed-Ex start transporting goods electronically driven trucks...yada yada yada. As I sat there, I glanced at the countertop beside me where sat a jar of "sterile" gauze pads with no lid. Then I noticed a pillow on the exam table and interrupted him to ask if they had paper pillowcases for it. He said yes, if needed, they would put one on and said I have them right here...indicating down on the floor on the other side of the exam table. Finally, I asked "what is your name?". He spoke his first name, but offered no credentials. He did say that he sits with patients and entertains them until the Doctor is ready to see them. All this is not the worst. The worst is that this man smelled bad ! Not the kind of smell you might have if you'd had to step outside in the heat to get something out of the car, but the smell that's present from no bath for 3 or 4 days. Oh and his hair was greasy dirty and he kept running his fingers through it. From the exam room next to ours, I could hear the Doctor and other new patient talking to one another, because the door was wide open. What kind of confidentiality is that and why did I just sign all those Hippa papers ?? Worse, I heard no exchange of medical dialog such as what's wrong and here's what I can do to help you. No ! What I heard was the Doctor talking about the political condition of our country and the patient talking about a dog that thought he was human. When it was one hour past our appointment time with no word from the doctor, my patience ran out and the alarm bells were ringing loudly in my mind, I told our patient that we were leaving. The man was nowhere in sight, neither was the receptionist, and we walked past the open door of the room with the Doctor and other new patient. No one said a word and no one called me. I immediately called our insurance company to let them know of our experience with this doctor that was on their approved physicians list. They were glad I called them.