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    Berlando Richard A MD

    5.0 (2 reviews)

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    12 years ago

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    12 years ago

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    Ingrid Arnold, DO

    Ingrid Arnold, DO

    3.4(7 reviews)
    2.1 mi

    Dr. Arnold is the doctor who delivered my 3 children and also 3 out of 5 of my grand kids.... and…read morehas been my doctor for the past 29 years. I have always been comfortable with Dr. Arnold. She is a wonderful doctor full of knowledge .She's a great listener. Everything is exceptionally clean . I can call Dr Arnold anytime day or night and she calls me back promptly! She will always take you as a walk in if you do not have a scheduled appointment. Dr Arnold Is more like family to us than just our Doctor! I cant say enough about this special lady. Sherry Davis and Family

    Since Dr. Arnold left the practice went down. Dr. Nguyen does not honor any insurances that she…read moretook, her staff is always but the new doctor is too slow and doesn't listen to her patients like Dr. Arnold did. She's a good doctor but could use some bedside manners. You have to miss an entire day of work just for a sick appointment. Dr. Arnold,no never! Dr. Arnold cannot be replaced! I wish we would have had at least a 30-60 day notice before she left. Dr. Nguyen is not a good fit for Dr. Arnold patients! My family members and other elderly patients that were patients for years had to find another PCP instantly! Speaking for everyone... wish Dr. Arnold the best but I wish she had more time to find a better fit and train the new provider! If Dr. Nguyen will accept you as a new patient then go by all means but be prepared to wait all day. Again... she's a very good doctor. Just not a good fit

    Vijaya Nama, MD

    Vijaya Nama, MD

    1.0(2 reviews)
    2.3 mi

    ATTN: Dr. Nama Subject: Serious Concern Regarding Withheld…read morePrescription Dear Dr. Nama, I'm writing to express my deep frustration and serious concern regarding the handling of my recent prescription refill by your staff. What I experienced this week was not only negligent, but unethical -- and it put my health at risk. It is absolutely unacceptable. On Tuesday, 5/5 Morning, I called your office to schedule an appointment and explained that I was aware of the 3-month policy for prescription renewals and even scheduled the appointment for next week to show good faith that I was going to the appointment for the refills going forward. I also clearly stated I was down to my last two pills and urgently needed a refill to hold me over until my upcoming appointment. I was told the request would be passed along to you for same-day approval as you're the only one that can approve it. On Tuesday, 5/5 Afternoon, I followed up and was told the prescription would get approved by the end of the day by YOU as you're the only one that can approve it. On Wednesday, 5/7, I drove through heavy traffic and waited in line at the pharmacy, only to find out that nothing had been sent. I called the office again and was told again that it had now been sent. I was spoken to condescendingly when I simply tried to confirm that it was, in fact, submitted this time around. On Thursday, 5/8, I returned to the pharmacy again -- and again, nothing was there. At this point I had run out of medication completely. I called your office once more, and the experience was even worse. One staff member (I believe her name was Mariana) was initially going to send it over right away she said, but once she realized I was upset -- understandably so -- she became dismissive, took back the help she had initially offered, and told me I'd have to wait for your approval after all. She then hung up on me and refused to let me speak with a higher-up. I called back, hoping to reach someone who could actually assist me, I called again -- this time through the scheduling line -- and finally reached someone who, despite also being very snappy, submitted the prescription for me right away and within five minutes, it was available at the pharmacy. That shows me this could have been done from the start, but was intentionally delayed on purpose by your staff!!!!!!!!!!! This experience was unacceptable. I was lied to, treated disrespectfully, and given the runaround for multiple days -- all while being out of life-dependent medication!!!! Your staff withheld my prescription out of pettiness, and it is unethical and very dangerous! They are not only unprofessional and unaccountable, but they clearly lack the training or compassion required to handle people's health with the seriousness it deserves!!!!! Dr. Nama, this is negligence. If anything had happened to me due to being without medication, the consequences could have been serious for all involved. I'm demanding that you look into this issue thoroughly. Your patients deserve a staff that is competent, professional, and most importantly, trustworthy when it comes to their health! Sincerely, Magda Rodriguez

    Does not deserve one start the front receptionist lady SHE is so rude no patient needs to go to…read morethis place this place is so rude Also Not professional

    Berlando Richard A MD - familydr - Updated May 2026

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