I contacted Jeff the owner about a question related to a possible employee issue and unfortunately…read moremy efforts were not responded to so I have downgraded my original 5 star reviews to reflect the lack of a basic polite follow up response to my inquiry and efforts. I can no longer recommend this Midas Franchise.We have taken our business to Mike at Quality mufflers of Wasilla with great results! There is no reason for an owner to not politely respond to an inquiry regarding a public and well documented statement that "MIDAS DESTROYED MY TRUCK" and then said person was compensated with a hoodie? That doesn't add up and deserves clarification and follow up in my humble opinion. My reach out was disrespectfully ignored to date! So very disappointing and no longer recommending this MIDAS Franchise going forward, I've tried... I advise go elsewhere!!!

HORRIBLE! I had a leaking tire. They told me it would be almost $800 for two new tires. I…read morebrought it to the local tire shop and the had me fixed in 10 minutes for $25. This shop is everything that is wrong with mechanics. They suck!

Corks is hands down the best in the Valley for all things tire related. Great service, we get…read moreexactly what we requested every time we get a new set of tires. Gotten about 10 sets, studded and non studded, for all the vehicles over the years. Very great value, and SUPER FRIENDLY, thank you! 100% recommend. Also, they have a pool table. With all the balls. Plus a very cushy leather couch and chair set with a big screen TV in the waiting area. A big screen that you can use the remote your own self with! And a stack of paper based reading materials for the analog types. But wait, there's more. Free k-cup coffee too. That's what I'm talking about. Best. Tire. Place. Around.

Great communicators, prices & knowledgeable. Thank you for your service & SUPPORT your Locals!read more

Brought in my Audi for alignment they did cel scan which I already knew what for charged extra $229…read morewhen no one gave them permission or told them to do it if I was in town to pick it up myself best believe I would pay them for it if I don't get refunded for it there gana loose lots of business called twice no answer. This is shady!

February 2024. My wife needed a block heater installed on her 2019 Subaru Forester. Aside from…read morecoordinating family carpooling into Anchorage Continental Subaru, we decided to try the valley since we live here. Wasilla's garages were overpriced with one garage billing $1,500 for a simple block heater install. Meanwhile Palmer's garages were similarly overpriced average $550 up to $750. It seemed to good to be true when we phoned Edmund's Import Auto. They quoted to us THREE TIMES $350 down to $338 over the phone. Finally my wife signed off with her e-signature at their front counter's computer for $338. He stated they would have it done next day at $338, so we committed to them. Bold faced liars! Next business day Edmund's Tracy said "Sorry, there was a mix-up, actually the cord doesn't fit the exhaust so we had to fast-lap another block heater!" "New price is now closer to $500!" My immediate thought to myself: "WTF!!" I told Tracy both she and her coworker stated $338. No if's, no and's, nor but's. Told Tracy my wife signed off for $338. Tracy denied this to me over the phone. Tracy literally LIED to us! Disgraceful. At that point it had deteriorated to a "He said! She said!" situation. If you value the integrity of your word, then do not go to Edmund's Import Auto because they don't value their word to you! Summary: DO NOT BRING YOUR VEHICLE to Edmund's Import Auto of Palmer Alaska if you expect quality customer service! They will lie to your face and rob you blind!

My truck was towed in on a Friday after talking with a man named Nick who sent what seemed to be a…read morefair estimate at the time. Nick later told me that I didn't need an alternator replaced but instead a new battery. He then sent a new estimate which was even more than the previous one. I felt like I was being taken advantage of and told him not to do any further work. I then asked what I owed at that time. He said that they changed out the battery and it was $400. They charged me $400 to swap my car battery...that to me is outrageous !!!!

I brought my van up from the lower 48, then a ticking started in my motor. They allowed me to drop…read moreit off and diagnosed it that day. Because everybody is so backed up on scheduling for services, I had to leave my van while I was in the lower 48 to get it fixed, but I was able to communicate via text or phone call with Zach and the process was fairly seamless. They fixed the issue, diagnosed another one, and was able to fix that in the same timeframe. Overall, would recommend! Love the after hours pick up option, too.

Lady who answers the phone has always been nice. I haven't had mechanical work done but tire…read morechangeovers and tire mounting numerous times. They have always done a good job at reasonable prices. The slightly raised their prices over their standard prices for a large tire change after I had already dropped off my rig. I thought that was odd but it wasn't much and I needed them changed.

I took my 97 F350 pick up to Rogers Garage because it was running rough, I checked the truck before…read moreI brought it in with a diagnostic code reader and had no codes showing so I couldn't understand the misfire. The mechanic also did diagnostic and found no codes. They did compression test and found 2 broken plugs, replaced plugs and truck ran better. When I picked it up they Charged me $345.00. I got less than a mile away and check engine light came on. I called them and they said to bring it back so I did. It then showed EGR code which Is the exhaust gas recirculating valve. It is controlled by vacuum lines and an electrical signal. They told me that it was a coincidence and the only thing they could do was to replace exhaust manifolds and associated parts for $2400. I was very unhappy and wanted them to show me what they had done. Roger came out smelling of alcohol and belligerent. He told me that I would have to go get $345 more in cash before he would release my truck, because I messed with him and he was going to mess with me. I called the troopers and asked them to meet me there, because I was worried it would get ugly with him. He then said they would refund the money to my card. Long story to say that I wouldn't recommend this place.

These guys are fast, fair, and friendly. They've fixed my ignition column, struts, and some minor…read morebody damage over the past few years, and I've never had any surprise charges or shabby work. On top of all that, they put out a vibe of being a small, happy, motor-oil stained family, complete with a lovely dog (named Halle Berry) that spends her days napping in the front office. They're my first recommendation every time.

Their service sucked. The girl in front lied to me. They didn't even look at or fix the things I…read moretold her about, the list I left them was completely ignored and they did nothing with the parts I brought them. Had the nerve to want to charge me if I didn't pick up truck same day and left a hose completely not connected to air filter. Would never recommend them especially to someone on a limited income!! If you're single, old, widowed, divorced, do not go to them cause that is who they are going after.