I can't remember his name but he and his wife were so wonderful- beyond normal customer service…read more They did an excellent job on replacing my windshield. If you're looking for a local auto glass repair- definitely check out them.

I contacted Jeff the owner about a question related to a possible employee issue and unfortunately…read moremy efforts were not responded to so I have downgraded my original 5 star reviews to reflect the lack of a basic polite follow up response to my inquiry and efforts. I can no longer recommend this Midas Franchise.We have taken our business to Mike at Quality mufflers of Wasilla with great results! There is no reason for an owner to not politely respond to an inquiry regarding a public and well documented statement that "MIDAS DESTROYED MY TRUCK" and then said person was compensated with a hoodie? That doesn't add up and deserves clarification and follow up in my humble opinion. My reach out was disrespectfully ignored to date! So very disappointing and no longer recommending this MIDAS Franchise going forward, I've tried... I advise go elsewhere!!!

HORRIBLE! I had a leaking tire. They told me it would be almost $800 for two new tires. I…read morebrought it to the local tire shop and the had me fixed in 10 minutes for $25. This shop is everything that is wrong with mechanics. They suck!

My truck was towed in on a Friday after talking with a man named Nick who sent what seemed to be a…read morefair estimate at the time. Nick later told me that I didn't need an alternator replaced but instead a new battery. He then sent a new estimate which was even more than the previous one. I felt like I was being taken advantage of and told him not to do any further work. I then asked what I owed at that time. He said that they changed out the battery and it was $400. They charged me $400 to swap my car battery...that to me is outrageous !!!!

I had an electrical issue with my vehicle so I bought it to them, they diagnosed it and said it was…read morethe battery and tune up.after paying $300 2 months later the issue came back.. I went back, because I was under the impression they would gurantee their work, since its the same issue they said they repaired. My main complaint was, instead of trying to see what the problem may have been. Or to see maybe its something they may had missed. The gentleman started to quote me 100 dollars an hour for all the issues, to a total of 300. So after failing to identify my issue that my car was in the first place. I basically paying for them to troubleshoot my car..i could understand labor or parts...but additional inspection when you failed the first time. If this is normal than ill be wrong, but I'm just speaking my experience.

The owner pays himself 335k a year and spends his days shopping and making up errands. He…read morepersonally damaged customers wheels and dropped another customers brand new truck off a lift. Didn't admit it to either customer. Tried to blame the damage of the wheels on the tire man who was off. Tried to blame the dropped vehicle on his 17 year old son. Sent them back to Louisiana or Mississippi where their mechanics found the damage. And he lied to every present. Turns out being former usmc doesn't require integrity or honesty. I can't stand 2 faced liars.

From reception to the tech everyone was so kind and professional. I am visiting from out of state…read moreand taking care of family needs and they were able to fit me in on short notice, I am very thankful for the care and service given. Highly recommend Thanks again

Brought in my Audi for alignment they did cel scan which I already knew what for charged extra $229…read morewhen no one gave them permission or told them to do it if I was in town to pick it up myself best believe I would pay them for it if I don't get refunded for it there gana loose lots of business called twice no answer. This is shady!

February 2024. My wife needed a block heater installed on her 2019 Subaru Forester. Aside from…read morecoordinating family carpooling into Anchorage Continental Subaru, we decided to try the valley since we live here. Wasilla's garages were overpriced with one garage billing $1,500 for a simple block heater install. Meanwhile Palmer's garages were similarly overpriced average $550 up to $750. It seemed to good to be true when we phoned Edmund's Import Auto. They quoted to us THREE TIMES $350 down to $338 over the phone. Finally my wife signed off with her e-signature at their front counter's computer for $338. He stated they would have it done next day at $338, so we committed to them. Bold faced liars! Next business day Edmund's Tracy said "Sorry, there was a mix-up, actually the cord doesn't fit the exhaust so we had to fast-lap another block heater!" "New price is now closer to $500!" My immediate thought to myself: "WTF!!" I told Tracy both she and her coworker stated $338. No if's, no and's, nor but's. Told Tracy my wife signed off for $338. Tracy denied this to me over the phone. Tracy literally LIED to us! Disgraceful. At that point it had deteriorated to a "He said! She said!" situation. If you value the integrity of your word, then do not go to Edmund's Import Auto because they don't value their word to you! Summary: DO NOT BRING YOUR VEHICLE to Edmund's Import Auto of Palmer Alaska if you expect quality customer service! They will lie to your face and rob you blind!

Good old fashioned customer care and always quality work at a fair price. Have used this business…read moreseveral times and have never been disappointed.

Needed a bit of transmission work done while in town. They worked me into their schedule and did…read moreall they could to keep me rolling. Nice shop friendly employees.

If you are looking for looking for a reliable and honest mechanic shop, look no further than Brad…read more He is your one stop shop! I went to another shop 2 months ago and they lied to me. I started doing some research and I came across this company and it was the best decision ever. They do not take walk ins, so you need to call or email them first. They will send you a document for you to fill out. You answer questions about your car and what you are planning to do. They go over the request and Brad lets you know when to bring the car in for service. Once they go over the car, you will get a quote via text or email. In addition, once you approve it, they can send you the invoice so you can pay it from your computer. Once it is done, they will send you a report with before and after pictures. It is just GREAT!!! When you pick up the car, Brad will go over the parts and will show you the old parts that were removed. It is just a very good business model. The cost, it is fair market value and you are helping a local business owner. I can say that my car runs 200% better than ever before.

We have known Margaret and Brad for sometime. There are just some people whom you like from the…read moresecond you meet them. Margaret and Brad are those kind of people. Our car broke down last weekend and we had it towed to Margaret and Brad's shop. They had the car back to us very quickly and did not charge us an exorbitant amount to fix it. Thank you Margaret and Brad!! We wish you continued success with your business. Trish and Eric