Excellent service. Quick and professional for great price. Was able to run hardline internet cable…read morethrough the wall when other companies said it was too difficult. I'll come back to these guys for any security or internet needs.

In our transition to a new security system and provider, the provider's installers refused to…read morereplace several of our existing cameras, because they were "not allowed" to work so high. Posted the project on Yelp, and had several responses. None but MaxTech actually came to visit and do a site survey so they fully understood what needed to be done. MaxTech was not the least expensive, but the only truly responsive and responsible quote. And, having Max here on that visit gave me total confidence that MaxTech would deliver on their promise. And MaxTech *did* deliver, on the day they promised, and for the price quoted: four cameras, running Cat-5e in place of previous powered coax, integrated into our new Vivint-based system.

The True Protection alarm system gives me a sense of safety and security in my home.  The alarm…read moresystem is just as safe as the burglar bars that were on my windows and doors before the new windows were installed which on the same day the alarm was installed. Alonse G installed my alarm system and I was really pleased.  He is indeed a professional subject matter expert.  Ask for him. I will add that the entire experience was rough on the sales side and the customer service side but, I am happy with the the end result.  On customer service I hope that Chris mailed the signs--I'm still waiting--it's been 10 days. Four stars for alarm system and installer!

We had Jake as our technician and appreciated the work he did with installing our entire security…read morepackage. He was respectful of our time and had to get the work done in two trips but he gave it special attention and care as he likely would have for his own home.

good service and fair price. Fast and helpful in helping me choose equipment for thermostat,…read moredoorbell and 2 outside cameras

They were great! They respond quickly to inquiries and the person that came out was friendly and…read moreprofessional.

If I could give zero stars, I would -- one star is way too high for them…read more They sent untrained sales representatives to my home who promised a "30-day free cancellation" offer to encourage me to sign up -- only to later find out that this was completely false. When I tried to cancel within 30 days, their customer service informed me that the actual cancellation period was only 3 days, and that I would need to pay $1,800 just to terminate the service not including the equipment fees. The sales representatives who came to my home in Waller were Daniel Hernandez and Jonathan Guzman, both of whom straight up lied to me just to make a commission. DO NOT sign up with these liars, you will regret it. Their manager, Angel, clearly doesn't care because this seems to be how they all operate -- lying to people to get sign-ups and money. It's disgusting business practice, and they should be ashamed of how they treat customers.

I am very pleased with the Vivint alarm system. Service technicians were very polite and helpful…read more System is working perfectly. I would highly recommend Vivint.

I reached out to Nick at High-Def Surveillance LLC for a quote on security cameras and alarm…read moremonitoring at our new home. We appreciated his honesty in proposing what we needed rather than trying to upsell us on things that might be overkill for our situation. His quote was fair, he was a pleasure to work with, and he accommodated our schedule. The installation is neat and professional looking, and we have access to our systems both at home and remotely via our smartphones. I highly recommend giving Nick the opportunity to earn your business!

Brett's earlier review matches my experience pretty much exactly…read more These guys are extremely professional and knowledgeable about real and perceived threats. They listened carefully to my concern areas, and came up with a combination camera & security system that addressed them. They also installed a home theater system in our family room. My comments are identical for all three pieces of work. Similar to Wesley's comment below, at NO point was there any attempt to up sell or push for additional equipment or services that I did not need, on the contrary, they very respectfully pointed out concerns or ideas that were "overkill" and actually reduced scope in some areas. Install was extremely professional, with an extreme attention to detail. The quality of the finished product and the extreme care to a "clean" installation (hidden wires, etc.) was exceptional. They made sure that I understood operation of all equipment and that all my questions were addressed. And equally (perhaps more) importantly, post install consultation, additional service, repairs to equipment damaged by other contractors (Harvey rebuild), and help with changes in Internet Service has been extraordinary. Their prices are more than fair, for equipment and for install labor, and their monitoring prices are generally better that the big names. We have had a few alarm events (thankfully all false) and their response time beats experience I have had with two other big name providers. Lastly, I should point out that the above relates to our principal residence. In addition to this, they also provided camera monitoring equipment and security system monitoring services for the house we had to rent while ours was being rebuilt post-Harvey. I mention this only to show that they have done a fairly significant amount of work with me over the past year or so. I would highly recommend them for any of the services they provide.

Awful service and faulty product. Used their service and they installed wrong product and then…read morerefused to fix the issue

I personally believe there should be NEGATIVE Star rating for people to click on. Worst company to…read morework with. Scamming people out of their money by not providing the service we paid for. Company offered 5 years light/equipment warranty. Ishaque installed color changing lights on our house (exterior) one of the light malfunctioned and was not connecting to the WIFI network. He asked to buy WIFI extenders and he will come with the replacement led light. we bought 2 WIFI extenders and installed them ourselves and since August 2024 we have been trying to get him to come back and replace the malfunctioned light. we have reached out to him viz phone, text, email and Facebook messaging but all he does is buy more time by giving excuses after excuses. STAY AWAY FROM TECH PLANET LED and Mr. Ishaque. They will take your hard earn money and will completely ignore you if there is a problem. I have requested him to refund us $400 out of the $1600 that we paid so I can get the light replaced and the app set up for the LED lights by another professional and have not heard anything back from him. company name: TECH PLANET LED (TP LED) company phone #: 832-656-0030 lights installed Aug 4th 2024.......still no resolution Feb 17th 2025.

Being super busy after moving into the new house…read more Brett is very professional and immediately responded to my email and followed by phone calls - the most cost effictive suggesiton was proposed by him. A 3 years package was offered and we made a quick deal. A technician was despatched to our house 2nd day in the morning and installation was done in just about one hour. Then a demonstration and detailed explanation on downloading related Apps into mobile and usage of the system was given after that. A few days later, we found the alarm was triggered a few times while nothing occurred in the late evening after syestem being set to home stay mode. We called True Petotection and the next day the same technician came over for a through test and checking. Some old sensor was found malfunction and he replaced all for us right away. A follow up phone call was made to us the day after with apology of inconvenience caused and everything was perfect after that. Nice peoples and great job. Yet chosing service provider from Yelp becomes a habit for me now even I am quite new to this App. Fantastic!

No company follow up after installation (problem with cameras and ordered different panels and it…read morehas been 3 months and no response or returned calls). No instructions left on how to operate system or who to contact.

Fast service and honest people. Set prices. Everything is done within 30 minutes. Unjammed the…read moredoor, change the lock, clean the area. Good jobs guys. Thank you so much.

I recently used B&M Security and Locksmith Company at my house and I couldn't be happier with the…read moreservice! Ben was absolutely fantastic professional, prompt, and extremely knowledgeable. He took the time to explain everything to me and my husband and made sure we felt comfortable with the results. It's clear that B&M Security prioritizes customer satisfaction and quality work. If you're looking for a trustworthy locksmith in Houston, I highly recommend B&M Security and Locksmith. Ask for Ben--he does an amazing job! Five-star service all the way!