I have been having 24 hour urine samples tested by Litholink for some 15 years. My experience with…read morethem has been hit or miss, mostly miss. TWICE, they have mixed up my samples and sent me and my physician results that were clearly not mine. How do I know? Firstly, a patient has to provide the volume on the submission paperwork. The volume on the report was no where close to what I indicated on the form. Secondly, most of the reported urine parameters were grossly different from any of my previous results. Upon retesting, the results were then in line with my previous results. Poor quality control and sloppy lab work. IMPORTANTLY, the company would not discuss this matter with either me or my physician. But they charged for the analysis anyway. These 24 hour urine tests and associated blood draws are inconvenient at best. What a waste of time resources. I'm done with them.

If I could give zero stars - I would…read more First - they won't send a 2nd kit if the first is still open. Fine, but I went to a different doctor so how to handle? Don't go to the website - apparently that is run by LabCorp and Litholink can't do anything about their content - where there should be an alert that tells you that a 2nd kit will not be sent until the first one is received. Don't talk to them on the phone to ask if you can pick up the 2nd kit; they will tell you on the phone you can - but then when you go to a LabCorp to pick it up - they won't give you anything and tell you it is not possible. This should have been pretty straightforward - instead, it is the most painful part of the process...aside from the kidney stones themselves. What a terrible place...

Friendly staff and fast result! I did a PCR test for travel as well as a free blood test. Close to…read moreO'Hare, convenient location for traveling testings.

Came here for a PCR test before Christmas, I still haven't received any results via email. Two…read moreweeks later with no results, good thing I wasn't going anywhere that I needed to have them. The staff seemed very friendly but if you don't receive the results, what is the point of taking the test?

Wow. Let's start from the beginning, I was feeling terrible all week, went to Northwestern urgent…read morecare in the city on Friday, told them my issues and they sent me home with ear drops. Symptoms worsened, faced swelled even worse and swallowing/talking were bringing me to tears and I could barely open my mouth so I went to Physicians Care on Saturday. The receptionist was so kind, as well as the RN, then I got to meet Dr Augier. Saying she was so caring and patient doesn't even begin to explain it. She said "I could send you off with an antibiotic and steroid but I wouldn't sleep tonight because I'd be worried about you". She sent me to the ER- turns out I have an abscess that was blocking part of my throat and needed a procedure done immediately. I woke up today feeling almost 100% bc she didn't brush me off like the previous place did. If I could make her my primary physician, I would!

As a walk in, I was forced to make an appointment and it was still over 60 minutes wait. They…read moreseemed to be having a great time in the treatment area with all the talking and laughing. Just needed drug screen, I didn't need to see the provider. The intake person was bothered when I would ask if my appointment would be soon. Never again.

I drove my partner to the emergency room from work because they were experiencing excruciating…read morestabbing pain from their left side all the way around to their back. So much so they were crying, pacing and heavy breathing. When we got to emergency I went in and got a wheelchair to help them get inside easier, once we got signed in they asked if they could walk to get the chair back. Yes, but very painfully. They did not seem to care, the nurse that took their vitals did not even tell us the numbers from the vitals, they asked for a urine sample and did not tell us the results of that either. We were told to sit and wait, after about an hour of seeing other people coming in and getting immediate care or at least an ice pack or medicine to hold them over I asked the care team for pain meds or an ice pack for my partner. They were in so much pain the entire time there, could not sit down or stand up without tears in their eyes. One team member asked if I needed anything from the hospital I responded "pain meds or anything to help, mg partner is in a lot of pain" she pointed me to the nurse that pretty much as soon as I walked in the door told me there is "nothing" he can do and that they have 60+ patients in. I can literally see the ice packs and medication right there that they "can't" give me even though multiple people in the waiting room received meds and ice packs. They didn't even tell us that many people were in when we checked in, no one asked them how much pain they were in either. Complete lack of empathy, no communication, you're better off self medicating at home. This place is a joke.

I have taken myself my family to Medical Center for 45 years through the has changed…read moreadministrative ownership a few times and it is now an awful place to go. In fact I am so fearful at this point in my life that my life is going to end sooner due of communication that's offered to I now which are 10 all be in private practice because the hospital will not allow them to interchange information. This is deadly deadly deadly for I may have to switch all of my doctors and go to Northwest community which is now endeavor. It's too bad when their brothers were a part of the hospital it was a well run well now if you want to end your life sooner this is where you wanna go. God help us all.

Im having the craziest week of all…read more For starters I usually get great care here. Today I came in because of chest pains that felt like a squeezing of my heart & electrical pulses. Upon entering a Fort Knox the Receptionist seemed annoyed when asking for my ID I handed my ID and Insurance card goes in the back comes back and tells me it's going to be an hour and hands me back my ID and Insurance card. I expressed I'll wait what's the worst that can happen If I Fall out on the floor, She gave me the unpleasant look and took my ID and insurance card back. For the record there are 4 cars in the parking lot including mine and no one else there. Which made me feel they did not want to take care of me. Within less than 10 min they had me back on an EKG The doctor was super nice, caring and answered all my questions and cleared me to go to ER for further testing having me call for my son to drive me to Alexian Brothers Emergency room In Elk Grove village. Thankfully after ER visit I am alive to finish this review. Thank God Thank you for reading my review

Horrible take ur self somewhere else! The wait is super…read morelong... I understand if they have patients but when they don't have anyone in the lobby how do have to wait for 45 minutes... But when the girls in the front talking for 30 minutes about house hunting with the people in the back I understand that's why they don't have time for the patients. Horrible

I unfortunately frequent this hospital, but It's earned title as a "Center of Excellence" is…read moreaccurate in my book. My only negative comment is the ER Waiting room. The wait time is ridiculous. That being said, in the case of a true, life-threatening emergency, they are on top of their game and take immediate action. I'm lucky to have Alexian Brothers as my closest hospital.

Profit-driven, uncaring, incompetent, losing good doctors, dirty, with an emergency room only…read moreslightly better than Auschwitz's showers. From discussions with many people the only saving grace of this entire facility is cardiology. Came close to death when I got sepsis there and wasn't placed on antibiotics.

Overall poor communication from staff, and Dr. Shiping Bao failed to do tissue studies for asbestos…read moreexposure. It was stressed to him that we wanted this testing specifically as my husband was a lifetime automotive mechanic.

The scientific portion of their service is adequate, however, the financial representation is…read moremisleading. I was told, repeatedly, the fee would be reimbursed under the FEMA Covid disaster program. That turned out to be untrue. Had I known that in advance, I probably would have made alternative arrangements. Instead, I'm now out $6200 with no chance of recovering those funds. Steer clear of this greed driven business.