1. Alverno Laboratories

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    Elk Grove, IL

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    Alverno Laboratories

    3.0 (3 reviews)
    Closed • 7:00 am - 6:00 pm

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    5 months ago

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    8 months ago

    Late start, with senior patients on fasting. They could open earlier just like other laboratory facility.

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    11 months ago

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    Labcorp

    Labcorp

    1.0(6 reviews)
    2.4 mi

    I have been having 24 hour urine samples tested by Litholink for some 15 years. My experience with…read morethem has been hit or miss, mostly miss. TWICE, they have mixed up my samples and sent me and my physician results that were clearly not mine. How do I know? Firstly, a patient has to provide the volume on the submission paperwork. The volume on the report was no where close to what I indicated on the form. Secondly, most of the reported urine parameters were grossly different from any of my previous results. Upon retesting, the results were then in line with my previous results. Poor quality control and sloppy lab work. IMPORTANTLY, the company would not discuss this matter with either me or my physician. But they charged for the analysis anyway. These 24 hour urine tests and associated blood draws are inconvenient at best. What a waste of time resources. I'm done with them.

    If I could give zero stars - I would…read more First - they won't send a 2nd kit if the first is still open. Fine, but I went to a different doctor so how to handle? Don't go to the website - apparently that is run by LabCorp and Litholink can't do anything about their content - where there should be an alert that tells you that a 2nd kit will not be sent until the first one is received. Don't talk to them on the phone to ask if you can pick up the 2nd kit; they will tell you on the phone you can - but then when you go to a LabCorp to pick it up - they won't give you anything and tell you it is not possible. This should have been pretty straightforward - instead, it is the most painful part of the process...aside from the kidney stones themselves. What a terrible place...

    Physicians Immediate Care

    Physicians Immediate Care

    2.3(20 reviews)
    3.8 mi
    Walk-ins welcome
    Certified professionals

    I came here for a workplace screening, and unfortunately my experience at the front desk was very…read moredisappointing. The receptionist was rude and unwelcoming from the moment I arrived. Customer service is an important part of any healthcare or screening facility, and this interaction fell well below what I would expect. I hope management addresses this, as first impressions matter and everyone deserves to be treated with courtesy and respect.

    I'm currently in the physicians immediate care right here on Lake Street. I supposed to be…read morereceiving care from the physician, but I've been here since before one maybe a little bit like 1255 or 1240 I came here been here haven't got seen when I first arrive. It was questioned as to my insurance which was in their file system, but the lady stated that it wasn't. I did pull up the email providing that the email was already sent verifying my insurance card. Now I'm currently in the back room. No one was notified that I was in here apparently because I was left in here and no one came and checked on me only one person came to see about my needs in that time and only because I came out the room myself and she was a nice person the CNA other than that I have been mistreated and my health concerns have not been acknowledged Also just to disclose I have a serious vaginal issue from a chemical burn from a hair removal product that I used and I'm not receiving any care and it happened over three hours ago

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    Ascension Alexian Brothers

    Ascension Alexian Brothers

    1.2(5 reviews)
    0.0 mi

    I have multiple medical conditions and has been going to Alexian Brothers Hospital. I was evaluated…read moreby Cardiologist and advised to have Cardiac Rehabilitation . Since then, I have received multiple phone calls from the Cardic Rehab department about the reimbursement. Even though, I am the patient, I spent multiple hours to resolve this issue ( contacted insurances). This was approved, yet I keep getting phone call. If the people working there has some issues, they should contact the Cardiologist, rather then harass the patient. I have never encountered such behavior. As a senior citizen, this is unacceptable. Person responsible should be terminated

    The outpatient and testing facilities seem adequate. The ground level facilities are very nice and…read morevery patient available with the exception of the cafeteria. Its just passable. The inpatient facilities are sterile, cold, factory like, institutionalized depressing, and not patient centered. You have to ask for everything, ice, water, extra towels. The employees, like the facilities seem sterile, cold and impersonal. They won't acknowledge your presence and you almost have to get in their face for them to acknowledge you. I've been to the hospital at least three times. The late afternoon staff was skeletal at best and I had to stand at an empty desk for at least 5 minutes just to get a pack of ice.You literally have to ask for drinking water! On one occasion in the evening I had to call the nurses' station because they weren't responding to my sister's request for pain meds after back surgery. The nurse, who sounded like she was 15, acted like I was bothering her and I had no right to ask about meds for my sister. The morning staff was better manned but I didn't have much interaction with them but the fact that you have to look for staff and then get them to respond to you is exhausting. 90 percent of the inpatient staff looks to be no older than 25. I'm not left with a sense of much medical experience with this group. I would NEVER go to this hospital as an inpatient. This is not an atmosphere where any positive healing could take place. If I could I'd have my sister transferred to another facility. The Alexian Brothers in Hoffman Estates, by comparison, is so much better than this institutionalize place.

    Alverno Laboratories - laboratorytesting - Updated October 2026

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