Dr Bartolomeo is a good doctor but his front staff is bad 3 days and they don't answer their phone…read moreI had to go and make an appointment in person which is 30 minutes each way from my home that's where we're at with this doctors office

Been seeing Kelly Brawley for years, but she left without explanation. Now it's like pulling teeth…read moretrying to make an appointment here, to refill my prescription, or to get anyone on the phone. For my last in-person appointment, it's a 45 minute drive for me to reach the office and when I arrived, the entire office was closed and empty, even though I had continued to receive appointment reminders up until that point. I've been calling the office for days trying to make an appointment and refill my prescriptions, with no answer or option to leave a message. I'm aware that they had a large staff turnover, but it's been months now of frustration.

The absolute WORST front desk receptionist. They are…read moreextremely rude. I know I'm in Barrington but that is no excuse to be as snotty as they are.

I don't write many reviews but I had to share this. I wish I could give this place more stars. I…read morehave seen multiple doctors there and my experience has been average. The major complaint I have is the fact that whenever I walk into the office 9/10 times nobody at the front desk says hello or acknowledges me. There are usually 2-3 people sitting there. It is extremely awkward. Isn't this "working the front desk 101"? I just feel so unwelcome when I come. Just a "hello, we will be with you in a moment" would make a world of difference.

My Family and I have been going to Dr Bastidas for about 15 years. We follow him whenever he…read morechanges his office. He is friendly, easy to talk to, and has always diagnosed our ailments correctly. Never any issues with billing/ scheduling or anything. Great guy.

I was a patient of his also at the Algonquin location for less than a year. I'm not sure of Dr…read more Bastidas' scope of practice, but I chose him b/c he was Family Practice--which to me means "handles a bit of everything". However, this guy tried to farm me out to a different specialist at any opportunity he could, stating he "doesn't do that", or "doesn't feel comfortable" with that. I'm sorry, but what was medical school for? Surely they covered things like prescribing birth control pills, removing small, benign cysts or diagnosing a kidney infection??? Apparently, those are out of his 'scope of practice' because he refused to do those for me. Next, expect any of your test results or messages to be returned by his nurse, Gracie, not him. If you're fine hearing a new dianoses from a nurse, great! Any questions during that call? Well, you'll have to be seen in the office for that. (I wasn't aware it was legal for an RN to give test results and diagnoses to patients before the doctor had told them first, but perhaps that law has changed.) What became the last straw for me there though was when I went in for what I thought might be a bladder and kidney infection. He was fine treating the bladder infection, but refused to diagnose the kidney, instead telling me I had to be seen in an ER b/c he wasn't "comfortable" with ordering a CT scan and diagnosing it himself. I ultimately went to the ER that day, waited 6+ hrs to been seen, had my CT scan, got my diagnosis, and a different medication than he prescribed for the infections. I called his office the next day and broke up with him!!! Seriously! The last reason I hate this office is b/c I was still billed for it and expected to pay for his (lack of) service that day! When I tried to get in touch with their office mgr, I was told by "Katie" that Carol Krinsky doesn't have a phone number. I pressed on and finally was given a contact number, which I called, spoke with her directly, and was told she would "look into it" and get back to me the next day. NEVER happened. Weeks later, several calls to their corporate office landed me in touch with a "Laura" who again took my info, promised to pass it on to a Maxine Cunningham (Asst. to Chief Medical Officer) who would then review and call me back. NEVER happened. A week later, I called their Corporate offices again, was given a Sharon Gardner's (Patient relations of AMG) number, only to discover after calling it a few times that it is an old number no longer in her use! Then, I was put in touch with a Kathy Needly (Mgr of Quality...), who again took my complaint, promised to review and call me back. She at least, did call back when promised, but what she had to say was complete bunk. Claiming that b/c of diagnosis billing codes used that day in office, the issue was addressed and therefore the bill is due. Never mind, that my Kidney infection was NOT addressed, or that the meds prescribed weren't for the kidney infection, and that it was a dual complaint I had: bladder AND kidney! Love that creative billing! I have been specific here and given names to 'out' the people who are in management positions, but fail to communicate, follow thru, or just plain do their jobs when a complaint is brought to their attention to give anyone reading this a very good idea of what they may encounter. I don't take this review lightly, as I had been a patient of a previous Advocate office for over 20 years and had several Family Practice attendings/residents in that time frame (lots of doctors come/go in this area). This one doesn't measure up IMO, based on my history. Also, I was briefly employed at an Advocate hospital as a nurse early on in my career. I divulge this info b/c this "not my problem/ I don't care" mentality of management was NOT the way we did things. In fact, the motto then was, "Go the extra mile" which is in no way reflected by this doctor, his office, the manager there, or the management mentioned above! I'm ashamed to admit my association to Advocate if this is the mentality now:/ So, if you're ok with seeing a physician who isn't "comfortable" handling most health issues his piers (Family Practice) are, and are ok with being sent to multiple specialists, and also ok with any problems or complaints being brushed aside and ultimately ignored at management level, then this might be a great place for you, otherwise, based on my bad experiences here, I would RUN the other way.

Very good physician who is through concisious carring and knowlegable. He doesn't just rely on…read moreknife trys other solutions first but if they don' t as in my case he follows throguth with that solution. I will review him again after surgery.

I've been a patient of Alpine Family Physicians, now Advocate, for over 20 years! In this, I have…read moreseen Dr. Ahmad most of that time, as well. Dr. Ahmad is very good. He pays attention to details, remembers (or takes notes) on personal conversation, and has a good bedside manner. He tends to give standard treatments for diagnoses, but this is adequate for the little I've needed. He would get 4-5 stars. The office was once very responsive, but now that it is part of Advocate, is tedious and far from responsive. It takes two weeks to get anything by mail - prescriptions or results. This seems to be that mail has to go through some kind of corporate mail room. It makes no sense, but has been consistent, and has been an issue at least the past two years with no resolution. The billing seems awkward, though in the end, fair. The facility does have most of what one would need, including ACL for blood work, on premises.

Please stay away from this practice. The practice is mostly made up of Physicians Assistants and…read moreyou will rarely see a Doctor! I was out of work for over 6 weeks and in agonizing pain due to the multiple misdiagnosis including sending me to a surgeon to have major surgery. Needless to say I never needed the surgery. A lay person would have had more common sense then the treatment plan they laid out for me. I had to keep going back because I was on an HMO plan and they were handling my disability claim at the time. I am so glad I followed my instincts and insisted they send me to a specialist, who finally diagnosed my condition, which by the way was all due to the medication the PA prescribed. I highly considered filling a law suit. In my opinion their was malpractice and a lack of training which resulted in unnecessary pain and suffering which could have been avoided.This experience left me scared and financially vulnerable. I hope to find a practice I can trust again.

I was very happy with his ability to listen and diagnose in a caring manner…read more He returned my calls and answered questions well.His staff seem fine. he is more caring than the average Dr.is. I keep going to him because of that.

Dr Bianchi is patronizing, and inappropriate. No regard for documented reports or imaging…read more Condescending. Avoid this poor excuse of a physician.

Dr Lindsay's office are rude and condescending and consistently i am unable to get support on the…read moredays Dr. Lindsay is out on vacation which is every Monday. I am incredibly disappointed after all these years how poor the patients in this office and frankly in NCH are treated. Recently NCH was acquired, its possible some of their personnel come from this new group or otherwise they have permitted standards to decline It is a terrible feeling knowing that anytime you need assistance from your doctor, you have to call and deal with condescending office workers who are going to talk down to you and who will do nothing to assist. Truly a bureaucracy that I do not want to have to deal with as I age, and would not wish this on anyone in our community!

The way this office functions would be an unacceptable for an oil change joint let alone a…read morehealthcare provider. They are unreliable, uncaring, with shady billing practices to boot. These impressions are not from a one time interaction either so look elsewhere.

I went to see her about a health issue. On my first visit with her, she miss diagnosed me. This…read morewas a life threatening diagnosis. After the lung C-T Scan test results came back negative, she missed the follow up appt. then she calls me and tells me to just follow up with my primary care Dr. This woman is totally reckless. And seems to act like she knows more than she actually does!