Love the staff , great doctor. They do what they can to accommodate you. Doctor is great on what…read morehe does .

I needed to see a doctor fast to get a basic medical assessment done for my insurance at work. I…read moremet with Dr. Florian, who was great. His staff billed my insurance incorrectly and it was rejected. They then tried to bill me the full amount. My work provides a liason for medical difficulties who then got involved and was able to prove they billed my insurance incorrectly and that they would need to re-send the bill. They claim to have done that. 1 year later I get a bill from them for the entire amount again. I get my company liason involved, who is able to see that they never re-billed my insurance with the correct information (they were entering my name in backwards: last name, first, or vice versa, and the insurance system required the opposite). The head of their billing staff fought with me and with my medical liason until she (the liason) managed to get a copy of both rejected claims from the insurance company and see clear evidence that they were still doing it wrong. At that point, the Phoenix biller finally agreed to re-send. 6 months after that, the same thing happened again. It has now been over 2 years since I had my doctor visit, and I just got another bill in the mail today, still never having gone through my insurance...claiming I owe $750 to get a basic health assessment. I don't trust this office; I'm convinced at this point that their billing people are trying to perpetuate some kind of fraud, and I'm sick of being told every 6 months that my Blue Cross Blue Shield insurance somehow won't pay and that I should be responsible for a basic checkup. It's unfortuante because Dr Florian seems like a really upstanding guy.

Today I went with an appointment for My Little girl age 11 to See Dr. Dacker Given to me …read more and It was a Terrible experience with the front desk.. the Receptionist was Rude and didn't want to allow us to be seen. and said I wasnt in their system When finally a Nice front office lady named Judy was able to find Me In their system reflecting My appointment with My Insurance, Also Nice enough To apologize for The Disrespectful words she said To make me feel bad. That's Fine If They Pick who needs to be seen and she doesn't Like. But to Treat people disrespectfully is sad.. In front of children. I believe she could of handled her customer service Skills Much Better. Instead of Insulting and Raising her Voice at patients. Not a very Nice Office.. I would Never wish to see her do that to any Body !

I've been going to Westgate Family Medicine my entire life, and my family before me has been going…read morethere for quite some time too. Family oriented, genuine care for patients, best staff you could ask for. Barb DeCarlo is also the best! I see her every few months for my medicine and she is incredible at her job. She is very easy to talk to and work with, especially now that upcoming events in my life will make it difficult for me to come back in three months for my medicine checkup. She makes a plan and she makes it work so it is easy on patients. I'm very very impressed.

He's great with my kids! They always are so comfortable when he is giving them their check ups. He…read morereally listens to my concerns and gives me great advice. My daughter has a lot of special medical needs so it nice to find a doctor that cares!

I wouldn't go to this doctor for anything!!! My parents started seeing him about a year ago because…read morehe spoke Spanish and their beloved primary care doctor retired. Dr David Cespedes has the bedside manner of a snide weasel. The only thing he managed to do over the final year of my father's live is annoy him and worse make him feel bad. All he ever wanted to do was get my parents out of his office and on to his next victim. He made us wait over a week on prescription refill and to add injury to insult...he waited 3 days to sign off on my father's death certificate. I don't care what language this guy speaks...do yourself a favor and avoid him!

I decided to go back to my old practice in Highland Park because when Dr hagle left this practice,…read morei got no reply calls from dr lodhi. i called to ask for appointment for my continuing back issue and she tried to diagnose me on the phone...the convo went something like this: the secretary: dr says she wants you to get an xray me: i just had an mri the secretary: hold please 10 minutes later the secretary: doctor says you need to have an mri. me: i just had an MRI a couple months ago? the secretary: doctor says you can take some vicodin what's your pharmacy number me: has the doctor even seen my file? do you think you could put it in her hands and let me speak to her? the secretary: i'm sorry, she's too busy. can you call back in an hour? needless to say - its been 8 weeks now i'm still waiting for them to complete my written request to copy my file to my old practice. BOO ON DR LODHI and her being too busy to talk to patients or even schedule an appointment!

We had to go Doctor shopping , as Dr./ Dalinka retired. We are all so happy that we found Dr…read more Lodhi. She is unusually caring and availabe much more often, now that Dr. Berger has retired. She will always return messages and is there if you need to speak to her. I have recommended her to family and friends and they are all so happy to have found her. I plan on being with Dr. Lodhi for the rest of my life, as she is very knowledgable. Thank you!

It was a great experience, I felt very welcome with Rosy, Laly and Dr. Ayala, they are very…read moreprofessional and nice! I highly recommend Metro Urgent Care!

Dr. Ayala does not care about patients. I was visited only by the PA (but billed for the doctor),…read morewas given an incorrect diagnosis, labs that never came back, and nobody ever returned my calls to figure out what was going on. What they did do was send a bill. I have tried for months to get in touch with the doctor to ask why they would bill for a visit that resulted in zero care. He has never called me back. Never called to ask what happened, or what they could do better.

I've been going to Dr.kiefer for 6 years now and recommend him . He has changed my life in the best…read moreway possible and always communicates any concerns or question ASAP when I leave a message with his office. Highly recommend for PCP

Dr Kiefer is the best. He is so knowledgeable and caring. You never feel rushed when talking…read morewith him. He saw me at short notice this week and I am already feeling so much better. Sue is also the best. I am a nurse so I know a little about patient care, and I have to say, Dr Kiefer is top notch, as is Sue, RN. Mike who manages the front desk, is also kind, efficient, and understanding. I feel fortunate to have Dr. K as my doctor. Pamela Evans Des Plaines, IL

Posted on google but their office or google filtered. Been…read moregoing there about 5 years and Dr Lightfoot seems nice enough, but it's hard to tell because he spends about 8 minutes with me. My last visit in that time, I asked 2 questions that he answered within 30 seconds and I got a bill for each question I asked. Is this normal? Well after calling the office and hearing them say they'd check and call back because it "seems odd", I still don't know because this office NEVER calls back. I'm serious- they never call when they say they will. Bloodwork- "We'll call when we get it back" NOPE. I call weeks later. Sent for an x ray- twice... "We'll call as soon as we get the results". NOPE. I have to chase them weeks later, leave a message, they have to talk to someone, then they call with a vague, "it's normal"... and no alternative discussion or suggestions for the issues that sent me to the x ray in the first place.

I have to agree with Jason. It's hard to imagine not liking Dr. Lightfoot! He has always taken…read morethe time to listen to everything I had to say. He asks the right questions to make sure he can make the best diagnosis and he shares thoughtful suggestions to help you lead a healthy, balanced life. Fortunately, I don't need to see a doctor often, but when I do I know I will be well taken care of. I have never had to wait long and his staff is friendly and helpful.

While I lived in Oak Park for the first three years of my time in Chicagoland, I went to Dr. Hutton…read morefor my annual check-up and couldn't believe that I had stumbled upon her. At the time she was off of North Avenue, but she moved to a more convenient Oak Park off of Lake St. I have to tell you that she is NOT the type of doctor that keeps you waiting in the reception area for 30+ minutes and then spends 5 minutes w/ you before flushing you out of the room. She comes in, sits down and starts a dialogue of how you're doing/feeling and if there were any questions for her. Her bedside manner, as it were, is perfection. She's very welcoming and you feel immediately at ease talking with her. She is amazing. In a time when doctors rush through their appointments, I feel lucky that I didn't have that experience. Too bad she's now out of my network. Blah...

She's the best. I've referred several friends and acquaintances and all have loved her! Better…read moreyet, she is no longer on North Avenue. Now she and the other doctors in her practice are in the spacious, beautiful, and much more high-tech space above Barbara's Bookstore on Lake Street and Marion in Oak Park.