Though they were kind, they had me duped into believing I needed SIGNIFICANTLY more work than I…read moreactually did. My treatment plan after an annual cleaning was to have 12 fillings done. TWELVE. I have had a second and third opinion at other offices and both have highly disagreed with what they were going to put me through. Very disappointed with this care.

Dry Creek Dental Care is absolutely wonderful!…read more Dr. AlBaiyaa and Lisbeth completed my procedure this morning and it went quite well! Dr. AlBaiyaa made sure everything was just right. She and Lisbeth were meticulous with the procedure. The office managers are welcoming and proficient from the scheduling, checking in and out process. Thank you Dry Creek Dental Care for making my experience a pleasant and relaxing one.

I went here knowing I have bad cavities while also having extreme dental anxiety. As soon as the…read moredentist was working in my mouth she kept telling me I had "ugly teeth" and that "such a pretty girl shouldn't have ugly teeth". Which in my opinion isn't something you should keep repeating to a patient when they are already clearly uncomfortable. Needless to say I will not be returning anytime soon.

These are pictures of my son's mouth 24 hours after braces because they rushed and did a half job -…read moreleaving wires poking and stabbing him. My daughter is also miserable with wires sticking out. They changed the treatment plan for both my kids the day of the appointment as well as the child before us. The office was slammed and they were pushing kids in and out as fast as possible. They literally handed my son 2 pieces of oral wax with their hands, no case, nothing - dirty wax that was handled by multiple people, to put in his mouth. My son has a loose bracket 2 hours after getting braces put on when he hasn't even eaten anything. I am so angry we chose them for braces. Avoid at all costs. Update: We went to a board certified orthodontist for a second opinion after this disaster. In my daughter's mouth, they didn't put the wire through a bracket, they tucked it underneath a bracket which was pushing up on her tooth - part of her tremendous pain. In my son's mouth, not only did they not put a bracket on the back tooth, they left a wire half an inch long sticking into his cheek. They did not seal the brackets so he lost 3 brackets by 4 days later. They were sliding on the wire. I have never seen a more negligent dentist in my life. The office manager Alicia has lied about speaking with us and the amount of money we paid for this negligence. She refuses to refund anything even though we had to start over from scratch at another dentist. This is malpractice and negligence on the part of the dentist and Alicia who is supposed to be the office manager.

Caring, competent dentist with excellent support staff! Modern equipment. Dr. Cano bought the…read morepractice two years ago and has built a good team. I had to search for a dentist owned practice who didnt upsell unneeded products and services. I am getting work done for roughly half the cost of other dentists in magnolia with a similar practice name, and I honestly think the work is better. Gigi is excellent front office staff and Rosa exc3llent dental assistant. A great find!

I had been there a few years prior and decided to return for A CLEANING. I gave the unwelcoming…read morereceptionist my dental insurance card (Aetna) and quickly filled out the six to eight pages of forms the unwelcoming receptionist gave me to fill out with standard information. After which I sat there for one and a half hours. There were other patients who walked in immediately while I sat and waited. I remembered the unwelcoming receptionist had not returned my insurance card. She said she was "just calling the insurance company" (after one and a half hours!). She handed me the card and I walked out. Will NEVER go back there again.

Been a patient of Dr Bock for more than 6 years and she is always prompt and friendly. Her…read morehygienists are gentle and thorough, and the office is very clean. I highly recommend.

In all honesty, best dentist in houston. I drive from midtown to see her. Dr. Bock is Caring and…read morevery considerate of everyone's pain tolerance. Light handed. Very kind. All in all, BEST DENTIST IN HOUSTON. I would not drive that far if she was not one of a kind. Very knowledgeable and is from a family of dentist. Thank dr. Bock. You are amazing.

Fantastic experience with both Dr. Turner and Dr. Gosnell. I've been coming here for 15 years…read more(maybe longer). It's hard to find a dentist that is ethically and morally responsible, who will offer all your options to make an informed decision, and will not do procedures that are unnecessary just to make a dollar. Love this office and the Dr's !

The hygienist called and sick and they sent me a text five minutes before my appointment scheduled…read moretime to let me know. When I went into the office, they said they would put me on a cancellation list because they didn't have anything until the new year which is 2 1/2 months away. They obviously do not need new patients because they are not concerned with trying to work in a new patient.

1 Star - Extremely Frustrating Lack of Communication…read more Our experience with Rayford Modern Dentistry in Spring, Texas has become incredibly frustrating, not because of the amount of money involved, but because of the complete lack of communication regarding a refund we are owed. We were informed that our refund of approximately $280 was submitted for processing on June 11, 2026. We later spoke with Bill, who told us the refund check had been processed and would be mailed. It is now August 22, 2026 -- more than two months later -- and we still have not received the refund. More frustrating is the lack of communication. We have attempted to resolve this directly with the office, including communicating with Bill and Roxana and following up by phone, yet the matter remains unresolved. No check. No email. No letter. No returned phone call explaining what happened. No meaningful update. At this point, it isn't even about $280. It's about basic customer service and accountability. If there is a legitimate problem processing a refund, communicate that to the patient. Don't tell someone a check has been processed and mailed and then leave them chasing the office for months trying to figure out what happened. We have now had to escalate the matter beyond the local office and contact the practice owner and PDS Health leadership simply to try to get an answer about a relatively straightforward refund. We have given the office numerous opportunities to resolve this privately and professionally. Unfortunately, the continued lack of communication has left us extremely disappointed. I will gladly update this review if Rayford Modern Dentistry resolves the issue and provides an explanation for what happened. Until then, based on our experience, I cannot recommend this office when it comes to billing/refund issues and communication.

I have an upcoming appointment and was called about it. I could not understand the message due to…read morethe speed of the speech. They call and talk so fast that it can't be understood. I honestly have no idea what time the appointment is. If only they had made a calm relaxed message I would not be here now writing this. No text message. No e-mail. Just a rushed voicemail that cannot be understood. Anyone else have this issue. So frustrating.

Dr. Sarah Norman is amazing! She and her super positive team had me feeling (no pun intended) right…read moreat home. She's a very talented dentist!

i lost a crown and tooth couldn't be saved. Spring Oral Surgery worked me in and surgicalLu…read moreremoved the tooth. The team is wonderful, they care and they make you feel comfortable . Staff is very friendly and upbeat. Dr Michael was so kind and took very good care of me. Thank you all for taking me in today and resolving my problems with teeth 13 & 14. You saved the day!

in-network provider is attempting to charge you more than the allowed amount in violation of their…read morecontract with the insurance,Even so, they are determined not to refund the difference to me, so they charged me an extra $2,806. This is a dentist without integrity and credibility. I think I was cheated by them. And the managers and employees here are very lazy. They just want you to pay, and they don't care about you after paying, Please be careful have scam