The car was brought in only to have transmission fluid replaced. The car was left at Walter's shop…read morefor about 7 hours. When the car was picked up, the odometer showed the car was driven 3 miles after the car was dropped off. My husband called Walter to ask if there is a reason why the car was driven. Walter said sometimes it is for the transmission fluid replacement. My husband, without disclosing the miles the car was driven, asked Walter how far they would typically drive a vehicle. Walter said no more than a mile. At that moment, my husband disclosed that the car was driven 3 miles (we live less than 2 miles away from his shop). Walter then changed his reasoning, to "well we want to make sure you didn't leave us with a messed up vehicle and then tell us we messed it up." His reasoning was completely illogical. We only went to have the transmission oil replaced. Was he trying to suggest that my husband looked like a shady person? Our car insurance doesn't cover him or his employees to be driving the car. Anything could have happened during the 3 miles the car was driven. For all we know, either Walter or one of his employees took it out to run an errand. Maybe instead of coming up with poor excuses, Walter should have apologized and told my husband he will look into why the car was driven. Do not trust Walter or his employees.

Quick summary: Hands down the best service and quality of work in Southern CA. His attention to you…read moreas a customer and the transparency in his work along with his knowledge of transmissions really give you peace of mind . Okay so I bought a (new to me) 2014 Silverado back in 2019. As I was going through the research process I joined multiple Facebook groups regarding the Silverados. The one thing that became obvious was that the 6l80 transmissions aren't all that great. In reading one of those posts someone had posted that they had gotten their transmission rebuilt by Walter, they gave him and the shop high praises. I screenshot the name just to keep it handy in case I ever needed it. Well unfortunately that day came in 2014. My transmission produced some codes and my trans fluid was cooked, I decided to contact Walter. Right away he walked me through the process. He explained the codes that popped up and what things could have led to them. Overall, his approach to our conversation really convinced me to take my truck down to him all the way from Orange County. He told me exactly what he was going to do the truck. Since I have the 4.3 Silverado he installed a different torque converter in it but he went ahead and called me before he did it for transparency. It took about a week to get the truck back and let me tell you; it's running amazing!!! Hopefully I won't need another rebuild anytime soon but I will be taking the truck to him for scheduled maintenance. Again, since I kinda had done my research in the 2014 Silverado 1500, I had all kinds of questions regarding towing, trans fluid operating temps, and everything thing in between and Walter was amazing at answering my questions and guiding me through the process. So glad to have my freaken truck back and running better than when I had purchased it.

I used 1st Choice Autoworks for a repair on my 2016 Nissan Murano. This was the second time using…read more1st Choice for my vehicle maintenance and/or repair. Prior to using them, I received several quotes from my repair through Yelp, as well as the Nissan dealership. The quote from 1st Choice was by far the best, and half the amount quoted by the dealership. I selected 1st Choice and scheduled the repair date. The work was completed to my satisfaction. I want to mention that the mechanics are very knowledgeable and extremely professional. I would highly recommend 1st Choice for your automotive needs.

I became a customer / client of 1st Choice Autoworks through Chris Tusow at SubiWorks, next door…read more Chris has been the only mechanic to mod, work on, or do anything with my heavily modified, camping, overlanding, off-roading builds...I'm really particular and developed a really close working relationship and friendship with Chris. Last year, he decided to branch off and focus primarily on mods, custom builds, and speciality work on Subarus whiling changing the name of the business to RFC Industries. In doing this, he sold the service side (oil changes, tire rotations, basic repairs, etc.) of his business to 1st Choice Autoworks. So I've been coming to them for the non-off roading specific stuff that Chris still does for me. Luke and everyone else here is incredibly kind, knowledgable, and professional. This past weekend, I panicked since I'm leaving for an extended work trip (1.5 months) which involves my heavily modded Subaru Forester and I had an axle issue days before I was supposed to leave. I texted Chris over the weekend and he said come to 1st Choice by 8:00am on Monday. I didn't have an appointment, and just showed up. And this isn't my style. I'm usually so highly organized and do my best to be respectful, schedule appointments, and go through the proper channels. But I woke up at 6:00am and was in Murrieta by 8:00am. I explained my situation and they were so accommodating and understanding and kind. It took all day but they helped me out and got my car back in good health and I'm so thankful they were cool with me just showing up. This shop is trustworthy, professional, and now is really familiar with off-roading and modded, lifted Subarus due to SubiWorks' and Chris' involvement. Please give these guys your business if you're in the area. They also work on non-Subarus. Thank you, 1st Choice dudes. I appreciate you!

Well the owner Rick was very kind and got my suv transmission done when he said it would be done. I…read morebarely got it back so after driving it for a while I'll definitely update my review better. It was costly but way better than what Ford was charging me. I'm just happy to have my car back that fits me and all my 5 of my kids in. So thanks to everyone at the shop for getting it fixed as fast as they did

The transmission in my Honda was shifting very hard with a bang. He was able to repair my…read moretransmission by replacing one solenoid. He could have taken advantage of me but he is honest and ethical. The repair has held up well for many months. I've recommended this shop to others.

I wish I could give 10 stars! This Iowa girl was stranded with an over heating Jeep in middle of…read moresomewhere California! All I wanted was to make it to vacation time in Palm Springs! I gave this shop a call, explained what was going on and Chris gave me the number of a tow truck company and said if you get it here before 5pm, we can probably fix you up. No joke, maybe 3hrs later, I'm cruising down 215 to vacation! Excellent customer service! Thanks Chris and crew!

Had a fuel pump issue about a month before taking it to these unethical imbeciles. My mechanic…read moreinspected my vehicle after making repairs and told me everything was good to go. Then I took my car to get an oil change here, and they told me my fuel pump was about to go, but I knew I already had it replaced, and they were lying to me. I just nodding pretending I knew nothing, and asked them what the issue was, and how much they were trying to charge. tldr; these guys are liars, they might even damage your vehicle so that they could steal your money. Stay away from this place.

This review is overdue. I had the transmission light come on during a drive back from LA. It had…read morebeen the hottest day of the year and the 4 hour drive during rush hour didn't help. I was staying in a hotel in Temecula until I could get the car looked at all I wanted was a diagnostic and would decide what to do once I knew what the situation was. I called a mechanic shop that specializes in transmissions (Not AAMCO) on Jefferson before they opened and they did not call back for several hours. Then they told me to bring the car in and then they called to tell me they could not see it after all, citing the fact that they were awaiting a transmission that just came in and that their customer had been waiting for a while and had a rental and that they could not see me until later that day and then they basically told me they couldn't see me at all when I called back because they never called as promised. I called several other mechanics as well. By this time I had been in a hotel for several days and no mechanic could or would diagnose my car. I reached out to AAMCO and spoke with Steve and I'll admit, I was hesitant at first because they had a lower rating than some other businesses, but Steve was very polite and professional on the phone and could see my car that day and they offered to check out the car for free as part of their services. I said yes and got the car over to them. In the interim, I had several other mechanics call back and tell me that they could not see my car (I had been awaiting their callbacks). Eventually Steve called me back with the most unexpected news: "We checked out your car, we looked for codes, we drove it, we took a sample of the transmission fluid and other than being a little dark. There is nothing wrong with your car." I could NOT believe it. This was the FIRST time EVER, that I drove a car into a mechanic with an issue and they didn't mysteriously find something wrong with it that was going to cost me a lot of money. Steve was really professional and I highly recommend this shop due to their integrity to anyone. It was an amazing experience. This occurred on the 28th and now it's the 4th and I've put a lot of miles road tripping in the car and still no issue, so the diagnostic was accurate and they were completely honest. Cannot recommend enough based on my experience. So grateful to have run into Steve's AAMCO.

We dropped our truck off at AAMCO to be serviced first week of December. We were not given an…read moreestimate on time as to how long it would take to be fixed. We called weekly for updates. We were told on multiple occasions that "Steve" was the only person who could help us. "Steve" went on multiple weeklong vacations without any sort of coverage. We were finally able to pick up our truck today only to find it covered in rat feces and mold. Rats have chewed through seatbelts and seats as well as multiple different power cables. We were offered a $250 discount due to the delay however, no compensation was offered for the state of our truck.

Just a heads up, but this place has closed or moved…read more Unfortunately for me, they messed up my mom's wheelchair van when they installed the new transmission. I only found out how bad of a job they did once I took the van to a mobility dealer for routine maintenance. They had to drop the subframe to install the transmission, and when they put the subframe back on they overtorqued the bolts and incorrectly installed the spacers. So now I have to have a body shop re-weld new nuts onto the subframe, costing me thousands of dollars. So, if they are magically still around, I would love to know!

100 % Amazing Customer Service Great knowledge…read more Honest Friendly Fair and Good Pricing Easy to work with Communicative They are long term and recommended to my whole family and extended family.

395 Auto & Performance, if I could give them 10 Stars...I would!!!!!…read moreMy vehicle broke down, I was referred to 395 Auto by another mechanic shop. After careful inspection of my car and attention to detail, I knew I was in good hands. 395 Auto, explained everything clearly, took pictures of what was replaced before and after, they went out of their way to help me. I truly appreciate Brittany, Rene and RJ, for their honesty and fast high quality automotive service. WELL DONE! I recommend 395 Automotive to anyone looking for HONEST,HIGH QUALITY AUTOMOTIVE SERVICE!!! I will definitely be back. Thanks again!

I had a great experience bringing my Kia in for service. The team was professional, friendly, and…read moreextremely thorough. They did a full bumper to bumper inspection of the car and took the time to really look everything over instead of rushing through it. The service was completed quickly, and they explained everything clearly so I knew exactly what was going on with my vehicle. I really appreciated their honesty and attention to detail. It's hard to find mechanics you can trust, but this shop definitely earned my confidence. I would absolutely recommend them to anyone looking for reliable, efficient, and high-quality automotive service.

Scott the owner does fast quality work for a good price. I would recommend them to anyone needing…read moresome maintenance or repair to their vehicle.

I've used them for multiple cars over the years. They're always professional and offer really…read morereasonable prices.