A company that arises out of law firms. Their contracts are abundant in red tape, with caveats and…read moresituations to increase costs. I understand it is a complex project that involves both gas and electric, and it took several months just to get the permits. It took my project 9 months to complete. I've had neighbors who got theirs installed by Reliable in 3-4 mos. There were problems I suppose with management organization and things cost me a lot more than initially quoted due to a myriad 'what-ifs'. But it took forever to organize a final inspection. There was little training and seems the expectation is you will figure it out. A couple months after the generator was installed I found the manuals INSIDE THE GENERATOR and they were soggy from the sprinkler system. I guess I should have known they were there and pulled them, but I was oblivious. I asked for replacements because they smelled and were stuck together). NOTHING came. No matter; manuals can be accessed online. The spiel given by the salesman does not mean much. Whatever (s)he says, your costs will likely rise and ongoing maintenance has hidden costs. I am assuming it is the same with every generator installation, so I can say my experience is just average.

Reliable. It's in your name. Therefore I expected reliable service. But know that unless your…read moregenerator is in an easy to access space, they may refuse to service your generator. Mine, unfortunately, is on my roof but there is there an access ladder on the side of my 3 story townhouse. (important to note that my AC is also on the roof and I get that serviced) So thus begins my story. Reliable was recommended by a neighbor to service my all house generator, so I reached out and scheduled an appointment as they were also recommended by the brand of generator that I have. I purchased an annual service plan and they came out quickly, replaced the battery, did a tune up and helped me get it up on line with the app since I didn't have wifi when the generator was installed. I was very pleased with the level of service. Fast forward 6 months when I got a service disruption message on the app. I called to have them come out. Their service rep shows up to do the work but says he has no ladder to to access the ladder that is on the side of my unit and that someone will call to reschedule. I wait 5 days for them to call and then call them back and they say they will be there the next day. Great. The next day I get a text confirming they will be there and that I am the 2nd appointment. 5 hours later I call to see if they are still coming and then they tell me they don't have the right technician or equipment to do the job. All of a sudden it's a 2 man job and they don't have the people to do the work. This back and forth trying to get the unit serviced went on for a couple of more weeks. Customer service is very hard to reach. They will not put you through to the manager, Daniel, they say they are going to call you back, they don't- I actually had to have someone else call from a different number and a pretend address to get through to a live person. Ridiculous! Long story short- they did the right thing and fulfilled the maintenance contract that I had and then promptly sent me an email that they were cancelling future work on the unit given it was on the roof and hard to access. So the three star rating is for knowing their stuff when they actually show up, and fulfilling their obligations which I appreciated. I just wish it hadn't taken so much work. And know if your generator is easily accessible you may have no problems with them. As for me, I reached out to the generator company to let them know of the challenges I had and that they should make note before they recommend Reliable that they should ask where the generator is located.

Have a service agreement with Rack and when our generator failed during a power outage I tried to…read morecall for service for eight hours and could not get a real person. Each time I called I was shifted from one AI "person" to a second AI "person". Left messages explaining it was an emergency because my wife is handicapped. It is now one day later and I am still waiting for a return call. All I received was a one sentence email yesterday saying I would be contacted but nothing yet 24 hours later!!!!! In frustration I cold called a competitor and explained my emergency and they were at our home in an hour and a half and repaired our generator!! Rack is a disaster, likely having expanded too quickly, and their business is out of control. And I am by background a retired senior executive of a Top 100 Corporation, so I suspect my suspicion of too rapid growth and an out of control current situation is based on real life experience. If you are depending on Rack for generator service I strongly recommend you find another company before you have an emergency like we experienced!!!!!!!!

This is not that the company i brought my generator from since rack electric purchased a few years…read moreago services has been from worse to none acceptably i keep sending my messages that never been responded they give a date and on the same date cancel if you can find another company who will sell generator and maintenance them go ahead and do it

Tim is focused on providing great Serice! Plus you can…read morehire him to play or DJ music at your next party ! Came to the house and fixed our riding lawn mower Great service for all you in Jupiter Farms NO WAIT TIME !!

Solid service! Went threw my mower and made sure everything worked properly Highly recommendread more

We recently had 3 electrical jobs completed and could not be more impressed. Tim clearly know his…read moretrade inside out, he is thorough and you can have complete confidence that the job will be done right. He is reliable, shows up on time and his prices are more than reasonable. We will definitely choose him again and thoroughly recommend.

We needed to replace some outdoor lights and indoor outlets and decided to check in with Angie's…read moreList to find a provider. After a quick search and back and forth on estimates, we decided to go with Daughtry Electric. Daughtry was one of the most responsive and competitively priced of the companies we were in touch with. Being that we weren't in the area at the time we did the work, I really appreciated that they were proactive with the communications. As for the work, they did a great job. Everything was done perfectly, they didn't leave a mess, and Tim couldn't have been nicer to deal with. I'd definitely recommend Daughtry for any electric repairs in Palm Beach County.

I cannot say enough good things about this company. From the very beginning you are speaking with…read moreJon, the owner. Their people...Jessica, Stevi, Kendall, Lacy and Alex(I'm probably missing someone)are each assigned to help in different aspects of the (long) project.....In my case, a whole-house generator. It required coordination with FPL and TECO gas.....and all kinds of permitting. They were very knowledgeable and professional. Then came the Big Day.....Installation. Jared and Jimmy were the best. It's now in and worked right away. They made it simple for the end user and I am happy to recommend them to anyone shopping around for a Whole-House Generator. Rick Nisbeth Palm Beach Gardens, FL

CAUTION USING THIS BUSINESS I have had a maintenance…read morecontract with them for several years. Now they are not returning my call for the past month and service is due on my GENERAC. Calls are being forwarded to another company and they are not telling me ANYTHING about what is going on and why my annual maintenance call is not being returned. What is going on with ONE STOP GENERATOR SHOP:

My electricity kept flickering and going out, and after four separate visits from FPL, they kept…read moreinsisting the problem was on my side. They never fixed anything and left me frustrated and worried. The day after Christmas, I called Perfect Electric and they had a technician, Brian, at my property within two hours, which already impressed me. As soon as Brian walked in, he diagnosed the issue in about five minutes, it turned out the problem was actually FPL's fault and the meter needed to be changed. Brian clearly explained what was going on and confirmed that nothing in my house was causing the issue. He was professional, calm, and clearly very knowledgeable. To my surprise, he wouldn't even charge me for diagnosing the problem. That level of honesty is rare and deeply appreciated. This company is honest, quick, and truly looks out for the customer. If you are having electrical issues and getting nowhere with FPL, call Perfect Electric and ask for Brian, you will not regret it.

I used Perfect Electric multiple times over the years and always had a great experience. When a new…read moreelectrical issue popped up, I decided to give them a call. I set an appointment for 2 weeks out and the gentleman I spoke to said he'd call the day before to confirm. The "day before' arrived but I didn't receive a phone call. As we approached the afternoon, I called up to see what was happening but only got a voice mail. I left a message and hoped for the best for the next day. On the day of the appointment the guys were a no show. My wife called up and got a hold of someone who had no idea about the appointment and in general sounded very confused about the schedule. He said he'd call us back with an update but never got back to us. We called one more time and got the voicemail again. At that point I just gave up. One star for Perfect Electric. Not reliable and not responsive. Wouldn't recommend them at all.

This company is an A++++ business. They were courteous, professional, helpful and they got the job…read moredone. Jiuvier was the electrician sent out to fix my problem and he was outstanding. He arrived on time and was incredibly professional. He took the time to thoroughly explain what needed to be done and fixed the issue promptly. I highly recommend this company.

Absolutely thrilled with the quality, professionalism, and experience!…read more We recently moved into a new home and had some electrical issues that we needed to address quickly. Global came out quickly, provided a fanatic price, and got to work that same day. They were able to do some pretty impressive work! The most important thing, we felt so comfortable with the quality of work being done. Electrical work is one of the most complex parts of your home, being able to rely on an experienced professional company is so important. It's great to know we've found electricians for life! Global will always be our first call for anything electrical or AC!

Have you ever felt good about hiring someone and then it turned out to be an expensive mistake? For…read moreme that was Mr. Electric of West Palm. They botched things by taking short cuts to finish sooner and required additional (and expensive) parts. I finally realized what was happening: they are much more concerned with corporate profitability than customer satisfaction. You have fair warning---caveat emptor!

Mr Electric is my go to company. Michael and Brendon have experience like no others! They are top…read morenotch and there is nothing they cannot fix. Jesus and Angel are hard working and provide the cleanest work I have ever seen. I am so pleased with how they work and the price was right! Don't waste your time and get other estimates these guys are all stars.

Great customer service, Pleasant and knowledgeable,…read morededicated electricians. I wouldn't call anywhere else. ~Nirit Weiser Delray Beach, Florida

Terrible experience. They eventually (2 mo after service) sent us a partial refund since they…read morecouldn't complete the job. I had to have another electrician do the work (which they did perfectly- Aries AV). After leaving a truthful review this business owner threatened me with a lawyer and had Yelp tell me to adjust so they weren't exposed. I wouldn't use again.

Pats services not only met expectations but also extend beyond. His clear, detailed communication…read moreand updates during the process was rare and highly appreciated

From the owner: Lo1 Power: Your Trusted Home Service Partner…read more At Lo1 Power, we specialize in delivering top-notch home services designed to meet your unique needs. With years of experience in the industry, our commitment to quality, reliability, and customer satisfaction sets us apart. We offer a wide range of services, from electrical work and plumbing to landscaping and cleaning, ensuring that your home remains in pristine condition. Why hire us? Because we believe in going the extra mile for our clients. Our skilled professionals are not only experts in their fields but also dedicated to providing a friendly and personalized experience. We understand that your home is your sanctuary, and we treat it with the utmost respect. With competitive pricing, transparent communication, and a passion for excellence, Lo1 Power is your go-to solution for all home service needs. Trust us to power up your home!