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    Alteration World

    1.5 (2 reviews)

    Services - Alteration World

    Clothing alterations

    Clothing mending and repair

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    Olive Cleaners

    Olive Cleaners

    (65 reviews)

    $$

    I was contacted by the owners daughter,Michelle, who apologized profusely and was adamant about…read moremaking it right. I explained how disappointed I was because when I dropped off the garments, there was no mention about having to replace the fabric of the belt loops or completely altering the back of the skirt where the zipper was. She asked what she could do to make it right. I could tell she really cares about her business and customers, as well as the quality of work they produce. I explained that there wasn't much because of how altered they both were but instead, to make sure her parents fully understood what the customer was wanting and not to be afraid to say no if they couldn't actually do it. She agreed and again, couldn't have been more apologetic. This was a learning lesson for both parties and I know how to move forward. In the beginning, she asked if she could give me a refund. I declined at first because I wasn't seeking one but instead, was really hoping something could be done about my clothes. After a few phone calls, I decided I'd go ahead and take it. Prior to this, It had been a while since I've brought something to them but because this was handled so professionally, I'll continue using them but for dry cleaning only. Michelle, thank you for your kindness and empathy you displayed in trying to remedy this situation.

    I was looking for a place to clean and package up my wife's wedding dress as an anniversary gift to…read moreher. I came across this place when I was googling. The dress was pretty clean but the bottom was pretty dirty from our outdoor wedding. Their service was excellent. They got it cleaned and packaged up in box within two weeks of dropping it off there. The communication they provided was excellent. They even sent a text message when the dress was ready for pickup. The quality of work was well worth the cost. The dress cleaning and preservation was $260 then they offered two size boxes. The medium box was $80 and the large box was $100. My wife's dress luckily fit into a medium box so I walked away with an out the door price of $360. I was not aware until I picked it up that the box I purchased came with a window so that you could still see the dress while keeping it packaged up and looking nice! I would highly recommend this place for all your dry cleaning needs and especially if you're looking to have your wedding dress preserved. My rating : BEST

    Alterations & Tailoring For Your Elegance

    Alterations & Tailoring For Your Elegance

    (13 reviews)

    I reached out to request a partial refund of the $170 fee that I paid to that facility for…read moreseamstress services for my daughter's dress. When we went to the shop on 4/1/2023, we were advised that the dress would be altered from a size 14 to fit my daughter who is a size 6. For whatever reason, the bottom of the dress was not altered to her measurements. When we tried the dress on 4/10/2023, there is a huge gap at the waist that allows a person to see straight down the back of the dress. Her prom was 4/15/2023 so we had to take it to a seamstress in Indianapolis to take the dress in further. There was about 3 inches of dress that had to be removed. We were charged $55 for the services. When i spoke to Shetland, she agreed to a partial refund of $26. In our conversation you cited the lack of time as the reason that you were not able to complete the alterations as we agreed on 4/1. My response was that you should not have accepted the job given the tight timeline if you were not sure that you would be able to do the job as agreed. If you had been open about your reservations with altering the dress, we had an agreement with Art at La Merite dress shop to not purchase the dress. But you said that you could do it so we bought the dress and paid for the alterations. When my sister went to get the $26 dollar's yesterday, Svetlana only gave her $17 and told her to get out of her shop. Incredibly rude, unprofessional, and poor quality work. I would NEVER allow to go near a garment again

    I had a very disappointing experience here. As soon as I walked in, there was no greeting, no offer…read moreto help, just someone rudely yelling at me to go try on my dress. It felt very unprofessional and uncomfortable. When I explained that I needed my dress taken in, they said they couldn't do it, which is honestly ridiculous for a place that specializes in alterations. The entire interaction was rude and dismissive. I would not recommend this place if you want quality service or basic respect as a customer.

    Alteration World - sewingalterations - Updated May 2026

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