Purchased a zero turn mower. Polite, professional, knowledgeable, and right on time with delivery.read more

I left 5 voice mail messages about the status of repairing my Brutus Power Roller for the the…read moretennis club I work at. They do not return ANY of my calls. Very poor customer service. The roller has been in the shop for one month .I have driven down to the business and inquired about the status of the roller and they told me that a part had not come in. I am extremely dissatisfied with them and I will be looking for another repair shop in the future.

They came and spent a lot of time on my in laws lawn tractor had a very weird problem. He took the…read moretime to research call the manufacturer and came up with the fix all at a great price. Will use again.

Showed up the next day on site and fixed the lawnmower. Even gave the snow blower a quick look and…read moreput fuel stabilizer in at no charge. So we are all set for winter too. Support local small businesses. Highly recommend.

Colin thank you for accommodating me with fast friendly and excellent service. I Needed blades…read moresharpened for my lawn mower in rather quick time. Exceeded my expectations. Thank you.

Excellent customer service, personable, and friendly. Turn-around time was fast. Highly recommend…read more Would do business again.

The service is quick and the staff were great! I found…read morethem very honest a trustworthy. Prices were fair and reasonable. Pick up an delivery was free. A great place to get service performed on lawn tracter. Blade replacement and oil change and they greased and cleaned the whole tracter. Reviewed tracter for any unknown problems then gave estimate of cost.. I would call them again!

Called Bill for help with a brand new snow blower when a cable had come loose transporting home…read morefrom the Big Box store. Close enough that he came over same day and 20 minutes later it was brand new again. I recommend for any homeowner who needs to keep snow blower, lawnmower, dirt bikes etc. in good shape.

WOW, I contacted Norwood Equipment during a snow storm as my…read moresnow blower wheels would not turn. They returned my call within a few hours and picked up the snow blower the next day. This always causes anxiety as you never know what the repair cost will be. They called me back 2 days later, advised that they found the issue and the cost for repair (including pick up/delivery) was under $120. It's not often you find someone you can trust and who responds so efficiently. For these reasons, I would rate Norwood Equipment as 5 stars and will be a customer moving forward. Thank you, Norwood Equipment, as we are expecting more snow in the coming days!

Made two more attempts with them, and now they completely killed my lawnmower. It won't even start…read more Had to go through the credit card company to get a refund, since they won't even acknowledge it's their fault. Put my mower at a different place and they fixed it in a day, for half the price.

I purchased all household appliances for my son and his fiance in July. Due to miscommunication on…read moreboth sides, we ended up in a dispute. Tim, the general manager of Wickford took complete charge to remedy the situation better than we ever could have thought. I have been a buying appliances there since 2007 and I will continue to buy all appliances from Wickford!

I went in to Wickford Appliance to buy an advertised dryer on 10/3/25. Surprise! They were all sold…read moreout and didn't offer another dryer in its place. I had to pay 500.00 more! When I finally received the dryer a month later, it was damaged and had to go back for parts. Over two months later, I am still waiting on the repairs and I don't have the dryer that I paid for over two months ago. This is so completely unacceptable! I have probably called over 10 times over the course of two months not one person has ever called me back and they do not have a date that the part will be in.... I am going to corporate tomorrow. This is beyond bad customer service. I feel like they stole my money and I have no date of any dryer being delivered. ****And I only received a response after this review went public. Why wasn't good basic customer service provided by this company? Why did I have to go to this length to get anyone to respond to me? ***

They recently came to my home and repaired an old Ariens snowblower so that it's now running like…read morenew! Expert work, fair price, and great communication. I highly recommend you get on their list as a new customer! I know who I'll call for tune-ups and repairs for all our powered equipment!

My husband needed to get our snowblower fixed. He found this company on Google and they came to our…read morehouse and completely serviced the snowblower. He not only got it working but also gave us suggestions about how to use it more properly, for example turn off the gas and run the engine until all the fluid runs out of the carburetor. They did a wonderful job and it was so convenient for them to come to the house so that we would not have to take our snowblower anywhere.

I have used Stanley Tree services a few times and every time I was pleased with their work. As a…read morehorticulturalist, I am very picky about how a tree is pruned and shaped and they listened to what I wanted for my trees and complied. They are great with climbing, using ropes and saws and landed some major branches in very tight places without damaging my extensive gardens. They also took down a 50 foot hemlock that bordered mine and my neighbor's property and cleaned up afterwards. It required a crane and neither my lawn or my neighbor's was damaged at all. I would not hesitate to call them to do more work at my property and plan to have them back next year.

They did work at a neighbor's house and drove over my lawn to get in his driveway. Another neighbor…read morewitnessed it and called me. I contacted them to have them repair the damage they had done. The woman who answered said she would talk to the driver and get back to me. I called again with no response. Needless to say I had to pay to fix it myself.