They came and spent a lot of time on my in laws lawn tractor had a very weird problem. He took the…read moretime to research call the manufacturer and came up with the fix all at a great price. Will use again.

Showed up the next day on site and fixed the lawnmower. Even gave the snow blower a quick look and…read moreput fuel stabilizer in at no charge. So we are all set for winter too. Support local small businesses. Highly recommend.

We dropped our battery operated lawn mower off on 9/23. John told it was still under warrantee and…read morethe repair would be fully covered (except for the $35 fee to determine the problem) and we just had to wait for the part to arrive. After waiting until 10/4, John then told us he had made a mistake and the mower was no longer under warrantee and the repair would cost $355. We do not appreciate them wasting our time.

I left my electric lawn mower with them THREE weeks ago to have the blade sharpened…read more They told me it would cost me $35 to "diagnose" it and another $35 to sharpen the blade. I should have run screaming out the door at that point. But I just wanted to get it done! I'm an old lady and I don't have the strength to remove the blade, myself. They're open Limited hours. They don't answer the phone during working hours. And they don't return calls. AND... it takes them more than 3 weeks to DIAGNOSE and sharpen a blade -- for which they overcharge. If I could give them ZERO stars, I would.

I just pulled out the invoice from B&G when they serviced my snow blower 2 years ago. I didn't…read morerealize how badly they ripped me off until now. $200 to service my $600 snow blower and replace the pull cord which broke last winter. Think about how mild the past few winters have been and about how many times I pulled the cord after they fixed it....maybe a dozen. I think that all of the negative reviews speak for themselves and the responses from B&G employees are pretty awful. Stay away....$200 for an oil change and a new pull cord is ridiculous. December 20' update l - the $200 pull cord dry-rotted and broke the first time that I pulled it this year. I've had pull cords outlast engines. Not only did they overcharge me, they also used poor quality parts.

Last time I used B & G Power Equipment, was the "last time"…read more Rude woman on the telephone...they did work that I didn't ask for without asking me first. There are other choices (including doing things myself). Sad...

These guys are great Came to the house…read more I had broken tractor and snowblower Mower got a tune up cleaned new blades and replaced broken belt Snowblower got a turn up They opened up gear box and fix the blockage causing it not to change gears All I. 2 hours Definitely recommended

Initial response was quick, confirmed same day arrival to repair my lawnmower. Never showed up and…read moredid not respond to multiple messages. Tried again the next day, requesting confirmation of service & arrival time... Again no responses to multiple messages.. I found someone else who could pick up the mower same day.

No customer service. No one at the parts counter answerd the phone when I called, left a message…read moreabout a part I needed. I left my info and no one bothered to call me back. I even told them I bought the machine through them. They clearly only care about sales and getting your money and you out the door.

I have made it my goal in life to let everyone know how TERRIBLE this place is. Norfolk Power…read moreEquipment is the poster child of all that is unprofessional, incompetent and greedy. They "worked" on my lawn mower for four months and kept adding charges on bogus things that did not need repair. Their sales person, a fast talker slick, finally disclosed the bill when all the work was done. Thousands of dollars later, I am stuck with a poorly working machine and no money that I could have used for a new one. Incompetent crooks!

top notch service. TJ figured a way to re-power my John Deere 316 tractor. it was a big job and…read morefiguring out how to wire everything from a 40 year old machine to a brand new Honda engine took some skill. I can't say enough good things about the crew. They are always friendly and super knowledgeable.

I have been a customer of South Shore Tractor for 6 years. Their customer service is always great…read moreand they continue to go above and beyond in all areas of business. My tractor/ plow needed repair as a gas tank unit broke during the previous storm . The manager, TJ, personally came out hoping to find an easy fix. It was necessary to pick up, order parts, and they might be able to fix it before storm and deliver. TJ just called to make sure I was going to be ok with this storm and is hoping to get it to me before the storm. That is customer service above and beyond. They are the BEST!!! Highly recommend them for all tractor needs!!!

I have purchased a lot of power equipment over the years, from many different dealers. I needed to…read moreget another line trimmer to replace my 20 year old Echo, and tried Crowley's for the first time. The owner, Shawn, waited on me. He went over the different models and features, spending quite a bit of time with me. I bought a more powerful Echo trimmer, despite the extra weight. It is a superb machine. When I had a problem with (misusing) the trimmer head, he repaired it on the spot, at no charge. I cannot recommend this guy and his business too highly! He treats his customers like I do in my lumber yard, going the extra mile to build relationships!

Service is horrible. Called in March to have the snowblower I bought from them serviced. it needs…read morenew belts. To date they never came to pick up the snowblower. Told I have to wait until in Norwood. Do not buy from them if you don't live in Norfolk you won't be serviced.