Purchased a zero turn mower. Polite, professional, knowledgeable, and right on time with delivery.read more

I left 5 voice mail messages about the status of repairing my Brutus Power Roller for the the…read moretennis club I work at. They do not return ANY of my calls. Very poor customer service. The roller has been in the shop for one month .I have driven down to the business and inquired about the status of the roller and they told me that a part had not come in. I am extremely dissatisfied with them and I will be looking for another repair shop in the future.

Brought my Ariens snowblower differential gear into the shop for inspection for wear. The…read moreforward/reverse action was slipping and thought, based on Youtube videos, that this part may be the reason. The mechanic looked at it and didn't think this was the problem, he suggested to look at the sprocket bushings, a common failure item. Turned out it was the bushings ($6 part). Saved me the expense of the differential part ($160 part). Good to know that they are not looking to sell you expensive parts that are not the problem. Trust in repair service is rare these days.

I needed a replacement gas cap for the lawn mower I'd purchased at Ace, and after several…read moreunsuccessful attempts to procure one from Ace, I called Morrison. Morrison couldn't have been more helpful and within two days I had received the cap through the mail that I had order.

Scheduled a pick up for my Snowblower back in September. The gentleman was upfront and said it…read morewouldn't be picked up until November. I took a risk on his word and agreed to a November pickup. It's now November 24th and just called them to confirm they were coming. After a few minutes on hold he told me that it wouldn't be until after Christmas? Not an apology just an explanation that they were behind schedule. It would have been professional and Decent of them to have called me to tell me of the delay. I could have tried to make different arrangements. I bought a new snowblower from them and gave them all my business in the past. I don't think they are very customer focused when it comes to your everyday Joe. Probably only the small businesses that they do business with weekly... # Outgrew the general public in their shiny new building.

I first found Stewart's when I was 16 years old with a small business. From the moment I walked in…read morethe front door, I was treated like everyone else... with respect. I've learned and seen that at Stewart's, no matter the size of your company, who you are, you are all treated like family. I can't say enough of how much everyone there has gone above and beyond for me, also watching my business and I grow. I wouldn't recommend any place else!

I dropped off three pieces of equipment to be repaired. I was charged $175.00 at drop off. A week…read morelater I stopped by to see if anything was ready. No, not yet. A week later I got a message that they couldn't fix my weed wacker and my rotor tiller and for another $195.00 they might be able to repair the power washer. I took my 3 piece of equipment back and for $175.00 I found out why I bought them to Rocky's. They don't work. Biggest ripoff in middleboro. I paid to have Rocky tell me what I knew. They could not fix anything. I was told that the drop off deposit would come off the repair cost, but if they don't get it fixed they keep the deposit. Rewarded not to repair.

Great place to purchase or have your equipment repaired. Down to earth prices, great service, and a…read morelarge parts department to service what you have. Definitely wants his clientele to leave happy!

Rented from them a few times. Counter staff was good. Funny thing is that the photos on the web…read moresite show bright new equipment. What you usually get is a tired, beat up piece of equipment. Last time I got one with a flat tire and wiring that looked like a three-year-old did it. I got the job done but for the price you pay you expect something more.

When I came to this place I was very happy when I get my snow blow2015 and the sales person who has…read moresold me he was right for the job of the snow blow2015

Good people. Helped with our Ariens snow blower. Very knowledgeable and had the parts on hand…read more That makes a big difference. Thanks.

I've used On-Site Repair for 3 years to service my lawn tractor. I've been very satisfied with the…read moreservice I've received. Earl is very knowledgeable and professional. I highly recommend them.

Finding someone to repair your lawn mower is harder than you think, because most want to pick it up…read moreand repair it then bring it back to you. Just as the name states, the owner Earl is prompt and friendly and comes right to your home. He communicates with you about his timing and he quickly repaired our issue and throughly inspected and ran it again to make sure it was actually running. I can not recommend him enough!

They are pretty good. I have got my lawn tractor service from them…read more I have also taken rental equipments from them. They were honest to tell me not to spend money on repairing my push lawn mower and instead buy a second hand.

I started this rental being a dad trying to make a back yard for my 2 young kids. I had 13 piles of…read moredirt to move around with a skid steer. The website quoted $385 and the bill ended up over $3000. On Friday, they had to be called to send over the contract. They said they would drop off the equipment on Friday night only they had to be called the next morning to drop off the equipment and finally it arrived 2 hours late according to their contract. I had an issue when the track came off the equipment and they refused to address the issue after 5.7 hours of use so, I missed out on over half of the time that I had rented the equipment for. Only to have them charge me $500 to fix the equipment (Which took them less than an hour on Monday) and billed me for a full replacement of the track $1200. I offered to help them during the repair with no response, they billed me on Monday without any notice of the amount. When I called them to talk about it, the owner was short with me and ignorant. When I said ok, I will take the old track because it had minimal wear on the track I would try and recover some of the cost, I was met with a subtle laugh and the conversation was over. Seems like they wanted to ride out the current status of the rental and bank my money for the future. Renting from this business was a nightmare and I would never recommend them to anyone looking to rent equipment. Poor customer service, doesn't even describe this experience.