Nicholas was very personable explaining why he was here and and answered any questions I had. I was on my way out of town for a couple of days and asked that he secure the gate once he was finished. I received detailed service notes and pictures, I was more than satisfied with his service and professionalism, he is a great representative for Alta Pest Control. -Alfred Hunter- read more

Eric at Alta pest control is awesome. these guys went through some changes the past few years and for the better. easy scheduling and never left on hold. read more

FRAUD.. DO NOT GIVE YOUR CREDIT CARD TO THEM. Worst business out there... fraudulent practice.... on the call they will tell you just $50 for visiting your place and fixing basic pest issue and intentionally not mention that $50 is per month. they will keep charging your card for 12 months and if you call to cancel they will charge you contract cancellation as if you wanted any contract. Do yourself a favor and avoid this scam. read more

I would give a 1/2* or 0* if it would let me!! I have been harassed twice in one week, by a solicitor from Alta even after I kindly told him I have a no solicitors sign and we also have signs saying our neighborhood is a no soliciting neighborhood! The 2nd time he came again very pushy and wouldn't get off my property! The 3rd time he came by, he saw me outside and did a uturn and left! Several neighbors have told him the samething! And knocking on people's doors after 8pm, is BS.. I will not ever call this company and will let others know not to use them!​ read more

Alta Pest Control - This guy knocking at almost 8:30 @ night - Pest Control Near Me - Auburn, Washington

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Signed up for service to include rodent control. They did nothing and continued to bill us.

We now have to remove all of the insulation in our basement and attic because they didn't treat for the mice inside of our home. They didn't send out the rodent inspector until we were 8 months into our contract. Now, we have insulation damage and mice. The solution was to hire them to come and remove/replace the insulation that was ruined because they didn't do their job in mitigating the rodent problem in the first place. This company has hired the most polite and courteous employees, but as far as their work...100% would not recommend! Pay more for Orkin/Purcor and make sure the job is complete. read more

Alta Pest Control - Not a mouse in our home since 2014 and now...this one and the insulation needs replaced - Pest Control Near Me - Auburn, Washington

Shaine with Alta Pest Control was very polite and committed to quality work by his team. He knew what to inspect for pests inside our home that other prior pest control companies did not do. I am glad I switched to Alta Pest Control this year. They discovered mice in our attic. I was pleased how safe and clean their process for removing rodents and then installing new insulation in the attic and the void below. I am able to handle the cost with the interest-free finance payment program with GreenSky. I give a 5 star rating. Christine W read more

I just got done texting with Alta.. pest control She told me about their high impact traps and they would "fix" all the damage mice had caused. I said look my husband died a few months the ago, for now I just want the mice gone. She said sorry for your loss we dont provide that service you can try Pro pest control. What the hell skip these guys in your search they are not worth the time read more

Manager Tim of the old Seattle branch is an open misogynist as well as overall terrible person. They openly brag about acting, keyword on acting, professional in front of others while insulting them in private. He badly talks about clients behind their backs as well as his teammates behind closed doors, apparently even in front of clients, which horrifies me. Overhearing them, the company, apparently, VERY purposefully attempted to not pay their employees a livable wage. It's why they had to move their company headquarters to Auburn, WA so quickly. Look up the lawsuit and consider that Tim is not the only rotten part of the company since the company is a large national thing and likely helped cover this manager's wrong-doing. Furthermore, their pushy sales people lie about the quality and type of service being provided, and the technicians sent out are trained in only a few weeks with no real support other than a photocopied 'guidebook' that asks them to look it up online. It's sad to watch the technician fumble in their guidebook for half an hour just to apply a single drop of a product that didn't work before and will continue to not work since they have over used it previously. They say they are low cost, but they will lock you into a service contract for 12 months or more, even though you'll only receive 4 services in a year you will be paying every month which means it's not very cost effective in the end for single pest control use. The poor technicians have to try to cover for their management, sales people, and poor training they are provided as well as manage expectations of the company and their clients. I guess that's why the technician was different every time. No way they can be retaining people with this sort of nonsense happening. read more

Solicitors from this company have visited our neighborhood MULTIPLE times in the past weeks. They argue with residents that they are not solicitors, just "letting you know we are in the area" and continue going door to door, despite the permanent sign with the PCC posted at the entrance that this is a NO SOLICITING neighborhood. Our neighborhood watch page has been in constant conversation about how frequently and repeatedly they're disturbed at home by the "not solicitors". We have all told everyone we know not to use this company because apparently if you do, they will harass all your neighbors endlessly. The neighbors are now looking into if we can file an official complaint with the PCSD or the BBB in hopes of being able to have some peace and quiet. read more

Calvin did an outstanding job today and we would like to request that he be the technician that service our home next quarter!!! read more

Someone came to my door from Alta, starting my dogs off at 8PM when they knocked on the door.. tried to chat me up and I asked what he was selling because I wasn't interested. He says to me "what you have guard dogs in there"? And I said "You have 10 seconds to leave". And then tried to tell me how I should be a nicer person.... When you're knocking on MY door at night...? You think you can tell ME how to behave?? I told him walk off and don't come back. And then I'm called by racial epithets and my life was threatened.... Yea I'm never going to do business with people who send punks out to drum up business by threat of bodily harm. read more

As other reviewers have commented the sales people are very pushy. I reluctantly signed a 1year contract because I was having a recurring ant and rodent problems. The sales person told me rodent was covered to find out that it was not covered months after signing the contract. They also will not spray under the den and on the eves using the ladder. Moreover, they can inly be there if the home owner is present making appoints extremely difficult and limited. So many fine prints I was never aware of before signing the contract. Do not sign the contract from Altapest! read more

Worst sales plactices ever. I got Alta rep on my porch and after I told him 8 times(!) that I'm not interested and do not want to continue he kept pushing trying to sell me his services. After 6th time I warned him that I will be leaving negative review on Yelp and BBB but he kept pushing further. I ended up shutting the door in his face while he was still talking. read more

What the present as good service is inadequate. They started in May 2024 and their service has declined since then. I've had pest control for 30 years. I'll give Alta a rating of one. They have you sign a contract and when you cancel they charge back the discount. However, their level of service is below what they promise. Their technicians perform rote service. They are just doing a job. Do not use them. Michele Klein read more

Nicholas did a fine job, listened to my concerns and called before coming to let me know that I needed to unlock the gate

First, the technician didn't show up for one month of service. I terminated the service and then they scheduled a showing for the next month which I declined. They once again charged me $117 for no service. They refuse to refund me for the two months that I didn't receive service. DO NOT USE THEM! read more

Seamus Garlington from Alta Pest Control is a very professional and detail-oriented technician. He carefully inspected the property, clearly explained the pest control procedure, and ensured everything was handled with care. I highly recommend his service! read more

Pest control (bugs) The sales person misled me told me i would be charged quarterly $40 and then charged me monthly. When i called the office they told me they would charge me $200 to cancel even though i was misled. read more

I was so pleased with my latest service experience with Alta. i was having an ant problem and they got me with a service technician the next day. Calvin was so thorough and kept me well informed. I felt he not only did everything to address my immediate issue but was also checking for other causes. As a long term customer he is a reason I stay - thanks Calvin read more

We are new customers with Alta Pest Control. I am very pleased with our first service treatment. The Technician "Calvin" was extremely detailed and thorough on the provided service treatment provided. He answered all my questions, provided quality service and was very professional. He found 2 wasps nest in the eves which I was not aware of. We had the mosquito treatment done as well. Hoping it helps control for this summer on the patio. read more

First treatment I noticed no reduction in pests. Second treatment was during a rainstorm. The only picture the tech took was from inside his car looking out at the rainstorm. Surprise no reduction in pest. I complained about the tech and got no response or offer to retreat. After two weeks I called to cancel. Had to talk to three different people to cancel and it took over 15 mins. Was then billed $240 extra dollars saying I broke the contract. I believe they did since the pest were not controlled. The wasp nest and dirt Dober nest was never taken down. $496 for one treatment! Second treatment was washed out. read more

someone from Alta knocked on my door say they are having service in my neighborhood so they are willing to charge me 50 dollars for one time service. I took it to be good to the young man then one month later I got scheduled for continuous service which they are going to charing me 90 dollars per month for another 11 months or charge me another 225 dollars for offset the first time service to close my account. this is fraud and cheating. Be cautious for person who knock on your door for this kind of service. read more

Alta Pest Control has been our pest control company for a year now. We haven't had any complaints and have nothing but a great experience. The office always sends out an text a week before a servicing and another text a dat or so before the technicians arrives. I had a spider issues arise and a bee issue arise and Alta Pest Control scheduled an appointment to come out and address our issues right away; my husband is very allergic to bees. I appreciate the companies office staff and the technicians that come out. If you have tried the rest its now time to try the Best/Alta Pest Control!!!! read more

Eric and his co-worker could not have been better. They were pleasant and helpful, kept an orderly work area, and cleaned up completely when they were done. We can now relax again in our well serviced home, thanks to them. read more

I've had service for 5-6 months now for ants. The ants are not going away. So we set up a heavy treatment. They came by once every 2 weeks for 6 weeks. Guess what. Still have ants. I heard one of the gentlemen mention to his partner they use Terro. The same stuff you get from Lowe's, Amazon, etc I already tried those products and many more. I typically do my own pest control and have for many years. But the problem was so bad I had to call for pest control. I would give this company 0 stars if I could. They are not professional. They do not do a good job. They are in and out in a few minutes. And I still have ants months later. I hope this company goes under. read more

Do not deal with this company! They don't care about bothering customers multiple times in one day and WAY after normal hours. Came during the afternoon and was verbally told we were not interested AND THEN shows back up after 9pm. I had no idea what the hell Alta was or what they were selling until I googled to leave this review that I will NEVER hire your services if you think it's okay to show up multiple times and also after 9pm. read more

Very reliable , professional and apprciate doing business with Alta Pest Control for many years.

One of the most unprofessional door to door kids trying to sell. With his little understanding of a friendly 'no thanks' to hiring any services he thought it meant to speak non stop to sell more services rather than just taking a no for a no. How would anyone hire them if they can even listen? Multiple times he was told no thank you please leave. Had to actually shut and lock the door before he walked away through my front yard that had been newly seeded grass. Be careful of this company, and who they would even have at your property. read more

BEWARE!!! Dishonest door to door sales person. Told a complete lie. Told me neighbors I knew were clients. When I checked with those neighbors at an event several weeks later, they confirmed they WERE NOT and had only met the salesperson that same day. I was already locked in to a year long contract with a exit penalty. When I told Alta about it, they did NOTHING, besides apologize. read more

SCAM/FRAUD ALERT My experience with Alta Pest Control was anything but professional or pleasant. They attempted to scam us out of $20K by fabricating claims of a rodent infestation in my family's home. This deceitful behavior is unethical, unprofessional and possibly criminal. My wife and I were existing customers with Alta when they offered a free crawl-space and attic inspection which we took them up on. After the inspection the salesperson proceeded to tell my wife that we a had severe rodent infestation and would need immediate work done for our family's health and safety. We were given a quote just under $20K and were pushed to the front of the line, and Alta would have a crew out immediately to resolve our emergent problem. The day of the service, which would include removing and replacing all of our insulation Alta shows up in a tiny pickup. RED FLAG My wife then asks the workers that showed up to take new photos of our crawl space and evidence of rodents and lo and behold they don't match the photos the sales person showed us originally. RED FLAG My wife then tells the workers she doesn't feel comfortable with them doing any work in our home and calls the sales person up to let them know we wouldn't using their service. This conversation turned into a hostile high pressure argument in which the sales person insisted that "if we got a second quote he would match it, and you just let his crew do the work". RED FLAG Since this we have had Rambo Pest Control come out and let us know what we suspected, that we don't have any rodent activity in our home. We have canceled all of our services with Alta and would strongly recommend you look else where to avoid potentially getting scammed. read more

Alex always inform me what he's doing , very polite and shows that he cares about the quality I receive and addresses any concerns I may have .. read more

Not a good service. Impossible to cancel. You get billed every month but see no evidence that a service was provided. Plus, constant calls, texts, and emails to try to get inside your home when you only purchased an outside treatment service. read more

I have issues with Alta's business practices. It starts with their lying door to door sales people. They tell you they are taking care of your neighbors, specifically by name. But when you talk to these neighbors they have been providing service for, you hear "I told them to leave" or something similar. Of the 3 neighbors I was told they were taking care of, all 3 of those neighbors when I went and checked a week later ALL 3 said they were annoyed by the sales person going door to door, and told them to kick rocks. Secondly, because I did not do my due diligence, as we had a problem with spiders and ants, and I needed someone anyway, I went ahead with signing up. In 10 months, they have had a "tech" come here to do service 2 other times. The 3rd one is supposed to happen this coming saturday. Meanwhile, we never saw a decrease in the spider activity other than the typical decrease thru winter time. You won't hear anything from them, unless your payment doesn't go thru for some reason. Mine didn't, due to a job loss. I let them know this. I got a canned response "We will be happy to work with you", and then they continued resubmitting payment to my bank multiple times a day until we had money in the account for mortgage to clear and they got their money. Also, I have communicated that I DO NOT WANT my service to automatically continue after the year is up. The response I get is "If you don't call us it will automatically renew". I don't want to call you. I don't have anything nice to say. Especially now that even though you said you would work with me, you processed a payment and then my mortgage check didn't go thru because of it. Steer clear of businesses like this. I knew better, as I have NEVER bought anything from a door-2-door sales person before. But it was convenient at that moment, and let my guard down. It was a mistake. There are plenty of local small pest control type businesses that will take much better care of you, and won't require a year long contract. I apologize for this long winded review. I never do these. But I just feel strongly about Alta enough that I wrote a yelp review. Steer clear. read more

Revised Review 5 out of 5 stars Alta Pest Control is an excellent company that makes things right when they do not rise to the expectations of homeowners, or even their own high standards. One of the owners, Levy is the reason why I will use their services in the future. He is attentive, and strives to make the situation right if they fail the first time. Levy is reasonable and respectable to deal with over the phone and set about corrective actions. I give my rousing endorsement of Alta Pest Comtrol. read more

Alta Pest Control - Pest Control Near Me - Auburn, Washington

I was visited by an Alta sales rep at my front door today. I don't participate in any door to door business, so I quickly told the sales rep "no thank you," and began to go back inside my house. The sales rep then reached her arm out and said "okay, who are you currently getting service from?" I again accused myself and had to walk away while they were still talking. Even worse, they specifically told me a certain neighbor (by name!) was getting service from them. When I spoke to my neighbor later they said they had never done business with Alta! Scummy scummy business read more

I have a clear sign about no solicitation, o have a young child and am disabled and need to not be disturbed at random times. Your guy clearly read that sign and saw me FEEDING MY SON and still decided to pitch me after i asked him directly if he was selling something. Fing rude and now im never going to work with you...i don't give af what my neighbors think of you!! read more

terrible company, the few times they came to do service, their employees did half a@# job and did pretty much nothing, spider webs still up on ceilings etc, when i tried cancelling they wanted to me to pay $400 dollars,. what a joke of a company. will never use a pest control company again. read more

(TL;DR - Shady business, don't even reach out for a quote) I asked for a quote on pest control services a few months back on thumbtack and never used their services and they didnt even show up for any onsite consultation, moved forward with some other contractor. Now in their system they are charging me a recurring fee and they keep sending me reminder emails, texts and voicemails. I have called them multiple times and they told me just ignore them or they will put me on hold for a customer service representative which is just some elevator music for hours. How can I ignore if I'm getting phone calls every other day not to forget text messages and emails as well. Just a shady way to run the business without delivering any services to the customer and just keep asking them for money! Becareful before you even ask for any services from them. read more

I would give this business zero stars if I could! The customer service is terrible!! Long hold time (15-20 min) just to schedule an appointment. The sugar ants and spiders returned in a couple weeks. They rescheduled my second appointment 3 times and came at the wrong time so I wasn't even home. I also asked to be called 30 minutes in advance so they could spray inside and I never received the call so they sprayed outside and left. I called and asked to speak to a manager and they wouldn't transfer me. When I requested to cancel due to their poor service I was told that would be a $250 fee for breaking my contract. I should have gone with Long's Pest Control. I'm so angry and disappointed. Don't make the mistake I did. read more