If you need a suit, skip those corporate places and go see Mo at the Gentlemen's Suit Outlet!…read more Friendly, fast, courteous service and decent prices! When I need I need another suit, I'll be back!

My fiancee and I came here to get a suit for our upcoming wedding & Mo was amazing! He was able to…read morejudge his size from just looking at him. The suit quality is gorgeous and he was so helpful to get our alterations done very quickly.

I had a great experience with Oking. I'd lost a significant amount of weight (Yea!) and I had…read moreseveral suits and sport coats which needed to be altered. Basically, he had to re-cut them because I had dropped so many coat sizes and he re-cut the pants to a slimmer, more fashionable drape. He could not have been nicer, got the work done much quicker than I expected and the cost was extremely reasonable, given the amount of work he did. I've had great compliments on them and will go back to him again. He's top drawer!

AmazingGuys help you from the start to finish well-dressed.Heck of a shop got my suit out in 1…read moreday.Tailored phenomenal

We have been Brooks Brother's customers for 40 years+. Every suit in my husband's closet is from…read moreBB. Our son went into the Plano, TX store to get measured for a suit we were buying for him locally, because we live 400 miles away. This is for a wedding. They refused to measure him because he was not buying the suit in that store. There are no longer any regular Brooks Brother's stores where we live, they have all closed. I gather they were cordial to him, but refused to help. All I can say is Wow. Pathetic. I realize many stores are now forced to compete with their on-line business & the outlet business under the same brand, although I am not sure this is true for BB. However, refusing to help someone with something as basic as this. The guy at the outlet store (all that is available to us now) couldn't have been more professional and helpful. The employees at the Plano store denigrated the outlet stores, said they didn't know what they were doing. Customer Service is what separates the men from the boys. Plano needs to learn about it before they are the next BB store to close.

I have worn Brooks Brothers since I was a small boy. My family's relationship with BB dates back…read moreover one hundred years. Yes, there have been some up's and downs over the years, but all in all the new owners seem to be doing well. The problem and it is a substantial one, is the staff and management of the Willow Bend store In Plano. Upon entering the store you are first treated as if you are a potential thief before you are treated as a customer. Browsing is an uncomfortable experience with staff peeking around corners and positioning themselves so they can watch you in the mirrors. I am well aware that shrink is substantial problem across the retail spectrum but at this particular store the vibe is irritatingly oppressive.

Amazing customer service! Dre in particular handled everything very well with efficiency and care…read more Great location!

I've been to this store several times post-COVID and have always enjoyed great service -- until…read moretoday. There were three guys (customer reps apparently) that were talking among themselves and at no point did they come over and ask if I needed any help. I was in the store for 15 minutes trying to find different types of dress shirt fits - one customer rep walked right past me without making eye contact. I will never do business with this store again.

The Tailors Shop Staff are Terrible, I did take a suite and…read morepants for alteration, they literally messed them up, they did take my measurands and needed 3 days to get it done, when I came for pickup the suite sleeves was much longer that what they marked the fist time, they asked me to wait on hour so they can re-do them, the second time the sleeves was 3/4 In deferent in length, one sleeve is showing the shirt sleeve and the other is fully covering it for the other hand, the pants hem was 3", the tailor tried to convince me this how it should be done, I garbed some pants form the store and compared it to my messed up pants, the hem they did was more than double the standards. The Attending staff at the tailor shop and the front was just ignoring my complain and was willing to do nothing.

I have been in the Plano area for nearly 30 years and this week was my first time visiting. I was…read moresurprised to find things appropriate for the event I will be attending. I did not have any interaction from the staff but I am normally not a shopper that needs that. I am pleased at not being bothered. I was there two days in a row as I was attempting to narrow down my choices.....as to date, the only negative would be the interaction with the Tailors Shop Staff. I would have purchased more items if I would have been able to communicate with them better. I walked away from a few choices and will definitely be back.

I had a very good experience shopping there today. Got good deal on shirts, but the highlight was…read morethe sweet lady who checked me out....Tasha. She was so friendly and helpful that I left the store in such a better mood....just from having visited with her. - She's the kind of employee that keeps people coming back. - Thanks Tasha. Bruce Davidson - Carrollton, TX

This review is not about the employees. Everyone I interacted with was polite and professional. My…read moreissue is with a fitting room policy that makes absolutely no sense from a customer's perspective. I walked into the fitting room area with three shirts. The employee counted them which is completely reasonable. Then I was told I could not enter because they were not on hangers. I explained that I picked them up from the sales floor without hangers and asked for three hangers. They gave them to me but then told me I still had to place every shirt back onto the rack outside the fitting room before I could go in. So I had to hang the shirts on the rack outside the dressing room just so I could walk inside and immediately remove them again. There was no purpose to it other than creating extra work and slowing the process down. As I was leaving I watched another customer get stopped because she had not rehung her clothing before exiting. Customers are now expected to do work that fitting room attendants have always handled. Retail stores are competing with online shopping where convenience is everything. Policies like this make the in store experience slower more frustrating and less enjoyable. I hope someone at the corporate level reevaluates whether this policy is actually helping anyone because from a customer's perspective it only creates unnecessary inconvenience.

If I could give them 30 stars on here I would. When I tell you the service was amazing from the…read moretime I walked in till when I left from picking up my custom suit just amazing all around. Mr. Vu guided me through the process of picking out a suit for an event with ease and was the most gratifying experience I've had for getting anything custom/tailored. I highly highly suggest using them for any of your custom needs they will go above and beyond they had mine done in half the time they promised they would. Go see them!

My wedding Tuxedo was made to fit, just like I was born with it. My Groomsmen were looking sharp in…read moretheir suits, my Bestman, my brother was looking dapper. Thank you so much for the time, efforts and discounts too.

Costumer service was amazing the tall young man and Faizan was nice and helpful also they have…read moregreat collection of Pakistani clothes.

Was at this place today with my 4 kiddo and husband spent about 2 hours and got lots of outfits…read more Everyone at the store was extremely helpful and didn't mind my kids running around and enjoying the desi shopping experience. Only back drop was their fitting room and washroom was not available. I'm happy I got stuff for the whole family for an up coming wedding and Eid. Once again staff was amazing and friendly. Highly recommend this store over the Houston one.

I am always impressed with the service the times I have come to ISW. The sales people are…read moreknowledgeable and can help you zero in on fit and styles pretty quickly. Today my salesperson was Mojgan, and I really enjoyed working with her. I wear a size that not many places carry a very good selection of, but ISW had a decent amount to choose from. I ended up finding 3 sports jackets and a suit that I really liked. I think the prices are pretty fair. Often they have a sale going on and that makes the deals even more attractive. Unfortunately for me, none of the sale items were in my size, but I still got what I think was a great deal!

This place must have new ownership, and the employees were not dressed well at all. The employees…read morethere were not providing good advise, and didn't even measure me properly before assuming they knew what would look good on me. Also, this place used to do minor alterations for free once your bought your suit and paid the alterations. Not anymore, and they charge more than a professional tailor. Buh-Bye

Left 35 minutes after our appointment time, after numerous "just a couple more minutes" lies while…read morethey wore working with another customer. Got a call 45 minutes after our start time; what's even the point of an appointment system with that kind of wait?

Jayden was a terrible rep for this store. Condescending, rude, not even a smile or acknowledgement…read morewhat so ever. Everyone else in this store was wonderful and the suit is great! Jayden though left a sour taste in my mouth about this place. I would suggest you recommend anyone other than Jayden to assist with your purchase.