THE BEST POOL COMPANY EVER! The owner Robby provided me the best service! Their whole team is…read moreabsolutely amazing and so professional. If you're looking for a professional & reputable company...SOCAL POOL BOYS are the ones

Look at this pool. This is what it looks like after a FULL MONTH of "service" from this company…read more All they do is lie. They promised to come, they promised to fix it, they promised proof of service -- every single time it was "I'll send it, I'll send it." Nothing ever came. Because they never actually did the work. I took down my last negative review because they promised everything would be fixed on Friday. Friday came. No one showed up. Again. I'm done. I'm moving to another company because my pool is destroyed and I can't keep giving chances to people who only know how to lie. This review stays up. I don't care what they promise this time . I've heard every version of it already. Please do not trust this company. Stay far away if you care about your pool. UPDATE in response to the company's reply: The company claims their team came out yesterday. They did not. I was home all day, and I have security camera footage that confirms no one came to my property ，yesterday or any other day. They are now using one lie to cover another. They claim they serviced the fountain "as a courtesy" yesterday. No one was here. They claim it takes 24-48 hours for water to clear. That would be relevant if anyone had actually shown up to treat it. They also say the fountain wasn't part of my agreement. Forget the fountain for a moment！ look at the POOL. My pool is half green. The pool IS in my agreement, and it looks worse than I did a month ago when I signed up. In one full month of "service," I have: * Never received a single service report, despite asking for proof basically every day * Never received before/after photos or any documentation * Watched my pool turn completely green And now they want to be paid for a month of service that never happened, and they're framing my refusal to pay as "unfair." What's unfair is being charged for work that wasn't done and being lied to repeatedly when I asked for proof. Please stay away from this company.Green pools don't lie. The absence of any report or photo in a full month doesn't lie. They say the fountain (small pool) wasn't in my agreement. And here's the part that shows they either don't understand pools or are pretending not to: ALL THE WATER ON THIS PROPERTY IS INTERCONNECTED. It flows between the pool and the fountain. If one section turns green, the whole system turns green. You cannot "service the big pool" while ignoring a green fountain feeding into the same water . that's not how pools work. Here's the part that should concern any potential customer: they sent me a photo of the small pool just now completely green and said NOTHING. No "hey, this looks bad, do you want us to add it to your service?" . They just let it sit and turn green for a month. That's not a service issue , that's a character issue. A responsible company would tell the owner: "This isn't part of your current plan, but it's deteriorating fast, would you like us to take care of it?" Instead, they watched it get destroyed and said nothing until I brought it up. And the reason I didn't notice it because they never sent me any picture the entire month until I complain right now. So if they have sent a picture of how green and how much it was destroyed earlier, I would have noticed it and asked them to take care of it as well. Now this damage is irreversible. And then there's the big pool which IS in my agreement and is also half green after a full month of service because they completely ignore the fountain that share the same water with the pool. Completely ridiculous !!!

I can't say enough great things about Steve! Our previous pool company left our pool green and…read morecloudy right before an upcoming party. I called Steve, and he responded immediately. He came out right away and had our pool crystal clear and sparkling by the very next day. Since then, Steve and his team have been incredibly reliable, responsive, and proactive. They're always helpful, easy to communicate with, and truly stay on top of everything our pool needs. It's such a relief knowing our pool is in good hands. I highly recommend Steve and his team!

I had the opportunity to work for Steve Vaughan Pool & Spa, and I saw firsthand the care and…read moreprofessionalism they bring to their customers. Steve is knowledgeable, dependable, and takes pride in doing the job correctly. I'm grateful for everything I learned while working with the company and would confidently recommend them to anyone looking for honest, quality pool service.

Living Water provided the start-up services for my pool after it was replastered. They provided…read moreexcellent service and communication. I received a text daily informing me of that day's scheduled service. Very friendly, polite, thorough.

These guys have been cleaning our pool weekly for years. They do a great job, the communication is…read moreexcellent, and they're all really nice. Recommend.

Ryan is awesome! We have been clients for years and are so impressed by his service and couldn't…read morerecommend him more highly. Ryan is incredibly helpful, responsive, and trustworthy (answering texts and calls immediately which is unheard of). He kept our pool in great shape for years while our house was rented out and now that we're back and using the pool regularly again, they've been just as fantastic. Every little issue that has cropped up has been handled quickly and professionally. He is always willing to help troubleshoot and get things resolved. It's such a relief to have a pool company you can completely trust, especially when you're not always there to keep an eye on things. If you're looking for a reliable, honest, and responsive pool company, we highly recommend Ryan and his team!

I've trusted Ryan with my pool for a couple years now and the service has been consistently…read moreexcellent. His pricing reflects the quality, you truly get what you pay for. He and his team are thorough and always leave the pool looking perfectly clean and clear. Communication has been great, with quick responses every time. Highly recommend. 5 stars!!!

I hired Arman to do the start up of our newly plastered pool with pebbletech and monthly pool…read moremaintenance back in July. He quoted the most reasonable prices for both services. During the start up process he came by every day for week to ensure the pool was balanced and ready to enjoy. Arman communicates when he is on his way and if you need additional parts or service he will keep you updated and informed. He discovered that my pool filter grids were damaged by the previous pool service company and he brought it to my attention immediately and was able to replace and install the grids the next day. Lots of good qualities when it comes to working with Platinum!

Always arrived late, and always a bad attitude ! Consumer beware, especially who they assign to…read moreservice your pool.

The Lazy Pool is hands down the best pool service we have ever used. John is excellent, always…read morepolite, professional, reliable, and incredibly thorough. One of my favorite things about their service is the email update we receive after each visit. It includes a photo of our sparkling clean pool, the current pH levels, and even confirmation that our gates were closed and locked. That kind of attention to detail and communication gives us tremendous peace of mind. They were an absolute godsend after dealing with consistently poor service from our previous pool vendors. Even better, The Lazy Pool is actually cheaper while providing dramatically better service! They've also done excellent work servicing our pool system and filter whenever needed. I really can't recommend The Lazy Pool highly enough. Great service, great communication, fair pricing, and people you can trust. Five stars all the way!

Im taking the time to write this review because it was very difficult for me to find a fair pool…read moreservice company, as a single woman I experienced service providers where giving me pricing that exaggerated. This company is the best, I'm extremely happy with my pool service company. Their service is excellent, they're always respectful, and they show up on time every single week. Their pricing is the best I've found--especially impressive because I have a saltwater pool, which is usually more expensive to maintain. They keep everything running smoothly and looking great. Not to mention very informative I received photos of my pool when it's serviced and notifications when they will be cleaning the filters and the salt cell. Highly recommend!

Brian did an excellent job installing my new pool pump. He was responsive from the start, showed up…read moreright on time, and was very knowledgeable. He made some great suggestions on relocating my pump and filter and made sure everything was installed correctly. The whole process was smooth, professional, and the pump is working great. I would definitely recommend him to anyone looking for reliable pool related services.

Short version: Brian was super knowledgable, on time, prompt communication, and did everything on…read moretime and on price. I highly recommend. Details: I wanted to upgrade my system with all the latest automation and lighting. Also, I had a malfunctioning salt cell that my weekly pool tech could not figure out. I contacted Brian via the website and received a quick text that same day to setup a meeting. He quickly got the salt cell replacement going under warranty (no cost to me!) and spec'd out an automation setup. That night, received the quote with a timeline to get the parts/ installation. Price was right. Brian got everything installed and running very quickly (and on time) and was super communicative / timely throughout the process. I also liked that he was able to set a time for a meeting, not a half day time window like so many do (and fail to meet). It was a breath of fresh air having someone promptly call you back, setup meeting times and meet them, do the work as promised and on time. It's the way it should be! I'll definitely use Brian again.

My family is so grateful for the incredible experience we had with Cresenta Valley Pools. Cameron…read moretruly has gone above and beyond for us in every way. From the very beginning, he was professional, kind, and genuinely cared about making sure everything was done perfectly. He took the time to explain things clearly, answered all of our questions, and made the whole process feel easy and stress-free. It's rare to find a company that treats you like more than just a customer, but that's exactly how we felt. The level of care, attention to detail, and pride in their work really shows. Our pool looks amazing, and we couldn't be happier. We highly recommend Cameron and his team to anyone looking for honest, reliable, and beyond exceptional service.

Cameron and his team are truly a gem. We recently switched to Crescenta Valley Pools for service…read moreafter our previous provider became unreliable, and they've been fantastic. They quickly identified that our pool wasn't properly balanced and have done an amazing job getting everything back on track. They're reliable, knowledgeable, and easy to work with. It's also great having one company that can handle not only regular maintenance, but repairs and installations as well. They did a great job recommending and replacing our old heater when it broke. Highly recommend them if you're looking for pool repairs or regular maintenance service.