I want to update my review from one star to five stars because of the outstanding response and care…read moreI received from Complete Animal Removal. Only hours after my original post on Friday, 9/26, Katy personally called me with detailed updates and immediately arranged for another representative to come out the same day. She also listened to my input and agreed to have the traps set while I was home so I could provide insight on where I had been hearing the noise. The technician, Monty from Complete Animal Removal, arrived promptly and was incredibly kind, patient, and thorough. He worked with me to place the traps in the best possible locations, and I truly appreciated his professionalism and willingness to listen. The entire Complete Animal Removal team went above and beyond with their urgent response, strong communication, and genuine kindness. I was extraordinarily impressed by how quickly new traps were set and how seriously my concern was taken. Whether or not this method ultimately resolves the issue, I sincerely value the effort, patience, and customer support shown. They truly did the best they could on their end, and it deserves recognition. Thank you to Katy, Monty, and the Complete Animal Removal team for turning a frustrating experience into one of the best examples of responsive and compassionate customer service.

I had groundhogs in my yard and did know how to get rid of them…read more I found Complete Animal Removal on Google. The receptionist explained the services to me, and it was exactly what I needed. The next day, I got Jared, the technician who explained everything to me. This company was wonderful! The price was decent.

Two Rat Snakes managed to find their way into my house! Animal Ridders answered the call. Bo, a…read morewell trained and knowledgeable professional, showed up in about an hour. He explained that as a breeding pair, one of the snakes managed to find its way in through a dryer vent hole, and the other one followed. He was able to remove them unharmed, with no problem.

Very very unprofessional business!! Had them come out to take care of a mole problem. Well the…read moremole Problem never got better only worse. When I called to tell them after I had paid them; they informed me of a 30 day guarantee that NOBODY told me about. They came back out to fix problem and DOUBLE CHARGED me FOR THEIR mess-up!! They will NEVER get another dime from me nor a recommendation!! This company is a joke! UPDATE- 2-15-2020 After the owner tried to send me to collections, I appealed as stated previously. I won the appeal & the owner has been a confirmed LIAR!! DO NOT DO BUSINESS HERE. YOU'VE BEEN WARNED!

Kenneth & Kayla!!!!! I am a first-time customer. For me, the initial experience with any company…read moreprovides a face for it. So, it's important to me out of the gate. It determines whether I proceed. Kenneth (wildlife expert) was the 1st person I interacted with. Kayla (ofc mgr) was the 2nd... I can't say enough about these 2 employees! They both went above & beyond. They made me feel like they understood what I was going through, and it didn't seem like it was just a job for them. I feel they actually cared about my concerns. I called because I saw a gray rat snake on my porch after baby birds. I was terrified. Like REALLY petrified!!! Kenneth explained in detail where it possibly came from, and he calmed my fears by explaining a solution. He was calm. I like a a lot of information so that I can make an informed decision. He was patient with me, answered all my questions, and was polite & kind. Because of his customer service, I canceled my ongoing account with Orkin, and switched to this company 100%. They provide the same service as Orkin, but the additional service of wildlife protection, for basically the same price. My next encounter was with the office manager Kayla. She also was kind, helpful and patient. She walked me through how to sign up for the online account. And even though I called back several times she was kind and patient each time, and walked me through the process step by step until I completed sign-up. Her instructions were perfect. When I told her I don't give out credit card information over the phone, she figured out a way for me to do it myself online. I am happy to be a new customer because of these 2. Because of these 2, I have also recommended this company to several others in my neighborhood who are experiencing the same snakes (Kenneth explained they are most likely coming from nearby land being cleared in our subdivision for new lots). I also recommended this company to friends and family who live elsewhere in the city that I think could benefit from their expertise. Give them a try!

When your phone is answered by a creepy AI bot, I'm going elsewhere. I would have no problem…read moreleaving a message. I do have a problem when a robot answers, gives its "name", and pretends to be a person and keeps asking me questions. I need pest control service and will be choosing another company because of this.

HIGHLY RECOMMENDED BY MANY. Sought this service out when…read morerealizing we had a raccoon problem in our attic. Called Matt on a Saturday and he came out the next day...Sunday. Said he would be here between 10-12n. CHECK!! He promptly did. Explained his plan. To capture and release. Educated us on these little critters. Works so professionally and diligently to rid immediately. Came out almost every day for 7 days and GONE....problem solved. Amazing!!!! Fat and possibly pregnant raccoons!! He mentioned other current jobs...squirrels, rats, on and on. He is def a man of his word. With our particular issue, he charged $389, cash or check, up front. Then repaired and secured damaged attic vents plus more, for an additional $100. Did a perfect job. You will def want him to close up as he will warranty this for 2 years!!! Matt licensed with the State of Kentucky in his line of work. Trust me and all the outstanding reviews I read on another site....he does the best job at the best price!!!

From the owner: We're a long time nuisance wildlife control business.Our company is based around…read morehonesty,fairness,and most of all family! We offer trapping,animal damage repair,chimney caps,crowns,and closures,snake treatments, insulation replacement,crawl space clean outs,fogging,preventative maintenance,wildlife management,and many more services as well.My son Lucas has been going with me since I had to carry him.Odds are you'll meet him if you hire us and he's not in school at the time.

We reached out to Mark for a raccoon issue in our attic. Horrible service would be an…read moreunderstatement. Mark will not honor the agreed quote. He will not honor your time. Keeps delaying the project. Absolutely unethical, arrogant and difficult person to work with. I do NOT recommend.

Top notch. Like anyone good these guys are busy. But they go above and beyond. Thank you!read more

Terminix sends out rude and unprofessional door to door sales people to flood neighborhoods with…read morehigh pressure sales. I got into a shouting match with the idiot that came by my house who refused to show me the peddler's permit he's required to show by law and lied that he had permission from our HOA president (whose name he somehow knew). Good have the greatest pest control ever, but no way I'd ever buy from them given their deceitful sales practices.

Worst customer service and follow-through ever. The first agent dispatched to treat my home for…read moreinsects cancelled my appointment on a Friday and said he would be in touch with me first thing on Monday. By Monday afternoon, I reached out to him but he never responded. On Wed afternoon, I called the office and they scheduled a different agent for Thursday. That agent was a no-show. I called the office again and they said a manager would call me that afternoon or first thing Friday to sort things out and I never got a call. Terminix has lost a new customer.

They were prompt to come and assess the problem. They…read morecommunicated well and finished well.

Eagerly waiting for service agreement to be up and will never use again for anything EVER! First…read moreoff they tried to bill us before they even came and did any work and we originally agreed on a monthly service to which the informed us that we agreed to bi-monthly service and we never agreed to that, then since we informed them that we would not pay for services that wasn't preformed until the service was done our $60.00 monthly service turns out that it's a $104.00 so because we won't pay them before the did the work our fee went up $40.00 a service, total bill shit in my opinion.

I had an exellent experience with this company. I had a chipmonk get into the house from leaving…read morethe back door propped open. My dog found the chipmonk under the couch. I called and they got someone to the house within the hour. After about 20 mintues the technician had netted the chipmonk! Everyone I dealt with from the call center to the technician was very professional and friendly. The fee was $399.00. They did explain to me that if the chipmonk wasn't caught they would set a trap and come back when it reappeared. Thank goodness, the poor thing was caught. Thank you for doing such a great job!

Please do not use this company. They charge you 499 upfront. They say they will come out as much as…read morethey have to to catch all the squirrels. But what they don't tell you it is your money is nonrefundable. We had a dog in my neighborhood damaged one of their cages. I went to the neighbor to let them know what happened and worked a solution out. I let them know and they said they would come back out to trap the rest of the squirrels. Never did. I would call them every day and they would always say they were coming out that day. Nope. Never did. I tried to fix my squirrel problem myself. Suddenly, I was not up to their standards and they were washing their hands of me. Well my standard is, if you're going to say you're going to do a job (especially if you take money for it) you do it. It should never have gotten to the point where I felt I needed to do something myself.

"Humane Wildlife control solutions" should be qualified as scam. They charged me upfront and never…read morecompleted the job. They went unresponsive on txt and phone calls. I had to hire a second company to finish the job for them. This second company told me that they had to clean up after Humane no less than 20 times since January. The owner was directly involved on the business (Beau Gast) and that is why I trusted them. I was mistaken. This gentleman is nowhere to be found! My advise: run away from them

From the owner: Raccoon in the attic? Snake in the bedroom? Skunk under the deck? We humanely remove and solve…read morewildlife problems for homeowners and business owners. We provide humane wild animal removal, exclusion and conflict mitigation consulting and field services on a 24/7 basis using the best available humane solutions.

We have used Dial One over the past few years . Our first services was for termites. Jerry has…read morebeen our technician and always does an exvellent job. He is professional, through and efficient. Inspecting inside and out. We continue to pay the annual fee to ensure that if the termintes do return the company will stand by their policy to come and reapply the treatment. In the past coyple of years we have been fighting ants and Dial One has bern out once every 8 to 10 months to combat the ant problem. Again, Jerry is our tech and does a great job of inspecting, spraying inside and out of the house and is fast and efficient. Prices are reasonable, great service and effective treatments. I highly recommend.

Dial One Real Estate Pest Control has been my pest control company for as long as I can remember. I…read morehave never been disappointed. Scott is my technician and he has done a fabulous job for us. He is professional, courteous, and really gets the job done. Thank you, Dial One, for your great work.