Kenneth & Kayla!!!!! I am a first-time customer. For me, the initial experience with any company…read moreprovides a face for it. So, it's important to me out of the gate. It determines whether I proceed. Kenneth (wildlife expert) was the 1st person I interacted with. Kayla (ofc mgr) was the 2nd... I can't say enough about these 2 employees! They both went above & beyond. They made me feel like they understood what I was going through, and it didn't seem like it was just a job for them. I feel they actually cared about my concerns. I called because I saw a gray rat snake on my porch after baby birds. I was terrified. Like REALLY petrified!!! Kenneth explained in detail where it possibly came from, and he calmed my fears by explaining a solution. He was calm. I like a a lot of information so that I can make an informed decision. He was patient with me, answered all my questions, and was polite & kind. Because of his customer service, I canceled my ongoing account with Orkin, and switched to this company 100%. They provide the same service as Orkin, but the additional service of wildlife protection, for basically the same price. My next encounter was with the office manager Kayla. She also was kind, helpful and patient. She walked me through how to sign up for the online account. And even though I called back several times she was kind and patient each time, and walked me through the process step by step until I completed sign-up. Her instructions were perfect. When I told her I don't give out credit card information over the phone, she figured out a way for me to do it myself online. I am happy to be a new customer because of these 2. Because of these 2, I have also recommended this company to several others in my neighborhood who are experiencing the same snakes (Kenneth explained they are most likely coming from nearby land being cleared in our subdivision for new lots). I also recommended this company to friends and family who live elsewhere in the city that I think could benefit from their expertise. Give them a try!

When your phone is answered by a creepy AI bot, I'm going elsewhere. I would have no problem…read moreleaving a message. I do have a problem when a robot answers, gives its "name", and pretends to be a person and keeps asking me questions. I need pest control service and will be choosing another company because of this.

I want to update my review from one star to five stars because of the outstanding response and care…read moreI received from Complete Animal Removal. Only hours after my original post on Friday, 9/26, Katy personally called me with detailed updates and immediately arranged for another representative to come out the same day. She also listened to my input and agreed to have the traps set while I was home so I could provide insight on where I had been hearing the noise. The technician, Monty from Complete Animal Removal, arrived promptly and was incredibly kind, patient, and thorough. He worked with me to place the traps in the best possible locations, and I truly appreciated his professionalism and willingness to listen. The entire Complete Animal Removal team went above and beyond with their urgent response, strong communication, and genuine kindness. I was extraordinarily impressed by how quickly new traps were set and how seriously my concern was taken. Whether or not this method ultimately resolves the issue, I sincerely value the effort, patience, and customer support shown. They truly did the best they could on their end, and it deserves recognition. Thank you to Katy, Monty, and the Complete Animal Removal team for turning a frustrating experience into one of the best examples of responsive and compassionate customer service.

I had groundhogs in my yard and did know how to get rid of them…read more I found Complete Animal Removal on Google. The receptionist explained the services to me, and it was exactly what I needed. The next day, I got Jared, the technician who explained everything to me. This company was wonderful! The price was decent.

HIGHLY RECOMMENDED BY MANY. Sought this service out when…read morerealizing we had a raccoon problem in our attic. Called Matt on a Saturday and he came out the next day...Sunday. Said he would be here between 10-12n. CHECK!! He promptly did. Explained his plan. To capture and release. Educated us on these little critters. Works so professionally and diligently to rid immediately. Came out almost every day for 7 days and GONE....problem solved. Amazing!!!! Fat and possibly pregnant raccoons!! He mentioned other current jobs...squirrels, rats, on and on. He is def a man of his word. With our particular issue, he charged $389, cash or check, up front. Then repaired and secured damaged attic vents plus more, for an additional $100. Did a perfect job. You will def want him to close up as he will warranty this for 2 years!!! Matt licensed with the State of Kentucky in his line of work. Trust me and all the outstanding reviews I read on another site....he does the best job at the best price!!!

From the owner: We're a long time nuisance wildlife control business.Our company is based around…read morehonesty,fairness,and most of all family! We offer trapping,animal damage repair,chimney caps,crowns,and closures,snake treatments, insulation replacement,crawl space clean outs,fogging,preventative maintenance,wildlife management,and many more services as well.My son Lucas has been going with me since I had to carry him.Odds are you'll meet him if you hire us and he's not in school at the time.

Two Rat Snakes managed to find their way into my house! Animal Ridders answered the call. Bo, a…read morewell trained and knowledgeable professional, showed up in about an hour. He explained that as a breeding pair, one of the snakes managed to find its way in through a dryer vent hole, and the other one followed. He was able to remove them unharmed, with no problem.

Very very unprofessional business!! Had them come out to take care of a mole problem. Well the…read moremole Problem never got better only worse. When I called to tell them after I had paid them; they informed me of a 30 day guarantee that NOBODY told me about. They came back out to fix problem and DOUBLE CHARGED me FOR THEIR mess-up!! They will NEVER get another dime from me nor a recommendation!! This company is a joke! UPDATE- 2-15-2020 After the owner tried to send me to collections, I appealed as stated previously. I won the appeal & the owner has been a confirmed LIAR!! DO NOT DO BUSINESS HERE. YOU'VE BEEN WARNED!

They were fast and took care of our ant issue. Their service plan is affordable too. I have had…read moreservice in the past that had a smell for a day or two. This was zero scent.

The Black Diamond Pest Control Evaluator In Elizabethtown Ky , first name with a J was excellent…read more A young man with dark hair , was so thorough and courteous. Explained everything and so professional. Was at the home around 1 15 pm today. Gave a great home inspection and very nice !

I cannot say enough wonderful things about Rezolv. Rapid response, wonderful work, VERY throrough,…read moreDavid was absolutely amazing and took care of everything. HIGHLY recommend them for any indoor or outdoor pest problems.

From the owner: Since 2014, Rezolv Environmental has been dedicated to serving the Charlestown and Clarksville…read morecommunities with exceptional pest control services. You'll find our team is licensed and insured in both Kentucky and Indiana, ensuring peace of mind. Ever been frustrated by door-to-door sales tactics? We don't do that. Instead, we focus on providing you with reliable service right when you need it. Imagine the relief of a pest-free home as you enjoy the comfort of your space without worry. We offer free estimates and emergency services. Whether it's residential or commercial needs, we're here for you.

They were prompt to come and assess the problem. They…read morecommunicated well and finished well.

Eagerly waiting for service agreement to be up and will never use again for anything EVER! First…read moreoff they tried to bill us before they even came and did any work and we originally agreed on a monthly service to which the informed us that we agreed to bi-monthly service and we never agreed to that, then since we informed them that we would not pay for services that wasn't preformed until the service was done our $60.00 monthly service turns out that it's a $104.00 so because we won't pay them before the did the work our fee went up $40.00 a service, total bill shit in my opinion.

I needed a snake removed promptly from my residence before my wife returned. Andy was the utmost…read moreprofessional and arrived shortly after a brief phone call and took care of the problem immediately. Alpha and sons and alpha wildlife are highly recommended. Truth professionals and I deserving of your business. And it also removed a raccoon from my same neighborhood day's prior. As stated before true professionals and highly recommended!!!

I've used Alpha Wildlife to get rid of raccoons in my attic. Andy was great and knowledgeable…read more Great value for the service requested.