Kenneth & Kayla!!!!! I am a first-time customer. For me, the initial experience with any company…read moreprovides a face for it. So, it's important to me out of the gate. It determines whether I proceed. Kenneth (wildlife expert) was the 1st person I interacted with. Kayla (ofc mgr) was the 2nd... I can't say enough about these 2 employees! They both went above & beyond. They made me feel like they understood what I was going through, and it didn't seem like it was just a job for them. I feel they actually cared about my concerns. I called because I saw a gray rat snake on my porch after baby birds. I was terrified. Like REALLY petrified!!! Kenneth explained in detail where it possibly came from, and he calmed my fears by explaining a solution. He was calm. I like a a lot of information so that I can make an informed decision. He was patient with me, answered all my questions, and was polite & kind. Because of his customer service, I canceled my ongoing account with Orkin, and switched to this company 100%. They provide the same service as Orkin, but the additional service of wildlife protection, for basically the same price. My next encounter was with the office manager Kayla. She also was kind, helpful and patient. She walked me through how to sign up for the online account. And even though I called back several times she was kind and patient each time, and walked me through the process step by step until I completed sign-up. Her instructions were perfect. When I told her I don't give out credit card information over the phone, she figured out a way for me to do it myself online. I am happy to be a new customer because of these 2. Because of these 2, I have also recommended this company to several others in my neighborhood who are experiencing the same snakes (Kenneth explained they are most likely coming from nearby land being cleared in our subdivision for new lots). I also recommended this company to friends and family who live elsewhere in the city that I think could benefit from their expertise. Give them a try!

No call as they stated they would…read more No call as they stated they would. I received the call. They efficiently provided the service. I thought I had squirrels in my home but they confirmed that I didn't. The young man who came was pleasant and thorough. I thought it was overpriced- $300 for less than an hour. It would have been applied to any treatment if needed, but it was a flat assessment fee.

Oh, how much I hate having to need a pest control company but how thankful I am that we found Perks…read moreWorX to help us! The tenant in the duplex I own saw evidence of rodents, and after my husband I couldn't get a handle on it, I sought out an exterminator. Perks WorX responded to my Request a Quote via Yelp, and we were able to schedule a time for them to come out within the following days. Come to find out, we weren't dealing with mice but with Norwegian rats (viking rats!!!!), and the exterminator also pointed us to a raccoon living in the attic (ew!!!). I hate that I know way more about both of these creatures than I did before, but I'm thankful that Perks WorX had such information to impart. Their prices were the best I found, and they were able to get our rat situation (again, ew!) under control, and we have a plan for the raccoon. I was also able to text them questions throughout the process. While I hope I don't have to call an exterminator again when another pest situation arises ... I'm glad I know of a great company to reach out to.

I had this company come out to my house several times. At some point, they stole my two solar…read morecontrolled animal deterrent for my garden. I know it was this company cause it's the only company that had full access to my home.

Great service. They put up with my endless questions and do a great job every time…read more What is even better is they complete their comments.

The owner is incredibly rude and condescending. Very poor work. Stay clear from this company.read more

They were prompt to come and assess the problem. They…read morecommunicated well and finished well.

Eagerly waiting for service agreement to be up and will never use again for anything EVER! First…read moreoff they tried to bill us before they even came and did any work and we originally agreed on a monthly service to which the informed us that we agreed to bi-monthly service and we never agreed to that, then since we informed them that we would not pay for services that wasn't preformed until the service was done our $60.00 monthly service turns out that it's a $104.00 so because we won't pay them before the did the work our fee went up $40.00 a service, total bill shit in my opinion.

We used their services to resolve a problem with an in-ground yellow jacket nest. Initially, Isaac…read moresprayed the area, and told me to wait a few weeks for the insects to die. My sister wanted a different result, so Isaac promptly came back out and removed the nest in his bee keeper's suit! Thank you IPM!

I needed a company that treated for bed bugs and IPM was the right business. Discussed fully the…read moreissue and how they were going to treat. Also 5 stars for timely response, bed coverings after treatment and how to proceed going forward. Pricey but you get what you pay for and you do not want the cheapest company when treating for bed bugs. Would highly recommend.

They were fast and took care of our ant issue. Their service plan is affordable too. I have had…read moreservice in the past that had a smell for a day or two. This was zero scent.

The Black Diamond Pest Control Evaluator In Elizabethtown Ky , first name with a J was excellent…read more A young man with dark hair , was so thorough and courteous. Explained everything and so professional. Was at the home around 1 15 pm today. Gave a great home inspection and very nice !

Great service , very thorough Very professional and…read moreknowledgeable. Even though Problem contained in one room he checked all rooms to be safe. Pricing very reasonable.

From the owner: Cooper Pest Control provides pest control services in Oldham County, KY, and surrounding counties.read more

We have been using them for three years. They consistently call to set up our next appointment and…read morework around our schedules. Their service has consistently eliminated our ant and spider issues inside the house. The technicians have been polite and most go the extra mile for customer satisfaction.

From the owner: Keep termites, rodents, spiders, and creepy crawlies out of your home with Precision Pest Control…read more We offer residential and commercial pest control in La Grange, KY, helping you safeguard your space from invasive creatures. Not only do we eradicate pests, but we can seal and restore any areas of your home, from the roof to the crawl space, to prevent them from coming back inside. With our specialized inspections, treatments, and pest prevention services, those unwanted creatures will be gone for good. We are practical, professional, and precise, with more than 40 years of combined experience. We are your neighbors, here to provide the quality care your family deserves. Contact Precision Pest Control to schedule an inspection.

Canceling Aptive has been way harder than dealing with the ants…read more I've been a customer for several years and tried to cancel about a month ago. The agent told me my card was removed (it wasn't) and said I couldn't cancel yet because I was on auto-renew -- I was told to call back at the beginning of the year. So I did. And that's when the fun really started. I emailed the address they list for support -- turns out it's no longer monitored. I was told to send "written notice" to another email, which then replied that they don't handle cancellations. I was told to call instead... except live agents were out for the New Year holiday. All this while I'm getting texts about a future service appointment that I'm actively trying to cancel. Every path leads to a dead end. Email says call. Call says no one's available. Another email says they don't do cancellations. Meanwhile, service is still scheduled. If you're thinking about Aptive, just know that signing up is easy -- getting out is not. At this point, I'm honestly not sure who the bigger pest is: Aptive or the ants.

Good luck trying to cancel, I've been trying to for months. I don't even live at the property…read moreanymore!!!!! They came to my house on 12/10, charged my card on 12/18 $116.60 for the next service and then never came. Charged my card last night, 1/16 $116.60 even though they never came after 12/18. I called this morning to try and cancel AGAIN and he basically told me no, and that they'll give me 2 free services. So I paid $233.50 for a random family in my old home to have two free services. Now I have to go into my bank today and close the account so these people can't steal more money from me. I'd rather have ants than deal with these bottom feeder people. He also said I'm paying for a 24 month service, 3 visits/year when they've been coming monthly since June.

Reasonable rates. They email you before they come out. Would definitely recommend giving them a try.read more

Chuck and his team have done everything they have said they will do all while maintaining…read morecommunication and top notch customer service. Very happy with their work and will continue to use their services.