I have received many pedicures from here, but yesterday was the worst by far. (Most are pretty good). I usually like to keep my toenails with a little length, so I can have a really nice square shape on them. The technician cut my nails ALL THE WAY DOWN and didn't even shape them square.. it was horrible. When I mentioned it she said that my nails were broken so she had to (untrue, but she could've asked before she did it regardless) I absolutely am unhappy with the service I received here. It's very simple to shape toenails square! And even more simple to communicate with your client! I'm sorry Alpha, but I can't go back here which stinks because I loved it when it first opened. Also, when I expressed my concern the technician said "it's okay your toenails will be grown back in two weeks" not the point, and also not her place to call it. Very displeased. read more

Second time with the dreaded Teresa. She literally made me bleed the last time, so I should have said someone else (I had appointment). But I thought maybe she had a bad day, give her another shot. As todays photo shows, she did it again!!! Terrible. ROUGH, poor technique, and rushed. There was nothing relaxing about the experience and she nicked my polish twice because she was so wildly rough moving from one hand to the other. She stinks. Avoid at all costs! read more

Went to this nail bar at the suggestion of a friend and let me tell you, I will NOT be returning. The facility was very clean and they did seem to follow very strict Covid protocols. However, I was so unhappy with my nails. They were extraordinarily thick, not the shape I had requested, and began lifting within a week's time. I even had an acrylic tip completely snap off! These nails felt VERY unnatural on my hands because of how thick the acrylic was. For 40 dollars (before tip) and a 20 minute drive, I certainly expected more. read more

Alpha Nails Bar - Broken Acrylic - Nail Salons Near Me - Worcester, Massachusetts

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I brought my daughter here for a mani pedi for her 5th birthday. They were so great and even had a special child princess pedicure chair. She had a blast such an affordable special treat! read more

I go here for eyelashes. Andy is very good at it. They last pretty well and he is knowledgeable. It's a busy place but there's a quiet back room to relax in (with soothing music). You could fall asleep! read more

Today was my second time seeing Thao at Alpha Nails for dipping powder, and she once again made my day. The salon is beautiful and clean and all of the employees are kind and welcoming. Thao does an incredible job and always makes sure I'm happy with the color, shape and length. I'll be back in a couple weeks! read more

Alpha Nails Bar - Dip manicure - Nail Salons Near Me - Worcester, Massachusetts

I recently went to get get my nails done Alpha Nails. I just wanted a simple design of daisies on my nails for a manicure for my prom nails and it turned out to look like this...It looks like fried eggs and nothing like the reference photo. My friends also went to the salon and had a very good experience here and their nails turned out well but I'm confused as to why mine did not work out and confused the lady did not tell me that she could not complete the look that I had ask for. Not only am I disappointed that my manicure did not turn out well but my pedicure was also very bad. She cut my toe nails down wayyyy too far and left them swollen and inflamed. I am very disappointed with this service and will be asking for a refund. read more

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Love the clean beautiful ambiance at this salon. Best place to get a quality pedicure. Lots of great nail techs keeping up with trends. Andy is amazing with advanced nail art! Highly recommended him. read more

I went to this place on a whim. They took me as a walk-in-- no wait (I did go on a Monday). I've been to 3 different nail salons in the Worcester area since moving here and this is my new spot! Best nail salon I've tried in Worcester BY FAR. Clean, kind staff, quick work, beautiful nails. read more

I went in for an eyebrow and lip service and they burned me... I would have been ok for a small burn but this was both eyes and the right one was big and quite obvious esp when it scabbed and it hurt like hell. They were nice and the place is nice but they burned me. read more

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This place was really expensive for what I got. My mani and pedi were rushed (my friend started before me and finished well after me despite the fact that we were receiving the same service). The nail technician didn't smooth my calluses and my heels are still rough - I would have booked a polish change if I didn't want my feet to be soft! The waxing room is tiny and the waxer did a poor job of waxing my legs. I don't think it was entirely her fault - the chair is basically an armchair so I needed to hold my own legs up in order for her to get the back. Also, the cotton balls she used to clean off my legs disintegrated and stuck to me leaving little bits of fluff everywhere. We came at 4pm on a Saturday and they were out of nearly every beverage. They also only offered me one 8oz bottle of water the entirety of the 2.5 hours I was there! I definitely don't feel like I got my money's worth. If I'm paying upscale salon prices, I expect upscale salon facilities (not a waxing room where the waxed literally can't maneuver around) and upscale service. read more

Very nice customer service, but no modern skillset! My nails never come out the way I want

I love alpha nails bar. Lived in Boston, NYC, and Philly, and have tried many a nail salon. Alpha is clean, spacious, and all of the staff are kind and courteous. Never had a manicure or a pedicure I didn't like from Cindy or Kim. Also, the dip manicures I have gotten there have allowed my nails to grow and be the healthiest they have been in my life. Can't recommend them enough! In the times of covid, I understand prices for services have gone up so small businesses can continue to support themselves and staff and I will continue to support Alpha. read more

Alpha Nails Bar - French Dip - Nail Salons Near Me - Worcester, Massachusetts

This salon is very nice inside and extremely clean. The staff are professional and friendly. I came here for a dip manicure and the technician was meticulous and skilled. This is definitely the best nail salon I've been to in the area, I'll certainly be back. They even have lots of organic options to choose from. read more

Alpha Nails Bar - Dipping powder nails - Nail Salons Near Me - Worcester, Massachusetts

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I always have an amazing experience here! Very, efficient, clean and my nails alway look perfect and last forever! I will never go anywhere else! read more

I get my nails done by Kelly! She's amazing! The extra money for gel nail polish is definitely worth it. read more

Alpha Nails Bar - Holiday nails by Kelly! - Nail Salons Near Me - Worcester, Massachusetts

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Awesome place! The interior is so relaxing (the glass waterfall is beautiful) Everyone there is friendly, nice and always make you feel welcome. A few times, I've gone there close to their closing time and they fit me in to their schedule (which I was very grateful for!) I've been to just about every nail salon in Worcester and Alpha Nails Bar is by far the best one around. read more

I have to split the difference on my star rating. I've been going here regularly for about a year. On the whole, the staff are great, it's cute and clean. BUT there's always that one person who drags the place down. Teresa is terrible. The first two times I thought maybe she was just having a rough day, but for the third time now she has left my cuticles and under beds knicked and bleeding. I literally had to come home and slather my fingertips in Neosporin. I'm starting to wonder if it's personal or if she truly is this bad at the job. So the salon gets 5 stars, Teresa gets 1 star. Until they move her off mani service, the reputation of the salon overall will continue to suffer. She's consistently bad to the point of inflicting harm--on customers as well as the business. read more

First time here today. I made an appointment yesterday and was able to get in today. I got a regular mani and pedi. Really nice inside. Everyone was friendly. Super clean and sanitized. Sasa was awesome. She did a great job! Definitely my new nail spot! read more

Lovely atmosphere, upscale feeling salon. It felt clean and sanitary, which is hugely important. I had the first appointment of the day. My tech was Shasha (I am sure I didn't spell that correctly). She was friendly and pleasant. I went in for a manicure and pedicure before a trip. The pedi was one of the best I have ever had. No accidental nips with clippers, no odd nail shapes due to lack of attention, etc. Most times I won't bother with the mani because I know the polish will chip well before my trip is over. I very rarely have a mani that lasts more than three days before I have to change it out. I threw caution to the wind and did it this time, bringing a back-up color with me, just in case I needed creative touch-ups. By day 5 there was the tiniest bit of wear on the edge of one nail. No chips. I threw a small edge of the "back-up" polish along the edge of that nail just to keep things together for the last couple of days. Shasha is a magician, and I'm not sure I will see anyone else. read more

So I have been going to Alpha Nails for a while now. And each time I go, I make an appointment before hand with Sasa. She is super sweet and always makes sure I am happy before I leave there. Now a little of a back story, I had started doing to Alpha during COVID & the pricing was a little more expensive then others. So, I ventured off & tried a few nail salons in Worcester and was never fully happy so after some time away I returned back to Sasa. Thank god. Because as you can see in the pictures attached, she does an amazing job. I recently had almond/stiletto & then this last set I took them off & got a new full set with coffin & she was totally okay with it. I didn't get that feeling of thinking she was upset with me at all... so I will 100% spend the extra money for walking out of there happy! ANDDD if I DID have an issue, because things happen, the staff is very nice about it and makes it right. read more

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Alpha Nails Bar is my absolute favorite place to get my nails done. I don't live anywhere near Worcester but this place is worth the drive. The salon itself is so luxurious, with a beautiful atmosphere and soft, relaxing music playing. The staff is friendly and professional. My nails always come out amazing. I highly recommend Alpha Nails Bar if you're looking for a fantastic salon! read more

i don't understand why they were so confused on why i didn't like them. i expressed nicely that i didn't like them and just would much rather do a color since i know french can be tricky. the nail tech got upset with me and stormed off, the manager said i would need to come back in 2 hours to get them redid. the nails with clearly bumpy, didn't even bother to cut my cuticles, left nail glue and acrylic all over my nail. i think if you are paying $40+ it should be worth that type of money. so disappointed i'm not coming back theres so many better nail salons skill and customer service wise. read more

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Friendly & Efficient. Good job Mani, Pedi!!! Reasonable too...

This was my first visit. I went for a powder dip manicure. The good: great selection of colors, service quick, priced well. Bad; the instruments used were not sterilized so I will not return. read more

This place is HORRIBLE!!!! The worst customer service-triple book. I had a 9:15 pedi scheduled w/ Lynn this mornin, last evening I rec'd a text indicating she would be in a little late and could I do 9:40. I said yes and indicated it would be tight time wise tho. I arrived at 9:40 and checked in. At 9:50 I asked if Lynn was in and was told by the girl at the desk she was and she was in the back to give her a few minute. 5 minutes later I explained the situation which she appeared unaware of?! She went to the manager and she hustled she to a chair and turned the water on. it's now 10 and I asked where Lynn was and she told me she was finishing a quick polish. it was at that point I saw Lynn across the room massaging a customer's feet!! I said she's not finishing up, she's in the middle of a massage and again asked about my initial 9:15 appointment that they rescheduled stated Lynn would be coming in late! clearly she was over booked and was actually there at 9:15 giving another pedicure. not one employee offered to rectify the situation and acknowledge their screw up and deceit and for wasting my time!!! DO NOT give this place your money as that is ALL they are interested it!!!!!! read more

I've been getting my nails done here since December of 2020. It's so clean and professional aswell! I haven't gotten anything too out there just basic acrylics with a solid color last few times I have been. The nail tech nail tech that was available today and did my nails was named Sasa. She did an excellent job and I have never been happier with my nails! Highly recommend coming here!! read more

Alpha Nails Bar - Nail Salons Near Me - Worcester, Massachusetts

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Amazing pedicure and gel manicure. Relaxing, Staff very professional and nails look fantastic!!!

My nails were dip and chipped off after 3 days!!!! I was so upset. The lady did them super fast and didn't even clean around my nail. Would not recommend. read more

Dont go to this place!! I walked in and it took 30mins for someone to come do my nails. To continue, the girl that did my nails could not do French tip! she was rough and left nail glue on my fingers. she made my nails bulky and have chunks!! don't go to this place and safe your money! read more

Just had the best pedicure and foot massage I've ever had! Also tried reflexology for the first time. Great price for the experience.

Me and my friend made and appointment for 2:30 for a gel manicure and dip manicure since she had work at 4. That were almost done with my nails before they started my friends dip manicure, making her late to work. My manicure came out horrible and I can't believe they charged me full price. Needless to say I will not be returning. EVER. read more

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I was really excited that this place opened right down the street from my house so I went in for a pedicure(no wait time at all, which was nice) I chose a collagen pedicure and it was not great. The woman who did my pedicure didn't seem like she knew what she was doing. The water was only Luke warm, she kept cutting into my skin, she bareeely took care of my calluses on my heels, I wasn't offered a drink and it took her like 15minutes to put the nail polish on. I'm giving 3 stars because she was nice and the salon looks beautiful inside, plus one of the managers checked on me. Hoped to be blown away and make this my new favorite salon but I'm not sure now. read more

I loved this place. Like what they're doing for COVID too! Very clean and Kelly did a great job on my basic btch request I will definitely be back! read more

Alpha Nails Bar - Nail Salons Near Me - Worcester, Massachusetts

The place is not responsible for its clients but they are responsible to try to provide a relaxing atmosphere. This morning a male brought his mother or someone in for services. He sat down in a pedicure chair (he did not have any services for himself) and proceeded to make multiple phone calls. He was wicked loud and very annoying. I know it's not the salon's fault, but I didn't understand why the gentleman working the counter didn't politely ask the annoying non-customer to take his conversation outside It was just awful. Several other customers were rolling their eyes or commenting. It took what would have been a relaxing event and made it terrible. I also think it's bad that they won't allow you to tip with a credit card. Makes you wonder why doesn't it?? read more

I don't trust just anyone with my nails, as many of us typically do, especially when dealing with DIP products for nails, but I was tired of traveling to Marlborough to get my bails done. Bumped into this new nail salon and to say I was pleased and thrilled with the end result was an u understatement... then pricing came up and I was SHOCKED when the pricing was on par with what I have seen from HIGHER QUALITY salons! - Friendly staff; - Caring owner who is attentive to her team and the customers needs; - SANITARY! All of their tools are disposed of so you know when they open a new bag, it's new new, not put under a sanitation light that doesn't always do the job; - they even offer beverages and more specifically some good teas; Great experience! You pay for the quality and good nail salon experience! read more

This is my new favorite place to get my nails and toes done! The prices are great, the place is so clean, and the ambiance is great! There are a TON of colors to choose from and plenty of people working. I don't think I've ever waited more than 10 minutes to get my nails or toes done. I am always very pleased with how my gel manicure and pedicure comes out- not to mention my gels last beyond the usual two weeks! read more

Some of the crew will just paint your nails and not do the actual manicure part. Leaving the hang nails and cuticles then do a half ass massage. Makes you feel like you wished you'd spent your money elsewhere. read more

First time doing a manicure or pedicure so I have nothing to compare to. However it was a great experience. Very clean and friendly staff

I'm happy to have this place open. I got a pedicure and it lasted approx 3 weeks. It's a nice clean salon with a lot of pedicure chairs and 2 adorable little pedicure chairs for kids. My technician was friendly Good selection of colors, mostly OPI. The only thing I would change is to add Essie to the offerings since I prefer it to OPI. read more