Le was very calming and gave me one of the best pedicures I've ever had. I got an immediate appointment when I walked in. Very clean and professional! I'll be back! read more

I've been coming to this salon for several years because my nails always lasted well, so I never felt the need to switch. Unfortunately, over the past few months, the customer service has declined significantly. I've repeatedly been made to feel uncomfortable by my nail technician for politely speaking up about my preferences. If I have an appointment with her after 4 PM and ask for any type of nail art, I feel like I'm being glared at and talked about by staff, or my designs end up rushed because they're trying to get me out the door before closing. I've attached photos of what I requested compared to what I received at my appointment today. I paid $68 before tip. During the appointment, I simply asked if the lines could be adjusted to be more symmetrical. My nail technician responded, "Next time, go to anyone else. I'm not doing your nails again." If the design was outside of her comfort level, I would have much preferred that she tell me upfront so I could choose a different design or another technician. Instead, I politely agreed and went to pay. She initially told me there would be an $8 partial design fee, but when I got to the register, she changed it to $15. When I politely asked about the difference, she raised her voice at me in front of other customers and accused me of not wanting to pay. As someone who has been coming here every three weeks for years, pays my bill without complaint, and consistently tips $10-20, I found that incredibly disrespectful and embarrassing. I do want to acknowledge that the manager was kind and offered to redo my nails as a solid color, which I really appreciated. Unfortunately, the interaction with my technician completely overshadowed that gesture. I've never left a nail salon in tears because of how I was treated. After being a loyal customer for years and driving 45 minutes for every appointment, this experience was enough for me to decide I won't be returning. read more

Alpha Nails Bar - What I got (after multiple trial & errors) - Nail Salons Near Me - Worcester, Massachusetts

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Always friendly, and they do an amazing job EVERY TIME. I have sent so many of my friends here after they've had chipping gel, breaking dip, and just terrible jobs at other salons, and they won't go anywhere else now. 10/10 every time. I recently moved and I'm still willing to drive out there for their work. read more

This is my go to for ME TIME. Great location and ample parking. Salon is modern and elegant. Extremely clean, easy appointment booking, modern nail services and products . Highly recommended read more

Great selection of colors and fair pricing. They are friendly and always do a good job.

Clean and always available without much wait at all for walk ins. Each manicurist is good at what they do! I've been going for years and have never once been disappointed read more

I've been going regularly for a year now and I get 5-star service EVERY TIME. I have thin nails so I get acrylic tips with gel and gel pedicures; they stay strong and shiny between fills. No chips, no peeling, ever. They are very professional and friendly and there's never a wait even without an appointment. I'll never go anywhere else. read more

I love this place, amazing job with my threading appt. I usually walk in, if I need to wait I wait. It has off street parking in the back as well. read more

Great place, love all the nail techs, always pleasant. The place is clean, great ambiance, soft music.

Great service . Nice salon and very clean . Prices are good . I left my old salon as they were 14 less and gave better service

Clean efficient and pleasant salon. The young women who work there are proficient and thorough. Very nice place to have nails done.

Exceptional service Quality and staff very friendly Lynn was amazing and so was Rosie!!! I had a pedicure, gel manicure and waxing! Awesome- this was first visit and I will be back! Highly recommended Salon is extremely clean... read more

I Absolutely Love this nail place!!! It is probably one of the nicest nail spa's you will ever go to! It's nice and big not one of those small cramped shops, no no I'm talking huge! When you first go in They have ty put your name and number and a ticket, for me it was a little bit of a busy day and there was a group!! They took me right away!! I also noticed they not only had good prices but they had an area for kids to get their nails done!!! which to me was really shows that they care! The service was good and The people are amazing!!! I was visiting a friend so I don't go to this place often but I can tell you O would Totally visit just to go back to this place it is 1000% worth it!! read more

Alpha Nails Bar - Nails - Nail Salons Near Me - Worcester, Massachusetts

The service and ambiance was great as always . I've been coming here for a while however this time I was very surprised to have been charged a lot more for a set that was a lot more simpler than I've had before. Overall, our nails come out great every time we go, but this time I was a bit displeased. I understand how some of this may have been on me for not asking the price before which I was able to pay afterwards, but I believe the pricing was definitely a bit fishy. I've certainly gotten more complicated nails at the same place with the same nail tech, and I got relatively more simple nails this time with only a few gems and glue. I went from having a reasonable price of $115 to $130 dollars. On the other hand, my friend whom I went with but for some reason was sat separate from me was given nails that were worth AT MOST $80-90 but was charged $100. In total we paid $230 for a regular service that we usually get because we are regulars. read more

I have been going to Alpha Nails Bar about once a month for a couple of years now. I am usually happy with the services there, although when I pay for a spa pedicure, my feet should be smooth! Instead, I usually am left with some rough spots on my feet. I am not the kind of person who is comfortable complaining about that, but I wish I had the courage to reach down and feel the skin on my feet while I'm still in the pedicure chair. I would look at the person and ask, "Really? Why are my feet still rough?" Instead, I say nothing. Shouldn't they be feeling their clients' feet to check for roughness? I always tip generously, even when this happens, because I feel guilty not doing so after they work on me. My husband says I shouldn't tip if my feet are rough. Last time I was there, an inconsiderate woman was having a pedicure and actually seemed to be having a loud Facetime conversation with someone on her cell phone. Myself and several other clients were glancing in her direction with disapproval, as our spa experience was not relaxing having to listen to this loud disruption. It was so inconsiderate, and I couldn't believe that not only did I not see signs posted stating that this is not allowed, but no staff member went over to her and told her to stop. Finally, I noticed a staff member go over there, and before I could celebrate, I instead saw that the staff member was handing her a charger for her phone! This was the perfect opportunity for her to stop, if her phone was dead, but instead she was stupidly handed a charger, which allowed her to continue this unacceptable behavior. If this happens again, I will be looking for a different nail salon. I went to my previous nail salon monthly for 10 years, until something happened there that I did not like the way I was treated. (I had called and made an appointment, and when I got there, they didn't have me scheduled and said they couldn't take me. I was appalled that they didn't value me more as a loyal customer, and fit me in that day. I never returned.) read more

Love coming to Alpha - always get a great paint job as well as thorough massage with my services (alpha/deluxe pedicures are the best!) I always leave feeling pampered and relaxed. Recently took my daughter and she had such a fun time getting her first fancy mani/pedi. read more

The service was awesome! And I will be back again and tell everyone about. From the moment I call and when I came in, the customer service was great. I didn't have wait for no more than 5 minutes. You guys keep up the great work. Amy, did an amazing job with my nails. And she was very present. Thank you. read more

Super nice lady did my nails, I asked for a french full set and she made sure my french came out perfect! read more

Alpha Nails Bar - French full set with bow charm and pearls - Nail Salons Near Me - Worcester, Massachusetts

My new spot and each time they do not disappoint they LISTEN to you. Love them definitely recommend

Terrible terrible terrible. Only reason why they are busy is due to location. Don't come here. Go somewhere that doesn't resemble an assembly line. read more

Alpha Nails Bar - Tried them for the last time. Looks like I did them at home. Can someone open a decent nail salon. - Nail Salons Near Me - Worcester, Massachusetts

Lucy was excellent and did a beautiful job on my nails she knew exactly what i needed and wanted

I have been looking for a new salon in the city and so happy with my dip manicure today. I had Sasa and she was so comforting and professional from start to finish. I had a special request and she was patient for me to figure it out and they look amazing! I will definitely be back to this beautiful salon! read more

Alpha Nails Bar - Neon dip manicure - Nail Salons Near Me - Worcester, Massachusetts

Very nice pedicure that was relaxing and carefully done. Great location. Good selection of nail polish.

Great atmosphere, clean and the people are respectful and nice. A place you want to keep visiting. Highly recommend it.

Got a full set and a pedicure, best service i've had on the East Coast since i moved here in two years

Easy to book ahead. Great parking. Clean and efficient. Kim did a great job. Will go back for sure. read more

Alpha Nails Bar - Dipping powder nails - Nail Salons Near Me - Worcester, Massachusetts

I just love love to go to Alpha Nails. The level of service never disappoints. Clean, friendly and professional. Definitely recommend read more

The quality was disappointing. I got a $50+ pedicure that was Exactly the same as the $38 basic service. It described extra treatments that didn't happen. I paid extra hoping it would be better than the last time which wasn't great. They literally put a got towel on my legs, nothing more. Better off at a less fancy place that puts the work in. read more

I came in with my family, we all came in as walk-ins but we were willing to wait. We all were rushed! Some of us had crooked nails and half of the nails were not even dry. We were all rushed, personally I got a full acrylic nail set and they were done in less than 30 minutes. Gel acrylic when done well should take longer. After noticing the bad job we decided to stop our services and we were still charged the full amount.We then went back inside to get a refund for jobs that were not done which included a pedicure and manicure and they said they wouldn't be able to give us the money back but instead they offered us to come back in to get them fixed. If things were done properly the first time there would be no need for fixing. Don't waste your money here if they're busy because they clearly don't care. read more

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LE does the BEST job by far!!! She takes her time with your feet!!! Book your next pedi with her, you won't be disappointed!!!

**Awesome spa pedi** the hot stone, massage and paraffin dip were excellent. Lots of color selections regular, gel and dip.

Kelly did an amazing job on my nails. I'm in love with the results and she was patient with me as we discussed what I wanted. I went in for a fill and left a forever customer. read more

Randomly stopped by because i was visiting the area and it had a big parking lot. Thank goodness.. I came in to get a gel manicure which cost me $33. Not bad. There wasn't a menu displayed in the store so I didn't know till after the service. I would have thought the $33 was worth it if it wasn't for my gels coming off within two days. I was sad because i actually tipped the technician about 50%. She was very nice but sadly there were some things that made me a little disappointed. None of the tools were cleaned... so before she started using it, she saw that there were some crust on the nippers so she wiped it on the towel. In addition, my gels literally started peeling couple days after. my other hand has already started lifting too. Would I come here again? Mmm.. probably not. Nothing really stood out and different .. other than the fact that everything was fairly new. read more

Alpha Nails Bar - cat eye samples but apparently only certain techs here know how to do it. - Nail Salons Near Me - Worcester, Massachusetts

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Kevin has been nothing short of amazing. Every time I come in with an idea, he always executes far past my hopes. Thank you, Kevin! And thank you to the amazing, attentive staff that always makes me feel welcome. read more

Alpha Nails Bar - Powder-dip. Extension. Gold detail. - Nail Salons Near Me - Worcester, Massachusetts

Excellent service! They take walk ins. The manicurist was funny and kind. He did a beautiful job on my gel manicure.

Quick efficient and affordable. Thanks Kim my nails are perfect My daughter had a mani pedi in the same time I had a full set read more

The place was very clean and the nail tech was really nice and professional. She tended to my design request and was gentle with my nails.

Best pedicure I've ever had in my life! Mary was amazing. I went home, packed my bags, left my kids and husband and moved into Mary's chair. Heaven on Earth! read more

This is my go to nail salon. I book appointments with Andy whenever I can, who is very thorough and always does my nails perfectly. But I haven't gotten a bad mani or pedi ever at this place. Definitely a recommendation for anyone looking for a salon in Worcester! read more

I have been going to Alpha Nails for sometime now. It has always been a wonderful experience. It's a relaxing atmosphere. Sometimes I could fall asleep. I have never left disappointed. I also have had problems in the past with nails lifting. I haven't experienced this with Alpha Nails. read more