I hired b and r for my trailer and they did an excellent job. I called before moving to Tucson set…read moreup the appt when I got here and they have always been fair. I value there opinion and the crew was alway respectfu. thank you

Disclaimer: I did not hire them to assemble my storage shed, so this review is based on their quote…read moreand not from in-person interaction. He quoted me $1000 to put it together. (!) This is a 4' X 8' simple shed, vinyl, and I have the pavers and the plywood for the foundation. The manufacturer estimates a 2 to 4 hour job. So $1000 would be a $500-$250 an hour charge! Hoo wee! I spent $900 on all the materials. Others quoted $250-$400 to do the job. Sorry, I can't recommend their handyman services. So take this review as if I went to a store, found that they were charging $16 for a gallon of milk. I didn't buy the milk, but I certainly cannot recommend buying that store's milk. And if you would read the owner's comments to the 1 and 2 star reviews including this one, the tone of his voice is telling. When a business receives a bad rating or review or a customer complaint, it is a great opportunity to make good and create immense good will, not only with the customer in question, but for anyone reading the review and how it was handled. More business owners would do well to learn this lesson. ***UPDATE So the owner then sends me a personal message to further berate me. This is unprofessional and childish behavior. I hardly write any 1 star reviews, but when a business owner is unprofessional, immature, and way overpriced, it leaves me no choice. Be cautious about hiring him. Do your homework and get other quotes. ***UPDATE (AGAIN) He changed his reply to this review from the negative one he originally posted. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Tucson-top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

These guys were great. Fast scheduling, on time, quality work, and very reasonable pricing. Mike…read morewas especially great -- super friendly, efficient, knowledgeable, and capable. Such a refreshing experience after dealing with other contractors. Highly recommend.

Some years ago, I made perhaps the biggest mistake ever. I contacted AHS and Herp Penrod to…read moreprovide a price for the repair and replacement of some wood gates at my home. An individual calling himself 'Carmen' came out, looked over the job, and sent out a price sheet; no contract was ever offered. My wife and I agreed and sent the entire asking price to Mr. Penrod to start the job ASAP. My wife and I are both over eighty, and we're considered old school, as Carmen pointed out the two times he spoke to us. The 'old school' was his answer to not replacing the gate handle, the house numbers, the gate spring he tore off, the flag holders on the fascia board and the discarded wood he threw over the wall. He and Mr. Penrod basically approached the job as a paid-for project that was finished. Tongue-and-groove slats were replaced with the cheapest knot-filled, and now, unrequested, spaced wood. The screw heads ranged from Phillips-head to power-tool-only acceptable. To no avail, I contacted the Arizona Registrar of Contractors, the Atty. General's office, the Tucson Better Business Bureau, they had given AHS the A+ rating I relied on, and influenced our decision, and Pima County Age Council. Their response was, "What do you want us to do?" The Tucson BBB replied that they didn't write the reviews, and the Registrar of Contractors was relieved after two appointments, both canceled, didn't address a resolution. The nearly $4,000 job was approached with a hostile age basis attitude of contempt and scorn. The check was cashed so we can do as we wish, and they did. My email request the day after the job was considered done by AHS, and only AHS, as no walk-through was offered or ever took place, to meet with Mr. Penrod and Carmen at my home was less than a five-minute conversation. It seemed it was more a pretext to appease the state's requirement. It ended with Mr. Penrod shouting across my drive, in front of my home, that he considered my email request "a much of bullshit". He later called me from what I believed was his Cell Phone, as it didn't come in clearly and I could not understand him. It was the last attempt either of us made to contact the other. The Tucson BBB continues to have an A+ rating for AHS; Angie's List, on which AHS is considered a vetted and worthy contractor, said "sorry" and was never heard from again. There is much, much more, but as I will soon turn 86, I don't have the time or energy to deal with this 'elder abuse'.

I called Ralph Hays for a quote. It took twice to have someone come to evaluate the roof situation…read more I was told I would have an email the next day regarding the evaluation. I never received an evaluation on my email so I called to request one. I still didnt receive an email evaluation. Maybe their roofs are good, they are who my Mom always used when living. But the office staff needs lots of improvement. I chose another company who will be installing a new roof next week. Louise

They answer their phone and returned my calls. Professional, prompt, and quality work,-- what more…read morecan you ask for.

This review should have been written back in 2017, when the work was done. Ed and his crew came out…read moreto ready our roof to have 2 coats of Kool Kote applied, and did several repairs around A/C units, repaired a gutter area......all that was promised was done. Then the monsoon arrived.....and around areas that had leaked before (skylights), water began dripping inside the house.....yes, it was a big storm, but we had just had this service with Wilson & Dale completed a month before so this did not make us very happy. We put in a call, and Ed's team replied quickly and were able to seal it up. We were grateful. It was a Sunday. We inspected the roof after monsoon, and it seemed like the coats applied were quite light. I think the work was done in a timely way but not the best.

If you need work on your roof, you have to talk to these guys! My roof was a mess. 3000 sq ft of…read moreflat roof built from 4X6 beams. It had ponding, leaks and a layer of decomposing pressboard (built before plywood was invented) and more. We had several estimates and Wilson&Dale's was by far the lowest, and even though many things came up that ended up requiring several days more labor, they barely charged us any more. Because they did a foam roof, they were also able to get rid of the ponding and redirect the runoff. The boss, Ed, was super knowledgeable and knew just what to do. In the several months since they completed it, we have had to call them twice for little things and they came out right away and took care of the issue, and our summer electric bills (in Tucson) are just over half of what they were last year. Pretty good right? As great as all that is, the best part is that these people are great human beings. They are honest and really care about what they are doing and the people they are helping. I have had my share of problems with contractors, and I was sort of expecting them to short change me or not respond afterward if I needed them. Not these guys. They really stand by their product. You would be nuts if you didn't give these guys a call.

Citywide provided constant communication throughout, and wouldn't settle for less than a perfect…read moreoutcome. The entire process was seamless, required very little work on my part, and the end result as awesome!! I had a huge downed tree removed, a damaged block/wrought iron wall replaced, and some landscaping fixes. They arranged for temporary fencing promptly so my dogs were safe and they thought of everything so I didn't have to. Highly recommend this company!!!

I scheduled to be in town for repairs to a rental property and they could not make the appointment…read moredue to the tech being sick. That happens. Let your potential customer who lives four hours away and made the trip for that appointment know.

Farin is great to work with! I highly recommend him for all your handy man needs! He is also an…read moreavid gardener and I am hoping to use him for some of my back yard renovations / landscaping in the future!

Farin installed a 50amp service plug for my RV. He was professional and did the Job in one day…read morewhich he was about 75 feet of trench and all the electrical wire and theb50 amp box at the RV

They replied "unable to service"…read more I was happy with the response time but unhappy they would not provide the service I required.

Not really timely. Our project was completed a week ago and I'm just getting the reply now?read more

David repaired part of our tile roof when it was leaking. He explained everything thoroughly, gave…read moreme options and quoted a very fair price that worked with my budget. We've had several strong storms since his work and have no more leak!

Amazing job! Their rate was reasonable, and they were very prompt and reliable. David stayed in…read moretouch with me to let me know next steps as we were delayed by rain. I Would highly recommend them.