Amazing work! Their professionalism, their attention to detail, the quality of windows, and their…read moreclean up was immaculate. Turly a company I would recommend.

I will be installing a new exterior metal slab door in my garage and so far am impressed with…read morecommunication. Hoping for a great result. I know this is a respected Tucson family business.

Unfortunately I have to update my review. the sliding French doors have had to be touched up and…read morethe finish continues to wear off. when warranty company came out they brought done spray paint to touch up and left us a little can. the finish continued to rub off with inly regular ware. We were under the impression the exterior finish was highly durable but it obviously is not and we have to regularly touch it up ourselves. very expensive upgade to our home and we are disappointed in quality of exterior paint.

I don't recommend this company. Don't do it. I see you considering it. Trust me fair reader, you…read morewill be absolutely let down, like almost everyone else here who has written a review. I started working with AZ Window and Door Store back in May of 2022 and it wasn't until July 20, 2023 that all 3 doors were officially installed. There are several issues that remain unresolved in May 2024. Two years later. From the start it was a little bit rocky working with Michelle, the sales rep. I was looking to replace my front door and two back doors. I asked about my options; she told me that aluminum doors were expensive, and indicated that aluminum doors were certainly out of my price range (never asked what my price range was). She stated iron doors would be much cheaper. I wish I knew enough to stop her there, but we agreed on 3 iron doors. Michelle insisted that I put down a down payment of $8,418.00 to secure the work. She promised someone would come do measurements and send CAD drawing and once I approved them, they would be installing them within a few months. A couple weeks later the gentleman came to measure. He had to pry off all the framing pieces around the door to get actual measurements. Looking back all this time later, I really wish I had known that his prying would take chunks of the brick wall off with the framing. He didn't offer to put it all back, why would he? With the framing around my front door gone, it became difficult to shut and lock my existing door. He told me to reach out to Michelle for what to do about it. I did, but no resolution. As weeks went on, I begged for updates on CAD drawings of the doors so I could approve them. I was hoping to get it done so the front entry would be secure again. I kept getting replies such as "they are working on it, they [the CAD drawings] take time to produce." Weeks went by... In August of 2022, Michelle accidentally sent me the invoice and design plans for beautiful aluminum doors meant for a different client. Upon closer inspection their invoice was dramatically lower for _aluminum_ doors in comparison to iron doors. It was at this moment I realized I had been lied to. It was disheartening. Immediately, I asked for a refund. She offered no apologies for the pricing differences, but she admitted she was really sorry she accidentally sent me that other client's invoice. She wouldn't commit to a refund. She said let's do this, I'll give you a new estimate for 2 aluminum doors and we'll keep the iron door for the front. Then, during the conversation, Michelle tells me that suddenly she has the CAD drawings from the iron door company that they contract with to make iron doors. I am sure this was manipulation, but the AZ Window and Door had my $8400 already, what could I do? In September 2022 I got an email with drawings of the 2 aluminum doors. I approved those drawing as soon as I could. Then I got no updates. So, I started calling the main office in Scottsdale for help, updates, anything. Lacey and Tiffany from the main office were helpful and they listened to my concerns, but it still took lots of calls to get a solid install date of July of 2023 (Yes, that's a year later from my first down payment). The day of, I politely asked the two men performing the install to let me know if they had any questions, if they needed anything at all. The lead on the job only said three things the entire time "Hello," "Okay," and "We're done, you need to pay." When they showed me the install on one of the doors, I actually couldn't believe they thought they were done. The frame that they custom built, in my backyard with a saw and paint, was now covering more than one light switch panel! And both brand new thresholds had gaps of over 2 inches between it and the carpet, exposing the concrete underneath. They called Scottsdale and said they were done and everything was fine. They handed me the phone and told me "You need to pay." I told whoever was on the other end of the line that was not in fact "fine." We scheduled to have someone re-measure the thresholds and put new ones in. Over the last two years many time things have been promised and as I write this in May of 2024... I realize that they still haven't fixed the light switch panel or the 1-2 inch gap on the thresholds. I will be honest, I gave up. I gave up hope that they would come through on all this. I instead replaced the carpet in that room and had quality professionals fix the gap with the thresholds that AZ Window and Doors of Tucson left. Scorpions were coming through there. The Iron door looks great, but they had a hell of a time fixing the brick that they broke when they measured and installed. Our final decision at this point is just "live with it."

My glass need was a specialized complicated cut on an antique shell display and Glassworks was able…read moreto make the glass cut to fit the old frame accurately at a fair price. I was very pleased with the result and recommend them highly.

These folks helped me replace a piece of glass I broke at an Airbnb (coffee table). They were…read moresuper nice and easy to work with. I appreciate their help. Def recommend.

Pacific Glass and Window replaced all the old original metal casement windows in our home in only…read morethree days. The crew was responsible, respectful and skilled. The windows are high quality and were very reasonably priced. I highly recommend Pacific Glass and Window.

If only I had read these terrible reviews before I referred my mom to this unprofessional,…read moreincompetent, hothead, Dan Edwards, to perform the simplest possible job you could give a window company. Simple as it was (a small, single-pane window to be installed into an aluminum frame, hand-delivered to his shop on Flowing Wells Road) he or one of his employees fumbled the project by first assembling the frame backward so that, once installed, the handle used for sliding it open would now be outdoors instead of indoors where most people like to be when opening or closing their windows. Secondly, they used unsightly, adhesive caulk to hold the glass in place instead of the snap-on, vinyl molding meant for the job. He charged my mom $150 for the pane of glass and his company's handiwork. As I went to install the newly "repaired" window into place, I noticed the mistakes and called Pacific Glass & Window to get someone to come by my mom's house and make the proper repair. Dan Edwards picked up the phone. This is where the seemingly nice guy's true colors showed. He got all bent out of shape raising his voice about how he did nothing wrong, and "Come show me! Come show me! come show me what we did wrong!" I told him that no one was driving back down to mid-town due to his mistake but I would be happy to send him a photo. "I'll send you a photo," I said. "Can I send you a photo?" "No!" he said, and he hung up on me.

The folks at Affordable Windows, Doors and More replied to my email very quickly. Gave me a quote…read moreon the doors I selected and were able to schedule my door install at the same time. Took deposit by phone so I didn't have to go anywhere. Very simple. Josh (the Owner) came out to do measurements to make sure I selected correct size then they order the door. He is very courteous and respectful. Spoke so that I could understand everything that was going to happen and what came with the door and install. Josh and his Assistant, Seth, arrived on time on install day. Finished sooner than they had quoted. The quality of their work was impeccable. Beautiful new door! I checked around and their price was comparable to the prices of other companies. In this day and age, I'll pay top price for Honesty and Integrity all day long. Thank you, Jacob and your entire staff, for the service you all provided from beginning to end. No doubt I'll be back for windows or doors the next time we need something.

After posting my initial review, Alisha reached out to me and her and Jacob agreed the work was not…read moredone to their standard of quality they like to see and worked with me to ensure I was fully satisfied. Since they reached out to make things right, I will consider them for future door and window projects since businesses reaching out to unsatisfied customers to make things right is a rarity.

After extensive research on the best windows suitable for the Arizona heat and the best company to…read moredeal with I chose Weathersby Window and Door. From my first contact with them and right through installation I was impressed with their commitment to customer service. Which is not often found this day and age. First sales.. Vinnie was on time and very knowledgeable. my wife and I chose Anlin windows for their quality and UV protection for 21 windows and 1 sliding glass door. With an excellent price we proceeded to order and schedule the windows. Vinnie presented us with the time line from order to installation and was spot on. Crystal our contact at the office kept us well informed of the scheduling what to expect. Robby for his professional inspection prior to installation and Federico for his expert installation and keeping a clean work site. Thank you for a job well done.

I made the mistake of using this company. Poor service since they don't know their Milgard…read moreproducts. For example I asked about the crank on the casement window on the thermal aluminum windows at their showroom. They said it's a standard crank out. Well, turns out it's a push out, so you need to remove the screen and push open. So let the bugs in first? The arm does not keep it open. They also provided a screen with an opening to help push open easier which is UGLY. On the orders there is only a quote # so when I contact Milgard I do not have the order #. The quotes do not specify the models I purchased. Besides that, where the units meet on the exterior, they added a vinyl strip to cover between which is now a faded and never matched the color of the windows or door. Totally unacceptable next to my fiberglass door and aluminum windows. I am now trying to get service for the windows from Milgard and they have not responded. I contacted them Feb 2026. The lower fixed aluminum windows have condensation between the panes. Stay away!

We have used Krausch for 4 separate custom door projects on our home and they exceed our…read moreexpectations every time. On this 4th project, which seemed relatively simple at the beginning, turned into multiple trips to install the door because our doorframe was not perfectly plumb and level. Krausch - specifically, Bill (the manager) and Tony (the installer) - were incredibly patient and understanding throughout this entire project, until it was completed. They even expedited the final step because we are hosting a large function at our home tomorrow. We strongly recommend Krausch to our friends!

From the owner: Sales and installations of Quality Windows brands, Hardware, Doors and more!…read more *Please note: We are not currently taking on any service/ service-only type projects.