Called for an Estimate on a New Chimnney Cap. & Dampers. No…read morerepairs, just an Installation of a Chimnney Cap & Dampers. They wanted to charge an $80.00 fee for an Estimate.

I called this morning needing a quick service call since I sold my home and the gas fireplace would…read morenot ignite. Jeff was here this afternoon and within 5 min identified and problem and fixed it! He was so very nice also. Thank you Jeff!

Wonderful experience and incredibly fair prices with top quality craftsmanship! I needed to have my…read morechimney closed up and masonry fixed and Michael came out to do a free estimate and inspection. The price for repair was beyond reasonable and the repair was done by experienced professionals with an eye for detail! My husband and I couldn't be happier with the quick turn around time and the final result and the repairs took only several hours to complete. Chimney Checkup exceeded all expectations and I couldn't recommend a better company!!!

We had Michael come out today to help us with an inspection of a chimney on an older home we're…read morepurchasing and he was absolutely amazing! Not only did he accommodate us on short notice, but the entire process of scheduling the service was incredibly easy. Before he arrived he called & texted to give us a heads up and arrived right when he said he would. He was very thorough with his review of the chimney, going on the roof and using a camera to view the inside of the chimney, and explained in real time everything that was good to go or needed some love. He was very respectful of the home during the process and when he was done everything was as clean as when he arrived. He was extremely kind and outgoing, very courteous, thoroughly communicated at every step and we're very happy with his inspection! I would recommend Michael and Chimney Checkup in general for anyone that needs a chimney inspection or chimney work!

Joseph was awesome. He came out to inspect the chimney on our first home and was on time, friendly…read moreand super knowledgeable. He walked us through everything, explained why the chimney needed a cleaning, and pointed out that the galvanized chase cover should be replaced to help prevent future water damage. As first-time homeowners, we really appreciated how informative and thorough he was. He took the time to answer all of our questions and explain everything in a way that was easy to understand. We left feeling much more confident and would definitely recommend Joseph and The Chimney Brothers!

Joseph came out today and was incredibly helpful. He took the time to explain how to properly…read moreoperate my fireplace and answered all of my questions. He also provided me with a quote to replace the gas line. He was very knowledgeable, kind, patient, and professional. I really appreciate all of his help and would definitely recommend him!

My a/c stopped working on a 97 degree day. David responded quickly to my yelp project inquiry and…read moreconfirmed that he could make it out same day which was greatly needed. Upon arrival, he quickly diagnosed the main problem to be a power issue. He swapped in new fuses and got me up and running again. Some additional tune up including a new capacitor completed the work. Pricing was very reasonable and the same day service was a difference maker. Highly recommend.

Speedy and detail oriented, came and immediately assessed the problem and came up with cost…read moreeffective solutions. Five star service.

Moses and EcoGrizzly did a great job for us. Our situation was a little weird, in that our…read morefireplace box developed a hole in the floor and needed repair. As it turned out there were several issues. We had three different companies come out and although EcoGrizzly was slightly more expensive, they were far and away the most professional and knowledgeable. They were very communicative, did a thorough inspection and gave us a clear understanding of our options. In the end we had them convert our wood burning fireplace to gas. I was skeptical that I was going to like it, but for a variety of reasons, it's what made the most sense. In the end, they did a fantastic job, fixed all of the issues we had and made the fireplace look hugely better. Definitely recommend this company. They really stand out as being a cut above.

Jack arrived early & got my "vintage" gas fireplace up and running in no time at all . A really…read morepleasant and responsive service call. Highly recommend. Will definitely use the again. Thank!

Couldn't say enough good about this father and son duo. Super honest and great work! Would t go…read moreanywhere else

I used them to take care of a bird in my Chimney. They…read moreremoved the bird, made some repairs and made an upgrade all for a reasonable price. Will use them again

Sean came on an annual service inspection of our fireplace and did an excellent job as usual. He…read moreperformed an inspection and did minor cleaning of the fireglass. He is very through and I cannot recommend his services enough! Thank you Sean.

Sean was great to work with. He performed a complete camera inspection of our fireplace and chimney…read moreand recognized there were some areas that weren't sealed properly. His pricing was very reasonable, and his workmanship is top notch! Overall he provided excellent service! We're very happy that we can safely use our fireplace now without any concerns.

Danny & team are amazing:} We haven't used our fireplace for more than 15 years!…read more They cleaned our chimney & checked the gas line. I'm looking forward to the holiday season to use it! I definitely recommend Mr Chimney Sweep for all your chimney needs

He did a thorough job inspecting and cleaning my chimneys, and cleaned up everything afterwards. I…read morewas very pleased with Mr. Chimney Sweep. His prices were fair and competitive.

We had a pre-sale home inspection that called out a couple of fireplace issues, a bit of rust, some…read moremortar needed adding, etc. Like all the prior reviews R Horne is fantastic. From the initial phone contact... and a person actually answers, is helpful and friendly, unique in the times we're in.... to the post repair clean up everything was 110%. Fair pricing too.

R.Horne is a pleasure to work with. Clean, respectful and don't try to sell you on repairs or…read moreupgrades you don't need. He's my go to fireplace guy!

So happy to have found Fireplace 911. Starting with Linda (my first point of phone contact), to…read moreRenzo (owner), and Jorge (technician) - communication was excellent, as was attention to detail and cleanliness. This was for a rental property with new tenants scheduled to do a walk-through and sign lease agreement in a few days. After two months of repairs and improvements, I thought everything was ready to go - until I started taking photos and realized the gas-log fireplaces were in need of cleaning and resetting. In a bit of a panic, I turned to Yelp (as owners of my previous fireplace maintenance company had retired) and chose Fireplace 911 - in part due to their positive online reviews, and also to help support a local business. I could not have asked for a better experience and will continue to call upon Fireplace 911 going forward. Thank you so much for fitting me in, and to Jorge for doing an excellent job.

Updated Review: 5 Stars UPDATE (Editing my original review…read moreafter service completion): I am officially updating my review because FirePlace 911 truly went above and beyond to make things right. After my initial scheduling frustrations, the business owner, Renzo, personally stepped in. He called me immediately after the job was finished and apologized sincerely multiple times for the previous communication issues. The Results: The actual work performed was fantastic. They completed a full refurbishment that included: - Deep Cleaning: Both the chimney and the fireplace are spotless. - Aesthetic Upgrades: They repainted the interior, making it look brand new. - Smart Functionality: They installed new parts and integrated a wall switch system. Now, as long as the pilot light is on, I can start a fire with a simple flick of a switch. Incredibly convenient for my tenants. The finishing quality is top-tier. Seeing the final product and experiencing Renzo's commitment to customer satisfaction completely changed my perspective. It's rare to find a business that takes feedback this seriously and delivers such high-quality craftsmanship. I now highly recommend FirePlace 911 to anyone needing fireplace experts. Thank you again for the hard work, Renzo! ------------------------------------------- Original Post - Rating: (1/10) I am incredibly disappointed with the lack of professionalism and total disregard for my time shown by Fireplace911. Initially, I was happy to be flexible. We had a Tuesday appointment that they needed to reschedule due to a technician's family emergency. I completely understand that life happens and was happy to accommodate them. However, the experience went downhill quickly from there: * Reschedule #1: We moved the appointment to Friday at 11:00 AM. * Reschedule #2: On the day of, they requested to move the 11:00 AM slot to 2:00 PM. I agreed. * The No-Show: They failed to arrive at 2:00 PM and did not show up until 5:00 PM. This was not just a personal inconvenience; this was for an investment property with a tenant waiting. Because of this company's poor time management and lack of communication, I was forced to apologize repeatedly to my tenant for the delay. There is a fine line between a genuine emergency and simple laziness. Changing a time twice and then showing up three hours late for the second window is unacceptable in a professional setting. I highly recommend looking elsewhere for your fireplace needs.