Poli Estradada from Eco Grizzly did an absolutely phenomenal job. He came out and repaired all three of our fireplaces, identified and stopped multiple gas leaks, and made sure everything was safe and working perfectly before he left. He was professional, knowledgeable, and took the time to explain what was going on and what needed to be done. You can tell he genuinely cares about doing the job the right way, not just the fast way. If you're dealing with fireplace issues, gas leaks, or want peace of mind knowing the work is done safely and correctly, I highly recommend Poli and Eco Grizzly. Outstanding service from start to finish. read more

Appreciated the follow up from the team. They worked quickly to address the issue i had. Great to see a small business that prides itself on great customer service. read more

Eco Grizzly - Installing the chimney cap and vent - Fireplace Services Near Me - Canoga Park, California

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Eco grizzly did a good job with our inspection. Had another company come out before eco grizzly and they were not even at the property for more than 2 minutes before leaving and telling us there was nothing wrong. In fact the professionals from eco grizzly did a full inspection took their time and found multiple issues. If you are looking for chimney work look no further eco grizzly has you covered. read more

Using Yelp iMessage Eco Grizzly to service my chimney with a damper top and overall cleaning and inspection. Moishe texted me back in less than five minutes to set up an appointment. He asked all the right questions and in the next couple of days the inspector came out and did a very thorough job accessing what was needed to be done. His pricing seemed reasonable to me. We set up an appointment in two weeks and they were able to do it even sooner than they said, which I was happy about. After finishing all the work with the damper top and insulating the fire box-- doing a terrific job. I will call them every year to do my cleaning Because I trust that their work will be good. read more

Eco Grizzly - Chimney hat where top-flue damper was installed. - Fireplace Services Near Me - Canoga Park, California

The technician who came out was punctual and friendly, but gave me an estimate to replace several connectors to my fireplaces stating they were aluminum and should not be so close to the logs as they would melt in the heat. This didn't sound right to me, as my home was built in the 1990's and if the aluminum connector was in danger of melting, it would have happened by now! So, I asked the gas company to check the gas connection to my fireplaces (which they did for free). Turns out that connectors I had were fine and nothing needed to be replaced! This is straight from the gas company! I was so disappointed in being quoted for unnecessary repairs that I spoke to the owner about it, but he proceeded to argue with me about this instead of apologizing. read more

Amazing service from the team and installation crew. The work was extremely well done, exactly what I needed. They offer great value with exceptional quality! read more

I contacted Eco Grizzly to clean the gas fireplace in the condo I purchased. From the initial consultation with Moses, to the actual cleaning by Poli and his coworker, I couldn't be more pleased. They were all kind, professional, and tidy. Special care was taken to leave the surrounding area spotless when the job was finished. I highly recommend Eco Grizzly. read more

Wondeful person to speak with and very polite. But it the consultation for the work feels like a bait and switch. They went from saying parts could be found to I need to replace the whole unit. NO thanks. read more

I am very glad to have met Moses last Friday, he inspected the Chimney inside out, top to bottom and showed us what needs to be done step by step, patiently and thoroughly. And today (Monday) do to our urgency, they did a great job efficiently I gave it two thumbs up. read more

Eco Grizzly - The new chimney crown - Fireplace Services Near Me - Canoga Park, California

Eco Grizzly did an excellent job on my fireplace and pool project recently. They were responsible Professional and reliable from start to finish. The work was done beautifully and I highly recommand Eco Grizzly read more

THE END OF THE STORY: The most recent rain storm verified that the chimney leakage was only resolved after hiring another contractor to fix inept workmanship on the chimney cap installation and sealing of storm collar. After contacting Eco Grizzly to invoke the product quality/workmanship warranty there was no response. MOSHE DIDN'T EVEN RETURN MY PHONE CALL. A BBB complaint was filed and Eco Grizzly responded, but failed to address their responsibily for the on-going leakage or their warranty. BBB closed the case without resolution so let this be fair warning to all: ECO GRIZZLY DOES NOT HONOR THEIR WARRANTY OF PRODUCT OR WORKMANSHIP. From the invoice: "Service warranty is valid for members only OR up to 12 months after the inspection." From the chase cover warranty: "To further ensure your satisfaction, we are pleased to offer a 5-year warranty on our chimney chase cover. This warranty covers any defects in materials or workmanship that may arise during the first five years of use. In the unlikely event that you experience any issues with your chimney chase cover within the warranty period, please do not hesitate to contact us. Our team will arrange for a repair or replacement of the product, without any cost to you." ... and continues: "...please be advised that this five-year warranty is valid upon annual inspection by Eco Grizzly, which should occur 12 months after the date of purchase." ... and ends with a disengenuous (at least in my experience): "We take pride in our products and stand behind them with a commitment to quality and customer satisfaction. We look forward to serving you for many years to come." So much for customer satisfaction or the written warranty...! EDIT: what a joke... writing your own false narrative. I hope you're not calling me a liar but it sure reads that way. No problem, the record is here and at BBB for anyone to read and make up their own mind. And the only blame shifting is by YOU. Your are not qualified to assess roofing, you so state, and a licensed roofer did not agree with your assessment. Guess who has greater credibility? "Shaming" on public forums is a lot better than lying on them. Think about it... and feel free to call to discuss. You were asked to call and you didn't. You have my number. read more

Eco Grizzly - New sealant not even covering cracks in older sealant. - Fireplace Services Near Me - Canoga Park, California

Thoroughly inspected my chimney /fireplace and gave fair quotes for the work needed. Recommend them for general chimney maintenance!

I just had an inspection done by Eco Grizzly since my fireplace stopped working after 20 years! And after another inspection I wasn't happy with, Jack from Eco Grizzly was so much more informative, patient and professional with me and my family. He clearly explained what my options were after trying for several minutes to get my pilot system to work, but was unsuccessful. After we decided to have the system replaced, he set up an appointment for us. Because it's busy season for them, our appointment is still pending. I will post an update here once the job is complete, though I am very optimistic they will do a great job! read more

These guys don't know what they are doing. They had us replaced three different parts and the issue wasn't fixed. At after the fourth try they asked us replace the entire system for $2000. To us it was obvious they're just guessing so we called a different company, the technician for the new company immediately found the issue, and explained that whomever worked on the fireplace previously damaged all the wires and ordered the wrong parts. Over all this company had us wait over 3 months ordering the wrong parts and left it damaged. I wish they didn't claim they know how to fix it, and instead of wasting our time, money and damage the fireplace. read more

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Poli is exceptional! He went above and beyond to ensure our satisfaction with 3 fireplaces.

Eco Grizzly communicated well and provided outstanding service. Jack showed up on time to do a full chimney inspection, and he provided a comprehensive report in a very timely manner. Would definitely recommend this company! read more

Completely painless experience. Poli was very professional, and they did a great job of explaining what they did.

Gee -- wish I could give 10 stars!!! So happy and pleased with the maintenance on my gas fireplace! Sebastian came on Weds morning with an estimate and returned the following morning to perform the work! He replaced a couple parts, caulked the gas line, and cleaned it to perfection. Sebastian protected my furniture and wore shoe coverings while in the house. I am so satisfied with the work quality and the price -- it was actually quite reasonable. The whole process was a delight and my lil puppy wants his bed in front of the fireplace all the time now! read more

Eco Grizzly - Fireplace Services Near Me - Canoga Park, California

Love it...good job eco grizzly...everything went good...from beginning to end...and price is very reasonable read more

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Poli was great to work with. Extra work done that needed to be done . Ge took care of it.

I have found "chimney sweeps" in the past to be fly by night, somewhat shady characters. Always one or two people show up and "clean" and inspect your fireplace and chimney. Are they really cleaning it? Is the maintenance work they recommend and do really needed? Is it being done correctly? You, or at least I, never really knew/know. A few months back I found cracks along the base of my chimney, the exterior surface. So I made a post on Nextdoor. Soon, the owner of Eco Grizzly replied, and provided links to articles about the manufacturer of, and the type of, the chimney on our home. Unfortunately, the chimneys put onto homes around us are pre-fabricated and have a history of problems, some of which are unsolvable apart from demolition. Yikes. He offered to come out and look at no charge. I wasn't expecting good news. I wasn't even sure he'd be honest. I was guarded. My apprehension was soon mollified when the owner and one of his workers arrived. They examined the inside of the chimney - the firebox - and found it to be free of cracks, and accordingly not in need of demolition. Then they systematically reviewed, photographed and documented the condition of my fireplace and chimney and issued an amazingly thorough report. They were also on the roof inspecting it. Their report does recommend some projects. The work is not cheap, but seems proportionate to the issues that I know my chimney and fireplace have. We are ruminating on getting the work done now or more toward next winter. Bottom line: you can trust these guys. They are a real company with professional & knowledgeable people, from the office, to the technicians, right up to the owner. You needn't look elsewhere for your fireplace/chimney needs. read more

Poli did an outstanding job replacing a system that never worked properly -- and that a previous company recently installed poorly using inferior equipment. This place is the real deal. They came through for us in a big way. Poli also took time to make sure we understood how to make our gas fireplace work properly and patiently answered all of our questions. read more

Oh my goodness, these guys were great. I originally picked a random chimney sweep off of Google who quoted me $950 for a gas fireplace cleaning and a safety clamp. Also, big red flag but this person also told me not to shop around. I saw Eco grizzly on yelp and reached out. They were professional, thorough, and took about five times the amount of time to put together an estimate versus the first person. At the end of the day, they half the cost, very easy to work with, and even though we won't have our chimney serviced for another few years, we look forward to working with them again. read more

They came to my home and looked at my fireplace and I requested an estimate to update and repair it. Unfortunately they could not service my brand of fireplace however did refer me to another provider who could help me. read more

What went well???? EVERYTHING!!!! The company sent me his bio and picture ahead of time which was super impressive. I was sent a tracking of Jack's travel time - again...useful, right!?!? He was punctual in getting here inside the quoted window. The real magic was in Jack himself. I've never had - and I'm a billion years old so I can say this - such an incredible service person. He knows EVERYTHING about this field. He walked me through the options and their pluses and minuses. He answered ALL my questions. This guy KNOWS HIS STUFF - big time AND was 100% delightful. If you don't have a fireplace - GET ONE :)))) so JACK can come out. I've got five people I'm texting after I'm done here and telling them who to call if they want to install a fireplace or repair one they have. read more

Received a call after my Yelp review. Apologies and an estimate sent. Lots of positive reviews so most folks seem to be happy with them. read more

It all started with hearing water "pinging" on metal from inside my chimney. I couldn't be sure of the cause and wanted to know what was really happening. Sebastian showed up and was very professional and knowledgeable. Walking on my roof is no easy task. Took photos and provided a detailed report. Highly recommended. read more

Don't use them. They hounded me asking to send a picture of payment, while they were still on the job. Called me 4 separate times asking when I will pay, and they just finished seconds ago. Unprofessional group, must be a fly by night kind of business where they barely get by. read more

Poli and Daniel got my 33 year old obsolete non functioning fireplace in good working order and it's beautiful. They were prompt, quick, polite, neat, friendly. I also got good explanation and guidance. read more

Poli was terrific! So clean! Did an excellent job! They came on time and did the work beautifully!

The last eyesore in our newly remodeled house was this old fireplace from the 60's. We reached out to 10 different local companies and were quoted insane prices. Gerson came out and was able to quote us a reasonable price for what was a fairly large job. He was extremely warm and worked with us to get the best result. He was also the primary worker on the job and was excellent really appreciate all the hard work. He had another worker with him the entire time and he was also extremely hard working. Demolition of the fireplace Installation and mounting of the huge tv Running the Electrical and running all my audio cables so they are unseen Installation of the flooring Installation of the Electric Fireplace Painting everything We had some challenges along the way but Moses and his team were able to work through them and get everything done exactly how we needed it. They took all the time that was needed and were very gracious and understanding throughout. This is how you stand out from the crowd when it comes to fireplace remodels. Really impressed overall and hope to enjoy this remodeled fireplace for years to come. Thank you again! read more

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I need to revise my first review. They did reach out to me and set a gentleman by the name Poli to fix my fireplace. He did the job and now the fireplace is working hopefully it will continue working I do have to say that they did come and make everything right. The only reason I didn't give them a 5 star is bc there is always room for improvements in everything. I'm hoping that we will not need them to come for anymore issues just for cleaning purposes. read more

Pauli and Daniel succeeded where others failed and got our gas fireplace working again! 10/10

I am having doubts about their expertise. Came more than once to fix a water leak that seemed originating from the chimney. Problem from the most part unsolved. They are not cheap and try to convince you to spend even more. Would not recommend. read more

Gas fireplace would not light. Decided to call Eco Grizzly for an estimate. The scheduling was easy, the price for the estimate was provided upfront. The day of the appointment Jack and Sebastian arrived on time. Very professional and nice. They repaired the fireplace in about 10 minutes. Great job, Team Eco Grizzly! Thank you for the excellent job. read more

Rarely leave good reviews, but these guys did an amazing job. Went the extra mile to scape off all the ash and creosote. Clean professional with booties and respected my home. read more

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Poli was on time, efficient and cleaned up after the job. We are very pleased. I appreciated that they are fully licensed.

They were amazing from start to finish! Same day estimate and completed work that day. Professional and efficient. Very happy with the fireplace cleaning!! read more

Eco Grizzly - Fireplace - Fireplace Services Near Me - Canoga Park, California

Thank you Moses, Sebastian, and Paulie for your excellent customer service. We had various issues with our fireplaces and with each visit I was greeted by such professional, punctual, and polite customer service. All repairs were explained to me clearly and we have two functioning beautiful fireplaces now. I highly recommend their quality of service and value. read more

Great price.....great service. The techs were on time, fast....and cleaned up perfect. Highly recommend. read more