I have an old-school wood-burning fireplace that had never been properly serviced, so every winter…read moresmoke would seep into the house. Michael inspected the chimney with a camera and quickly found the problems. The original damper was mounted low and blocked much of the smoke chamber, the smoke chamber itself was rough and poorly shaped, and the deteriorated flue liner left large gaps that disrupted the draft. Rather than simply repairing the chimney, he completely re-engineered how it worked. He removed the old damper and installed a top-sealing damper, enlarged and reshaped the opening into the smoke chamber, then rebuilt and smoothed the chamber so the smoke could flow cleanly and efficiently into the flue. The result is remarkable. He took a 50-year-old chimney and made it work better than new. For the first time since we've owned the house, the fireplace drafts perfectly without a trace of smoke entering the room. As a bonus, it looks fantastic too. His crew was equally impressive. They paid attention to every detail, and even though chimney work is inherently messy, they sealed off the entire work area with plastic and left the house absolutely spotless. I'm incredibly grateful I found Michael. It's rare to find someone who combines this level of technical expertise, craftsmanship, professionalism, and genuine enthusiasm for his work. He clearly loves what he does, and it shows in every detail. It's also a reminder of what's been lost. Today, so much of construction is about replacing rather than restoring, and many fireplaces and chimneys arrive as prefabricated systems assembled from factory-made parts. There's nothing quite like finding a true mason who understands how a traditional masonry chimney is supposed to work and has the skill to improve it rather than simply replace it. Craftsmen like Michael are becoming a rare breed, and I'm grateful there are still artisans who take this much pride in their work.

Michael and his team are wonderful! I wouldn't bother hiring anyone else for any work needed to our…read morefireplace and chimney. I first reached out to Michael for an inspection when we were in escrow on our home. The home was built in 1967 and nothing had been done to the fireplace/chimney since then. He was incredibly thorough in his inspection and report, to the point that both the seller agent and our agent asked how I found such a good inspector. His quote for repairs was extremely fair and his detail helped us get a credit for the repairs needed. Fast forward to once we moved in, I reached out to Michael to schedule and he was able to get his team out less than a week later. It was over summer, so I would guess in fall/winter, it's likely a longer lead time, but he's extremely nice and accommodating so I'm sure he helps people if they are in a bind. Michael said it would take 2 days to complete the work, which it did (this is honestly refreshing because usually people quote less time and then end up going over), his guys were prompt and did a great job on all the work. They cleaned up after themselves and left the space looking just the way it was before they came. Michael then came out at the end to check out the work and ensure it was up to his standards. He installed faux wood logs and charged exactly what he paid, he didn't upsell us or anything. 10/10 would recommend!

Danny and Rudy were great to work with. They were friendly, professional, and communicated well…read morethroughout the entire job. What I appreciated most was that Danny took the time to understand how we actually use our fireplace and only recommended the repairs we really needed. No upselling--just honest advice. They worked through the heat, finished everything quickly, and did quality work. I'd definitely use Mr. Chimney Sweep Services again and would highly recommend them.

Danny was honest and thorough. He put a chimney cap on and also did a camera inspection of the…read morechimney and provided a detailed report. His pricing was very reasonable. I would definitely use him again.

I wanted to share a positive experience we had with Fireplace Freddie. They reviewed an assessment…read morefrom our home inspector and broke it down into clear, tangible pieces of work that actually mattered for us: repairing old masonry, cleaning out the chimney, and fixing internal mechanisms so the fireplace could be safely usable again. They were respectful of our time, highly communicative, and flexible to our needs throughout the process. The crew worked quickly and efficiently, and they were friendly, professional, and easy to talk to. They took the time to explain what they were doing and why, which made the entire process easy to understand and reassuring. Pricing felt fair for both the scope and the custom nature of the work. We'd absolutely work with Fireplace Freddie again and would recommend them without hesitation.

Having a very positive experience. It's not handyman cheap, but they are pros. Sincere and…read moreresponsible and courteous and seem to really care about the details. They worked with my schedule and have been very quiet for construction work.

URGENT: A company is IMPERSONATING Mary Poppins Chimney Service!! Danny and his father are the…read moreLEGIT operators of this company. A FAKE and UNETHICAL couple of individuals (including a woman who claims to be called Grace) wrongfully edited the number of this listing! The REAL number is: the 877-767-6901 - the FAKE numbers had an area code. It's truly disgusting. They quoted over $1000 and gave bs reasons why it was that price - then casually dropped the price hundreds of dollars on a whim !!! Thank goodness we realized it was clearly NOT the legit company! We have used Mary Poppins (Danny and his father) for YEARS! They are top notch. It's is despicable that a pair of crooks are to trying to ride on the coat tails of their years of hard work. Danny and his father do NOT have foreign accents - so if the phone picks up with a foreign dialect, that is not them. Only call: 877-767-6901 They have a great van with their company graphics all over it. Get the REAL chimney sweeps not California con men and women. And if you want to play them at their own game, here's one of the numbers of the FAKES: 805-321-6583

This is my second time using Mary Poppins chimney sweep and Danny does a great job! He does a free…read moreinspection and tells you about your chimney with recommendations and sealed The gap around my gas line after he swept the chimney. I feel confident about burning wood in the fireplace and that it is safe to use this season.

5 stars for ease of scheduling and for the sweep. Would add another star if yelp allows it for…read morekeeping the prices reasonable and teaching us how to maintain our fireplace. We have an over 100 year old fireplace that needed cleaning especially after the fire and ash we've had around the area. Bill came out the next day after scheduling with him on the phone with his assistant and helped us cleaned our old fireplace. He also gave us a checklist of what to do and recommendations on where to buy fireplace items if we decided to go that route in the future.

Zach's expertise and enthusiasm made this an outstanding experience. Service like this gives you…read morereal hope for humanity!

I had Pacific Fireside do work for me at the end of last year, and overall, I'm really happy with…read morehow everything turned out. We had a strong soot smell coming from our fireplace, likely from years of wood burning by the previous owners. Eli initially recommended a full cleaning along with gas logs and a top-sealing damper. When that didn't fully resolve the issue, he came back out to reassess and suggested installing a full gas insert as the next step. What I really appreciated was that Eli credited us for the previous work (gas logs and damper) and helped us choose an insert that made sense. The only hiccup we experienced was with the third-party vendor supplying the insert, since we initially had to pay them directly and ran into some issues. However, Eli stepped in, handled the situation, and arranged to pay the vendor himself, allowing us to reimburse him instead--which made things much smoother. Throughout both the initial service and the final installation, his crew was prompt, courteous, and efficient.

Jeff helped us inspect an old chimney/gas fireplace and get it fixed up with a nice new log and…read moresafety key. The crew was on time, professional, and got everything done quickly with no hassle at all. The price was exactly as quoted and everything looks and works great.

Excellent experience from start to finish! They replaced the pilot assembly and restored my gas…read morefireplace, and everything is working perfectly. Joseph, the technician, was outstanding--professional, knowledgeable, punctual, and took the time to explain everything clearly. The entire company was excellent with communication, keeping me updated throughout the process and following up afterward to ensure everything was completed to my satisfaction. It's refreshing to work with a company that truly values customer service. I highly recommend them and will definitely use them again for any future fireplace service.

Great customer service. They were able to give me prices for removing my antenna, installing a cap,…read moreand an inspection right away and up front. Job was done efficiently and they explained everything to me. I'm happy with their work.

I see my review is just one of many, reporting on this scam. I am writing this to warn potential…read morevictims. Stay away from this company and all their affiliates at all costs. They defrauded me out of $2250, and damaged the chimney on my home, causing me to have to pay professional masonry contractors to fix the damage they caused. The scammers behind this company go by multiple names including: Madesin Chimney Sweep & Cleaning, Chimney Pros, and A1 Chimney Pros. I am certain there are more company names they use throughout Southern California, but these are the ones I can confirm at the moment. If you want further evidence, read some of the negative reviews for a company called, G Hester Chimney Sweep in La Verne. They're basically all the same. Their positive reviews are all fake. If you look at these companies, their reviews have all been posted fairly recently. What went wrong: The technician, Daniel Klein, caused undue damage to the brickwork on my chimney, which is visible from the front yard. He sloppily threw premix all over the exterior of the chimney, ruining what was prior to his arrival beautiful brickwork. He also spray painted the interior or my fireplace, claiming this was needed and would fix any cracks or spaces where heat can escape - two claims, qualified contractors have since informed me is bad practice. I've now had 3 different masonry contractors look at the chimney, and each one has stated that the "work" damaged the chimney and never should have been done in the first place. As all the contractors I've spoken to stated, chimney sweepers shouldn't touch brickwork. As a result of Daniel Klein defacing my property, I am now forced to hire a masonry contractor to fix what he did (I've provided two photos taken from my sidewalk). When I first mentioned how bad the chimney looked to Daniel, he brushed it off and said wait a week, and you won't notice it because you'll be used to it, and maybe eventually it will fade. He took no accountability. He also stated that he was not interested in aesthetics, which is not an appropriate response from someone working on the outside of someone's home. The value of my property is largely based on how it looks, so I, and every other homeowner are interested in aesthetics, and the damage he caused negatively impacted the value of my property. When I didn't accept his offer to wait a week, he gave me two options: pay $30k for a whole new chimney or he'll come with some spray paint and paint the brick he damaged. Both options were unacceptable. After this conversation, he called me back and said he spoke with his manager (the one who doesn't exist and cannot be reached), and said that he now has a new idea to "make my chimney beautiful". At this point I told him I didn't want his unqualified hands near my home again, and I requested a full refund. I decided to also call the company's phone line, and request a full refund, however the reps over the phone kept telling me that they would shoot my comments up to the manager. I never once spoke to the elusive "manger", however I received numerous calls from Daniel, who was now bombarding my phone with messages to call him back so he could come over to my house. When I called the company a second time to request a refund, the representative had a very different tone. He was angry, cut me off multiple times and eventually hung up on me despite the fact that I was speaking to him politely. Ultimately, as a consequence of their actions, I've lost money, time and my property has been damaged in a way that is visible from the front yard. I am now forced to come up with money to have a masonry contractor repair the damage caused by Daniel Klein. I want to warn people out there of this weird chimney sweep scam. I never would have imagined such a thing exists, so just look out. I suppose there are dishonest, immoral criminals out there who feel justified in their abhorrent actions, but it's just really disheartening when you come face to face with it.

David gave excellent service at a great price. He was courteous, professional, and we were so happy…read morewith the results!

I've had a great experience with Burbank Fireplace. They came on time and reviewed my covered…read morepatio fireplace because it was randomly emitting gas when the switch was off. They determined that the pilot ignition module was faulty and ordered the part. They returned a few days later with the part and replaced it! Part of the problem was that my fireplace was operating without lava rock in the tray just below the ceramic logs. Apparently lava rock helps to cool the unit that's underneath (Fire glass does not cool like lava rock). With lava rock and a new module, I'm good to go! Excellent communication, excellence service!

If you're looking for top-notch service, crystal-clear communication, and skilled on-site fireplace…read moretechnicians at an extremely competitive price you should stop searching and call these guys immediately. From start to finish, my experience with them was outstanding. Their customer service team is genuinely a cut above the rest. They were responsive, friendly, and incredibly knowledgeable, making sure I understood every step of the process without ever feeling pressured or rushed. Their technicians arrived earlier this morning (on time, ready to work) proactively slipping on shoe protection not to track in outside dirt into the home (without being asked mind you) demonstrating professionalism and expertise while troubleshooting and resolving all of our issues with a control module for our Montigo Gas Fireplace. Their pricing was far more competitive than any other company I contacted, without sacrificing an ounce of quality or service. It is rare these days to find a business that combines value and excellence so well and I'm grateful to now have their contact saved in my phone the next time I need help with one of my fireplaces. I couldn't recommend Burbank Fireplace & BBQ more highly. If you want a smooth, stress-free experience with results that exceed expectations, this is the place to go!

Chimney services always comes with lots skepticism; it's not a usual services like plumbing, and…read moreit's not a necessity. Selecting CB is a right call. Joseph is pleasant to work with; he appears knowledgeable, considerate and delivered as promised. We took his advices and went through major works. The result and process is satisfactory. Highly recommend.

Joseph was awesome. He came out to inspect the chimney on our first home and was on time, friendly…read moreand super knowledgeable. He walked us through everything, explained why the chimney needed a cleaning, and pointed out that the galvanized chase cover should be replaced to help prevent future water damage. As first-time homeowners, we really appreciated how informative and thorough he was. He took the time to answer all of our questions and explain everything in a way that was easy to understand. We left feeling much more confident and would definitely recommend Joseph and The Chimney Brothers!