I booked my flight tickets with them and everything went smooth! I would definitely recommendread more

Covid has kept everyone feeling all sorts of way including the yearn to travel, but how to do so…read moresafely and what to expect. I invited myself to a a friend's family vacation (thank god they were excited to have us join! ). The trip was fast approaching (I mean within 2-3 weeks). I was referred to Karen and within an hour or two, we had an all inclusive resort on the beach set for a family of four!! Not only that, she got us to stay at the same place as our friend along with all transportation included for both families (we did everything together). Prior to leaving the country, Karen sent important details and reminders to ensure smooth sailing (or flying) which was extremely helpful given covid restrictions. She checked in on us during our stay as well as before traveling back home. There were some mix ups during the travel BUT Karen continued to help fix any and all issues that we encountered right away even with the time difference. It was almost as if she were right there with us. I have never used a travel agent let alone post a review on Yelp. However, it should be know that Karen is an excellent agent and works extremely hard to ensure your vacation will be one to remember (of course in a good way). I highly recommend her for your travel needs! Thank you Karen!

I want to give a ginormous shout out to Karen Byars of Byars Travel! It's been a long time since…read moreI've used an agent because it was always more hassle than it was worth, but Karen has changed that perception for me. She's SO responsive and always has or will find an answer to any question I can think of. She's been patient and flexible with me. I truly feel taken care of and like I'm getting more value than I would have if I had booked my cruise myself. If you're considering a vacation - I encourage you to reach out to her!

**Unresponsive during two major issues on European trip- was not worth the cost**…read more My two best friends from childhood and I took a trip to Europe to celebrate a milestone birthday in June. We were referred to Becky by a long time client, but wound up feeling that we were lower priority clients, perhaps felt that she was doing us a favor and didn't need to work quite as hard? She wasn't always super responsive but we knew she was busy with other clients, and especially liked that she was helping clients currently on their trips, as that was just what we hoped for just in case anything went wrong in a foreign country! Unfortunately, one of our hotels in Italy did not have our reservation when we arrived (showed "cancelled") and was completely booked. I emailed Becky and got her out of office message, with no mention of another colleague to contact while she was out! Luckily the hotel manager called a friend at a neighborhood hotel and got us booked there. It took a while plus had the hassle of traveling to the new hotel, so we missed some planned activities as a result. She reached out after the issue was resolved, but we did appreciate the follow up at least. Our return flight was delayed over 10 hours, which required us to rebook our connections for the second legs of our flights. We had booked this flight specifically because Becky, as a travel agent, was required to book round trip tickets on the same airline. However, when we reached out (repeatedly) for help rebooking she was non-responsive (until we got home, so no question of the time difference.) We had to spend hours on the phone with the airline to get rebooked. (Had we not booked with her, and instead selected another itinerary that we had found on our own with multiple airlines, we would have left on time.) Upon returning home, I had hoped Becky would reach out with an explanation. I asked about one after a couple days and never received a response. She did get our initial hotel booking cost back, but didn't show any initiative to find out why we were in that stressful situation to begin with. I find this incredibly unprofessional, and honestly insulting since we paid for her services and genuinely wanted to know what had gone wrong. I completely understand taking time off, but she should have either designated a backup or let us know in advance so we could plan accordingly. I won't be using this agency again. I am often asked for referrals at work for clients (realtors, travel agents, etc) and also in good consciousness couldn't recommend Travel To Go, so unfortunately treating us as second class clients will cost them future business as well.

I'd like to say I've used them as they were recommended to me but when I called I got put in a…read morevoicemail loop from he**. 1 for Becky, 2 for Monica and 3 for Sara...or press 0 for next available agent. Sadly I pressed 0, 4 times and no one ever answered just kept coming back to the loop. I finally pressed 3 for Sara...got voicemail, so I called back, pressed 2 for Monica...voicemail...3 times...pressed 1 for Becky...voicemail...do they really want to sell vacations or are they so busy they can't bother to answer? If so would it hurt to hire a receptionist? Now I have given them a 2 because they are so highly recommended but if I call a business during business hours I expect someone to answer, not "loop"me. I wasted almost 10 mins trying to get their attention and travel agents wonder why so many of us use the internet and do our own travel.

Attended a 50th bday for my bff and Vee Coglio served! She had drinks on point and stiff. No wait…read moretime, had a hefty party to serve. Hand down a great bartender. Didn't have to ask twice, knew her drinks and didn't hesitate. Enjoyed the experience.

Amazing bar service from Vee! Even though she was short handed behind the bar, she made everyone…read morehappy and kept us well hydrated! Way to go Vee! Merry Christmas.

Safari Spots planned and made all the arrangements for our recent trip to Kenya, and we couldn't be…read moremore pleased with the experience we had. My husband (who beforehand had been very uneasy about taking this trip) now feels that it was the most life-changing experience he has ever had, and all his fears were baseless. Our sense of connection with the other creatures with whom we share this earth has been deeply enhanced, which profoundly enriches our experience of our own lives. We couldn't have felt better cared for or more comfortable. Our accommodations were beautiful and the attention to our needs and preferences was far beyond our expectations. Our guides were extremely generous, responsive and expert in helping us to see all that we wanted to see, as well as supporting our professional photographer son (who came with us) in being able to record our experience in a fully satisfying way. We return home savoring this amazing experience and full of gratitude for all of the people who made it happen. Thank you, Noel! Thank you to all of the knowledgeable, caring and attentive people in your organization! This was truly awesome...this is one time that this overused word is just required!

There is not enough space on this page to rave about the extraordinary safari trip we just had…read morearranged thru Noel of Safari Spots. Every detail was perfectly orchestrated from luxury lodging, exciting game drives, professional assisted connections and flights and way too much delicious food! We learned so much about Kenya and Tanzania, the people, the wildlife, and the history. Respectful, caring, and professional staff in all aspects of our trip. Thank you all so very much for our Extreme Safari!

The customer service alone is enough to make me want to use their services again! Sylvia V…read more Customer Service Manager, is very attentive and detail oriented. Quick to return calls and answer questions. Even though reservations were made at the very last minute, it was still possible to book an early pick-up. In the morning, I woke to find a confirmation email. Sylvia even checked to make sure that I had all of my flight info (gate number, flight number, departure time) correct! On the day of pick-up, my driver was prompt and courteous. I will definitely use Professional Air Shuttle Services again!

I've used this service a couple of times (as well as my Mom) for airport rides and I plan to use…read morethem for other trips as well. I was very impressed with their customer service and overall attitude. Something as small as a bottle of water and travel sized kleenex goes a long way. The drivers are friendly and experienced and their booking agent is beyond good at what she does. I would recommend them to anyone. Fair prices too! I always appreciate when a business goes above and beyond, and that's Professional Air Shuttle Services!

We booked All Vital Transportation for roundtrip to SFO. Sam was very nice and drives safely, and…read morehe is always making sure that everyone is comfortable. We paid a small fee for them providing a car seat for one of our kids. We had 6 luggages, a stroller, several backpacks, and 5 people. They brought the right vehicle for it. It was an extremely pleasant experience for our family. They will be our go-to service for going to the airports.

Amazing! I will 100% recommend All Vital Transportation to everyone! AVT helped me celebrate my…read morebirthday in Napa. The reservation process was super easy. Ken, our fantastic driver, met us at our hotel and took us all over the area. We were welcomed with cold water and champagne! We had 4 reservations throughout the day and Ken dropped us off and picked us up from all of them. We felt very safe and well taken care of. AVT was happy to answer all my questions since this was the first time arranging a limo.

My gurl is the best n tha bizzzzzzz!!!!! Wonderful and awesome agent. Working for your every need…read moreand expectations!!!