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    Steffen Travel

    5.0 (10 reviews)
    Closed 10:00 am - 9:00 pm

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    4 months ago

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    8 months ago

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    2 years ago

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    Wayne S.

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    Review Highlights - Steffen Travel

    Wayne has been keeping us informed of any cancellations and options while travel internationally is limited.

    Mentioned in 9 reviews

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    Black Diamond Travel - Yes we stayed in a cave hotel. So amazing and different experience.

    Black Diamond Travel

    4.2(19 reviews)
    4.3 km

    I called to attempt to use a travel agency to arrange a trip for me and my family. I've been…read moretraveling for over twenty five years as an adult and since the age of five with my family. I have planned international trips and Caribbean trips but thought that maybe it would be nice to have a travel agent assist to take some of the stress away that comes with planning for a group.I used A big chain travel company this year to go to Europe because we were visiting more than one country but my next trip I would just need to go to one destination and full relaxation would be my goal( spa, massage, lush vegetation, etc.) I even asked to inform me if a Special came across her desk to any place with a beach, so that I could consider possibly changing my original plans if it sounded good. You would think I asked her to come get me and take me to the airport the way she spoke. Speaking to her for less than 15 minutes wasn't a pleasant experience. You would think she was reprimanding a child. I understand the frustrations of customer service but we didn't even establish a rapport. I would not recommend using this company. You are better off planning your own vacation and keeping the agent fee for drinks. Being nasty or brash is unbecoming.

    Have booked two cruises, working with Jean. She is a treasure of information and knowledge. She…read morehelped planned two wonderful trips and made sure we were well taken care of. No surprises which is a good thing when traveling. Thanks Jean.

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    Black Diamond Travel - Perfect.

    Perfect.

    Black Diamond Travel
    Black Diamond Travel - The was the door to our room at the cave hotel.

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    The was the door to our room at the cave hotel.

    Cruise Planners - Tea Garden

    Cruise Planners

    5.0(8 reviews)
    6.3 km

    PLANES-TRAINS-AUTOMOBILES...& Maria! Now, I have traveled…read morearound the world 3 times already and really consider myself a seasoned traveler. Know all the in and outs.....until my plans started to fall apart while traveling abroad. My wife said no worries, let me call Maria! Where I was on a train traveling from London to Paris and worried because we found out our Air B&B was cancelled at the last critical minute, one call to Maria and not only did she did find us a room, but a place WAY better than the spot that was cancelled. She found better air flights, booked some super cool excursions, booked trains 1st class, and bailed us out of trouble a couple of times on this last trip. Honestly, There aren't words in any language to accurately describe how grateful I'am for her service. I HIGHLY recommend Maria for any traveling needs you may need. Thank You Maria!

    I originally was going to book a quick cruise out of LA with my cousin on a last minute invite. The…read moreprices were kinda high online so I decided to check out and see if we had planners near by that might be able to get us better pricing. Maria started off with good pricing and got us pretty low but than my wife and I started to think... been there, done that, do we really want to spend this much and go down to Ensenada? So the hunt for a mini December getaway / vacation started. Like others, we want the most for our buck and since this was a last minute vacation we had a low budget. This was not easy for Maria and she helped us narrow down pricing and length for a warm winter location. We received amazing deals for Hawaii, Cancun and San Diego, as well as other cruises... After a week of us being extremely undecided as to where we wanted to vacation, we decided to go to a location where we haven't been before (believe it or not San Diego). Maria was hard at work for us all week long. Sending us various locations and hotels at Stellar prices! We were really picky (even though the suggestions were great) with a budget and Maria came through with a Hilton resort package, including flight, zoo and a navel tour! We finally made the decision to go with this specific package. Hilton ended up having an issue with accepting payment and the special ended that night ($300 savings). She spent an entire Friday with Hilton telling them what happened and that they needed to match the special from the prior day. Finally Maria Called us back with great news and booked out reservations that evening. Moving forward we will book all our vacation needs with Maria! She provided great customer service. She understood what we wanted, where we wanted to stay and go! She was patient, friendly and very attentive to our emails and communications. She was quick to respond and had not issues with either email and or phone communications. Thanks Maria! we can't wait and we will post some pictures of our lovely December vacation!

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    Cruise Planners - Let's Plan a Hawaii Vacation!

    Let's Plan a Hawaii Vacation!

    Cruise Planners - Alaska is waiting....call to help make it possible. Special pricing

    Alaska is waiting....call to help make it possible. Special pricing

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    One N Only Travel Services

    One N Only Travel Services

    4.5(59 reviews)
    64.1 kmInner Richmond

    MY 3RD TRIP TO EDC LAS VEGAS WITH ONE N ONLY ENTERTAINMENT!…read more One N Only (ONO) is a transportation & logistics company that provides transportation, free alcohol, hotel, and shuttle passes for major festivals: EDC, Snowglobe, Wobbleland, Beyond Wonderland, Audiotistic, Burning Man, Hard Summer, and possibly more to come! In both 2016 and 2017, I purchased a "full package" for roughly $475-500 which included bus transportation from San Jose to Las Vegas and back, 3-night stay in a hotel on the strip, and a shuttle pass from hotel to Las Vegas Speedway and back. In 2018, I purchased a "half package" for about $450 which was for hotel and shuttle pass only (no transportation to and from San Jose). *ONO PERSONNEL* The staff and CEO, Karen (a dude btw), work their butts off to make the entire process smooth and coordinated. They are detail-oriented and send many emails and surveys before the event to make sure everyone is on the same page and that special requests are tended to. *THE EXPERIENCE* ONO knows how to party. While you're on the bus, there is free vodka and chaser and you are expected to pre-game before the event! Logistically, I've never had an issue during my EDC trips. ONO provides exactly the services you'd need to enjoy a festival. In fact, this year the ONO shuttles were only a 15-minute walk away from the EDC exit (in 2016 and 2017 they were 30 minutes away). *BOTTOM LINE* If you are in Sacramento, San Francisco, San Jose, Los Angeles, or San Diego and need to take your @$$ to a festival, I highly recommend ONO ENT take care of the planning for you! My one caveat is that if you are more reserved and want to be left alone most of the time, it may not be the best option for you as you are pretty much forced to party during the entire bus ride. However everyone is cool and respectful, and I have made and seen deep friendships being formed thanks to ONO.

    Firstly this is in regard to the shuttle services pass for EDC Las Vegas 2025. I have repeatedly…read morereached out to this company for help as I was recently hospitalized dealing with a very serious health issue and will no longer be able to attend EDC Las Vegas festival. After multiple attempts explaining my situation and even offering to provide documentation from my surgeon and hospital I finally received a response that they had a non-refundable cancellation policy and that I would lose out on my purchase. I paid over $350 for the shuttle pass itself and I feel it is not fair for them to just take my money considering my circumstances and not offer any alternative. They said that the deadline for any requests for resale, roll over, or payment plan modifications must be submitted to them 30 days prior to the event and the event is this weekend. Obviously the timing and this health issue is out of my control. Anyone who decides to use this company's services please run away and think twice before you do as this is a very bad business practice and they clearly don't work with their clients for any emergency situations. I will never be using this company's services or recommending them to anyone that I know. Once again you have been warned.

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    One N Only Travel Services
    One N Only Travel Services
    One N Only Travel Services

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    Steffen Travel - travelagents - Updated May 2026

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