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    Byars Travel

    3.3 (3 reviews)
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    Your Vacation Finders - Dream Vacations - Ensenada Ca.

    Your Vacation Finders - Dream Vacations

    3.9(7 reviews)
    1.8 km

    This hotel is the perfect storm of laziness, neglect, and false advertising. From the moment I…read morestepped in, I could feel my standards lowering themselves out of self-defense. The lobby looks like it hasn't been updated since flip phones were cool, and the couch had so many stains, it looked like it belonged on a forensic files episode. The staff? Let's just say, I've seen vending machines with more personality and better customer service. I asked a simple question at check-in and got hit with a blank stare, a sigh, and a whole lot of attitude--like I was interrupting their vacation. I finally get my key card, go up to the room, and... yikes. First red flag? The door took three tries to open because the card reader looked like it had been scratched by a raccoon and half-glued back together with Elmer's. I walk in, and the vibe is immediate: "You're not supposed to be comfortable here." The room smelled like dust, old socks, and broken promises. The carpet? It had that crunchy feeling--like nobody had vacuumed since the last eclipse. The bed was a joke. Sinks in the middle, squeaks like a haunted rocking chair, and the pillows were so flat I folded one in half and it disappeared. I wouldn't even let a coat rest on those things. Tried to relax, turn on the TV--and surprise--it only has five working channels. One of them is just static, one is the hotel welcome screen that loops every 12 seconds, and the rest are news from three time zones away. I thought I was in a time machine, not a hotel. The bathroom? Not gross, but barely functioning. The water pressure was so weak I thought the shower was just giving up on life. The towels were scratchier than a wool sweater made of sandpaper, and one had a weird smell like it was dried in a basement. Also, who uses bar soap the size of a Tic Tac and expects that to count as "amenities"? Walls? Thin as paper. I could hear the guy in the next room breathing. I knew his whole Spotify playlist. I was practically a guest in his room too. And let's talk about the Wi-Fi, because this part made me want to walk out the front door and sleep in my car. It was slower than dial-up. I tried loading a webpage and had enough time to think about my life choices, stretch, and age five years. I ended up using my phone data just to open an email. Look, this hotel isn't scary. It's not filthy. It's just sad. Tired. Worn out. The kind of place you book because you're desperate, and then immediately regret because you feel like the building is also trying to quit. Honestly? I've had better nights sleeping on a school bus during a field trip. And at least back then, nobody was pretending it was a "3-star experience." I'd rate zero stars if I could

    DISGUSTING HOTEL and AREA! Hotel Santo Tomas is NOT a 3-star…read morehotel by any stretch of the imagination, it is 1.5 stars AT BEST. It is located in a shanty and very dangerous part of town. Because of that, the hotel's main entrance is heavily gated with thick metal bars all the way to the roof and looks like a jail. This of course is not shown in any of its advertising photos. I have NEVER seen nor heard of a 3-star hotel (or any hotel) with metal bars in its entrance The room we stayed in, although an upgrade from economy rooms, was also unacceptable: Deeply scratched walls, dirty worn out carpets, dust everywhere, broken inside door-latch, totally broken door handle that fell off, huge stains on its curtains and chair, and fleas! This was the only room in the hotel with air-conditioning, although the hotel is located in the Tropics. Its manager Marcos is not a person to be trusted. UNDER NO CIRCUMSTANCES should anyone stay in that area and especially in this "hotel" Santo Tomas. I had to get my money back from the credit card for the booking because Marcos did not allow us to stay after I had complained about the hotel even though we had already paid for the room. I want to write much more sharp words and in great detail about this "hotel", but unfortunately the Search Engine does not allow me.

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    Your Vacation Finders - Dream Vacations - Hotel floors

    Hotel floors

    Your Vacation Finders - Dream Vacations
    Your Vacation Finders - Dream Vacations - Our room nr.22 inside door latch.

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    Our room nr.22 inside door latch.

    Travel Adventures Unlimited - "Paris is Always a Good Idea!"...Audrey Hepburn

    Travel Adventures Unlimited

    4.6(37 reviews)
    11.1 km
    Family-owned & operated
    Free consultations

    I am writing to express our sincere appreciation for the exceptional service provided by Michael…read moreMcKay. His dedication and responsiveness truly went above and beyond our expectations. He was very patient with our group of 11 trying to decide what cruise line we should pick. Michael answered all of our questions in a quick and timely manner, ensuring that we were always informed and confident in our decisions. What truly stood out was his commitment to customer satisfaction--he even took the time to call us over the weekend, outside of regular working hours, to let us know that an upgrade we were interested in had become available and to ask if we would like to proceed. This level of attentiveness and care is rare and highly commendable. He is the best travel agent we have ever had and we want to thank him for his outstanding service.

    Allison Conrad was more than helpful. She went above and beyond to make my trip happen on short…read morenotice. Even when I had to reschedule the trip she was more than happy to assist in rearranging everything. She was so professional and knowledgeable, she created an itinerary based on just a few things I told her I was interested in doing. I would highly recommend her to anyone looking to travel. I personally look forward to using her as my travel agent again in the future. Thank you Allison for all your kindness and attention to detail!

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    Travel Adventures Unlimited - Over-water bungalows

    Over-water bungalows

    Travel Adventures Unlimited - Gondolas in Venezia

    Gondolas in Venezia

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    Byars Travel - travelagents - Updated May 2026

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