9 Jan26. . This review pertains to a particular driver(Brad ?) and Not the company itself .although the drivers are the 'face' of the company. Called ahead several hours for a pickup, specified time and place, driver (Brad?) confirmed. However when I phoned him at 10 mins overdue, he said he was busy with an out of town call and not available for a few hours. The guy just blew me off without a word, did Not call me, leaving me waiting for a cab that was not coming ! Totally unprofessional, and unforgivable. ==since writing this I noticed that he sent me a text, not seen at the time, that said sorry already booked....yet I spoke with him =after that = and he never said he'd texted me, and in fact reconfirmed our appointment ! so wtf. . .Bad experience all around. ==But credit where due - the driver referred me to a driver of another company, who in fact did respond on short notice with good service. read more

Reliable folks, pick up on time. Comfortable car. Friendly, calm driver, easy to chat with. Helped with bags to the door. Recommend.

I would give these guys 10 stars if I could they are the best of the best cab company for riding to and from the airport . Super efficient number 1 in customer service. Picture this you are home from a long ass flight tried and hungry they are always there to greet you in a text to your phone . Forget lift or Uber use this company reasonable prices for a nice comfortable ride this is my second trip with them no problems please gives these guys a call you will not regret it read more

4am pick up in Walnut Creek for transport to Oakland Airport. Sukhdip arrived early, helped me load my bags in his trunk, and was very pleasant. His car was clean & well maintained. Highly recommend this service. It's a little more expensive than Uber but Alliance Cab won't cancel your ride & leave you hanging in desperation. read more

I called and explained that I needed a ride as soon as possible. The very kind gentleman who took the call told me someone would be to me within 15 minutes. I really liked the personal service and they made me feel very comfortable amidst difficult circumstances. read more

My husband and I needed transportation to a medical appointment from Rossmoor to Concord. A few days prior to the appointment, I called Alliance Cab to find out if we could use their service. The individual to whom I spoke told me to call the night before the appointment to schedule as their mornings were generally busy. I called as directed and was told to call the taxi driver himself. I did, left a message and never received a call back. I had indicated in my message that this was a medical appointment and was very important. Very disappointing. read more

Very happy with this cab company. Today was my second time using them for travel to and from medical procedures for my spouse. I do not drive so they help me be the designated "driver" for his surgery visit. The ride was booked the day before and we slept well knowing we would have good taxi experiences like last time and we did. All the drivers have been prompt, friendly people and their cars have been comfortable with soft seats and very clean. They use FasTrak transponders to go in the paid lane which got us to the destination quickly this morning and made the ride cost less due to the time saved. What really prompted to write my review though is the willingness of Alliance Cab to make the trek from Walnut Creek to Castro Valley for our trips to Walnut Creek and Martinez. I am extremely grateful their reliable transportation makes stressful surgery days a little less anxious. read more

We used Alliance Cab for a trip to SFO when we had to be there at 4:30 a.m. We've taken limos (when work paid :)), town cars and taxis before and I have to say, I really felt like this is the best service we've had! Brad was on time, courteous, did not complain about our mountain of luggage and the car was spotless, smelled nice and very comfy! Really, the car was as nice as a limo and did not really look like a taxi. I cannot believe that we can have this kind of a service for the price of a cab! We recently hired Alliance again when our son's grad night dictated a 3:30 a.m. pick up on a work night. Usually my husband or I would have not felt comfortable having a random cab pick him up in the middle of the night but we were so impressed with this service that we went for it rather than dragging ourselves out of bed. It was a good call. Alliance was there on time and got him home safely. Highly recommend! read more

Contracted brad almost 8 months ago , since them I'm a loyal customer to them , always on time and very professional , And a very clean. Cab !!!! read more

Alliance Cab - Taxis Near Me

Update to specifically address the comment on 22 March by Alliance Cab. I called Alliance Cab (using the phone number on their Yelp page.) They answered the phone and introduced themselves as Alliance Cab. The cab that arrived did not have an Alliance logo on the side, however. This review is not for another company. The car that arrived to pick me up didn't have an Alliance logo, which threw me off at first. It was raining heavily the day I used Alliance and I had to ask the driver to run the window defogger because the windshield had a visible space smaller than two dollar bills (the rest was fogged) and it was pretty obvious he couldn't see where he was going. The side windows never cleared, which wasn't an issue since the driver didn't use his mirrors anyway. The driver kept the car at about 12mph over the speed limit despite the rain and traffic that was driving more slowly. He honked fractional seconds after a light turned green and the cars in front didn't move. He also spent some time while driving reading text messages from his dispatcher. Not while stopped -- while driving. Which may be why he didn't need to defog the windows; he was looking at his phone anyway. When his dispatcher called, the dispatcher swore a bunch on speaker phone. The driver had to tell him multiple times he had a passenger. I had to say hello to the dispatcher, in fact, to get him to stop swearing. It really sounded like the driver and dispatcher disliked each other. But the thing that ticked me off the most was at the end of the ride. I could see that the driver was having a pretty terrible day so I was going to leave him a large tip. I have him $40 on a low-$20s fare and asked for ten back. He pulled out a way of cash and said "I only have a five." I needed to get to work so I left him with an extra $5 on the tip. Oh the plus side, the cab was clean, driver very friendly to me, and we got where I needed to be on time. I wanted to give these guys a great rating, but man, the driver was not really taking care with his window visibility to make sure that he had the visibility needed to drive safely in heavy traffic. And the thing is that to me a safe driver is the most important part of the trip. Ultimately, even though the driver was nice and courteous, I did not feel he was driving safely. read more

Brad and Sean are always so professional, friendly, and punctual. I started using Alliance Cab a few years back and haven't stepped foot in another cab since! Love the personal service these guys so proudly provide! read more

Was talking with Brad today and he told me they get many clients because of their positive Yelp reviews. I have used Alliance Cab for a few years now and while I am not a big computer user I can tell you Alliance Cab is a very fine business. Do not hesitate to call them. Plus they have a very easy phone number to remember for those few of us without smart phones. read more

This was my first time using Alliance Cab. Everything went picture perfect. When I called the company to reserve a cab for the next day, my call was answered immediately (and not put on hold), and it was easy to make the reservation. The cab was there 1 minute early. The driver was polite and helped with baggage in and out of the cab. The cab was spacious and clean. The driver drove safely. When I called to make the reservation, they said that they will contract out if necessary, or something like that. The cab that picked me up had a different company's name on the side (I don't recall the name), so perhaps this reflects just as well on the other company, but what matters is that the company I called is making sure its passengers are treated well. read more

On time and friendly service. Cab was spotless and didn't smell. Would definitely use again !

Great choice! I'll totally use them again! I called several companies trying to get a decent pick up time. Not only were they the fastest, but they had the best customer service hands down. I don't take cabs often, cause its usually a creepy and horrible experience, but these guys were great! Clean, friendly, prompt, no cigarette smell... My new go to cab company! read more

Alliance cab is the only cab company we use in Walnut Creek. We've been loyal patrons for several years now. Brad is always on time and his fleet of cars are fantastic. Who doesn't like to be driven around in a new Lincoln Town Car? We've tried them all and the other guys don't compare. read more

I made a yelp account to leave this review. I scheduled a cab to BART early in the morning. I scheduled the cab the day prior. I called when he was 5 minutes late. He had forgotten. He said I'll be there in 10 minutes. 5 minutes later he called and asked for the address and said some choice words and said that I'll need to call someone else. He said my next ride is free but I don't think I'll be relying on this company again. Hoping I don't miss my flight. read more

I have used Alliance Cab a few times for airport transportation, once to the BART station so I didn't have to park all week, and once all the way to SFO. Both times the driver was early and very pleasant. Both the town car and the van are clean and nice. Thanks! read more

Alliance really cares about your experience. My driver was a miracle worker, and I really appreciate him going above and beyond to make sure I got to the airport. He did everything he could to make it work, and I made my flight! read more

After checking Yelp for a good local cab company I went with Alliance. I needed transport to a surgical center. Talk about stellar service. Professional. Courteous. Clean. And a Lincoln Town Car for a cab. My driver was personable and funny and provided a nice ride and a good rate to my destination. I will use him again if I need a cab out this way. read more

Alliance Cab and its drivers are the best way to go. Their Town Cars are spotless, never smell like cigarettes! Two drivers were willing to pick me up in San Ramon and deliver me to Walnut Creek, and they were tireless in finding me and bringing me back. Good. personable drivers. read more

Wonderful experience with Steve from alliance can. I asked Steve to pick me up at 7:40 he was there 7:37. Down to earth classy guy that even opened the door for me. I left my card and before I realized it he was calling me back and had arrived within a minute. read more

Steve made our 4am trip from Pleasant Hill to SFO fun. Picked us up in a nice Lincoln on time and made our very early trip a comfortable one. Highly recommending the services of this cab company to all. The service definitely deserved a five star. Thank you Steve. read more

Alliance Cab has been a Godsend during a difficult period in my life. I am unable to drive during several weeks of physical therapy following surgery. I am unstable walking using a cane. Alliance drives me to and from therapy twice a week. Alliance is always there when scheduled. Their drivers help me get over curbs and walk to the door of my house or the therapy center. They even get me mail and bring it inside for me! I recommend them heartily. read more

Great customer service and fair pricing. Both Steve and Bob were great as they took me from Danville to Oakland Airport. On my return, they picked me up at the Walnut Creek Bart. Definitely use them again! read more

Friendly driver! Arrived just in time, probably call them again..

I contacted Brad via email several days before a Halloween party in order to reserve 2 vehicles for our large group. Brad returned my email immediately and after a couple of informational emails we were all set. Brad was prompt, courteous and flexible when part of our group wished to make a stop on the way to the party. When pickup time came we called to be picked up a little earlier than our set time and he came right over. When you are out to have fun and do not wish to worry about transportation details it was quite refreshing to set it all up in advance and have everything go seamlessly. read more

Needed to be at a work site soon when I got a call my vehicle in for service was ready for pickup. I had to get it or leave over the holiday weekend. Called Alliance and they got the closest cab to me within 15 minutes. Long story short, got my vehicle back and made it the jobsite on time. I don't use cabs often but will put these guys on speed dial. read more

Have used them several times to get to SFO. Bob, our cab driver, is always on time, courteous and very friendly. I highly recommend them and will definitely always use them every time we need a ride to the airport. read more

Called last minute - on time pickup - nice clean town car - nice driver. Will use again - excellent!!!!!

I highly recommend Alliance Cab! Brad was very friendly over the phone and picked us up on time. He was also a very good driver and brought the cell phone I left in the car inside the airport! Thank you very much!! read more

I've been using Alliance Cab for a few years and have been pleased with their service. I do not use taxis often but Alliance is my number 1 choice. The other reviews and consistent with my feelings. Choose them if you need a cab. read more

Phoned at the last minute for a ride to my doctor's office. Sean said he could pick me up in 10 minutes. Sean was punctual and very courteous. Vehicle was very clean. I deducted one star because the pickup address was misunderstood and Sean ended up 1/2 block away. After my appointment, I phoned again for a ride home. The fare was $1.00 more, but Sean explained why to my satisfaction. I am very pleased with the service, and won't hesitate to use Alliance again. read more

Yes indeed Alliance Cab is as good as it gets! This is the only company I call for rides when I need them.They are always super polite,friendly and give AWESOME customer service!I have used them for several years and they never disappoint.The cab is always clean,on time-if not early,get me to my destination without dilly dallying (going slow),and are dependable.Very nice drivers!Five Star Service! I'm a lifetime customer!Oh,and the cars are easy to get in and out of,and very comfortable!You're in good,safe hands with Alliance Cab! read more

I'm the daughter of a cab driver/dispatcher and so try to support cab companies whenever possible. I also don't usually write bad reviews but feel that people should be aware of the poor service. I booked the cab the day before we were leaving for New York. When it didn't show on time, I called the company and was told, "It's five minutes away." Five minutes later, still no cab. When I called again, I was told that the driver was across town and had mistaken the time by an hour. I made numerous calls, was told that the driver would be fired, and then that he was 2 minutes away. 10 minutes later, the office insisted the driver was in front of my house (I live on a very small court) and he told the driver to honk. He refused to believe me when I said the driver was nowhere in sight. By this point, it was laughable. If it hadn't been for a neighbor who heard me yelling on the phone, we wouldn't have made our train to the airport. I will say that the company did offer me a free ride. They have a lot of positive reviews, so maybe it was just a bad day. Trying to make a living driving a cab these days has got to be tough. read more

Great service! They picked me up on time and helped me with my bags. They were very courteous and professional. I recommend them to anyone.

Brad is the best cab driver EVER!! The cab is one of the nicest cabs I have ever been in, spotless interior, cream comfy leather seats, and it always smells good. He is always fast arriving, 5-10 min or he will call someone else for you, and I have never had to wait longer than the time given. If you can't drive and don't want to leave your car, he can have another driver drive your car for you for just double the cab fare. read more

Here's my story about Alliance. Steve phoned me at the scheduled 4 a.m. He was right outside my door. My alarm had failed to wake me. Steve had another pickup due after he would drop me at the BART. But he was maximally patient and kind--beyond reason. I was out in five minutes for a long trip--no time to really finish packing or preparing house for subletter. Steve, on the other hand, was solid as a rock throughout. Not only got me to the BART on time but carried my luggage, getting it quickly through the turnstile for me. What a GEM! Trust this company. I am in no way a shil, just a more that satisfied customer! read more

I was impressed with the professionalism and courtesy of the drivers that are employed at Alliance Cab. The cars are clean and roomy. I highly recommend this company to anyone that expects a high standard of service. Give them a call. You won't be disappointed. read more

My parents have used Alliance Cab out of Walnut Creek several times and the drivers are always on time, courteous and professional. They are very comfortable and feel safe with this company. read more