It's great to find a business that specializes in just water heaters as you can count on expert…read moreadvice with each visit. The owner Casey serviced our water heater with expert work and a fair price. In reviewing the Yelp reviews, (all 5 stars) and pleased with our service, it seems like Casey has carried on his father's mission of being prompt, kind and fair.

We called Al's after they were the ones to originally install our w.h. In our house years ago after…read moreours started clanking. Not only did a service person come out within a few days, but they were happy to do a 5 min video explaining in detail what we needed to do going forward. This was really helpful and he was happy to answer specific questions and even chat with my husband after the video. It was well worth having a tech come out! So thankful to have Al's!

Ac went out on Sunday. Set up an appt for Monday afternoon. Got a call around 2 letting me know…read morethat the tech is on their way. The tech Jon was professional and quick. Determined the part. Had someone run the part to him. Fixed and back up running 100%. I found the price to be comparable to other shops / what I see online for services. The big difference is promptness and good communication. When it is 95 out that is what matters most!

Had a tech out just now to repair my AC, which is only four years old. He couldn't determine what…read morewas wrong and charging me $107 for basically nothing. Told me that the problem was probably dogwood but was going to charge me an additional $99 to clean that out! I called the office for verification and they told me that cleaning is extra. Beware! Do not hire this company they charge way too much for no service at all so disappointed!

AAA SERVICE technicians installed a new furnance. Dispite a few snags all went well and the in…read morestall was great.

They did a great job with my dishwasher. They were very efficient and knowledgeable. They finished…read morethe repair quickly and it has worked great ever since.

We called Brock Mechanical to assist with the installation of plumbing to add lines for an…read moreadditional washing machine in our basement. Bill came out to perform the service and was extremely professional, detailed and informative regarding what was needed and he also brought some additional items needing to be addressed to our attention. The price was fair, honest, and the work area was left clean. We had done our research before calling Brock Mechanical, looked at reviews and are very glad we chose them. We are new to the area/Michigan, and will be using Brock Mechanical for all of our plumbing needs. Cheryl and Jeff W.

We needed a new kitchen Moen faucet installed because the previous one, a sensor touch unit,…read morefailed. Brock Mechanical came the morning after we called and replaced the "touch sensor" faucet with a standard manual faucet of the same style. I was very impressed with their response time, on time arrival, quick replacement and reasonable price for this service. I had the pleasure to recommend them to a friend for a plumbing leak. I will be using them again.

Dean Mechanical performed great. Courteous, Efficient, and very professional. They answered my…read moreafter hours service request very quickly. After discussing the problem over the phone, we decided to schedule service call for the next morning. The service technician showed up 5 minutes early, clearly identified himself, reviewed the problem, identified the cause and made a very nice repair quickly. There was no large add on sale pitch, or beating around the bush trying to make the problem appear bigger than it truly was. Shawn and Drew are some of the best technicians I have worked with. Thank you Kindly for a great job. In the end, The Friday night phone call, and Saturday in home repair cost $300.00 and they stayed around to ensure my heat boiler cycled for a few hours to ensure the problem was corrected for sure.

Had Dean Mechanical out to quote for an upgrade to my HVAC system. Said they would have an estimate…read moreto me in 1-2 days, that was 3 weeks ago. I left a message at the office asking for an update, never heard back. Guess they don't want the business?

Dom P, Ronny and Don H., were easy to work with and professional hardworking guys. They worked…read morehard and answered all my question. I'm grateful to my neighbor who suggested Haley Mechanical!

What a cluster. We…read morestarted our journey to get a new generator installed on 19 May. It was finally finished sometime in August. One would think that a place who specializes in generators would do better than this. However. First, the good news: our salesperson, DJ, was wonderful. He spent time with us going over the BTUs and size generator that would realistically be needed here. Also, our meter needed to be upgraded and I gotta say, Consumers Energy was great! Yeah, you read it. Great! They were here within two days time, had the thing installed and ready to go. Bam! And now...the rest. It took a while to get scheduled. Ok, no biggie. But when they finally arrived to do the install, that's when the mishaps began. It was hot outside. Like blazes. We kept the guys swimming in drinks and had them come in as often as they needed for AC breaks. The install was to take 1.5 days. Welp, by end of day 2, the people just left. Long holiday weekend? Extra extra day off? Going to contact us next week about finishing. No call. Call office. No clue. Called back. Evidently, generator needs a part. No one mentioned this. (Wouldn't you think that a place that specializes in generators would have parts?) Days go by. More calls to office. No part. More calls, no part. Called back and scheduled. Oh now something else. We will get back with you. Inspector from county can come in meantime. Cool! He arrives, very pleasant and inspects plumbing. He says, "when is electrical inspector coming?" Huh? He said that Haley should have also scheduled that. The plumbing inspector even called the electrical inspector himself (!!) and was told that Haley never scheduled him. Call office. Oh, uh, guess that didn't get done. Called office about SIX times to get that scheduled. The installers from Haley cut the outside gas line too short. That had to be redone. Now we are ready? Generator going to work now? No. Now the guys have to come back. The replaced part from July? Doesn't work. Replacement ordered. Call office. Is it there? Is it there? When are you getting it? Etc etc etc Part comes. Oh damn, now the lid doesn't lock. Going to order new lock. Call office. Any word on part? Anything? Hello? "We are going to have our new electrical manager help you out. He will call you right back" Crickets. Days and days of crickets. No manager. No anyone. Call office. Part here? Nope. Guy is coming out. New part found. He is super nice. Tries new part. Guess what! Doesn't fit! Eeeeeeeeee He says he is going back to take an entire lid from another generator to fix ours. He does. All is well. Days later. We get a call asking for the serial number so our extended warranty can be registered because Haley forgot to get it during install. Three weeks after that, we still don't see extended warranty in our app being added. Call office. Oh, she hadn't registered it. All in all, this whole process took months, and no less than 30-35 calls to the office to get things done. No one knows what is going on in this company from one department to the next, one employee to another. It used to be highly recommended because it was family-owned. Now, we can see how private equity has "helped" enhance another business into the trash heap of history. After this colossal mess, we do have a nice generator that works great. And we will be using an entirely different company for our annual maintenance.

I have used Cumming's multiple times over the past few years. They have replaced many of the…read morevalves that were original to my 60-year-old house and did a great job. Both of the plumbers who did the work seemed knowledgeable and honest, telling me what needed and didn't need to get done at that time. They're not the cheapest, but I feel I can trust them, and that makes the higher price worth it.

Fixed when another company had come and gave an estimate that was outrageous, and had recommended…read morereplacement instead.

My home heater broke down when it was below freezing outside. I contacted my home warranty company,…read moreand they assigned Cody from Northridge. Cody reached out 24 hours later and asked if I still needed service -- why would you ask that? I told him yes, and that my home was at 60 degrees. When he didn't respond, I followed up, asking when he might be able to come out or if I should contact another company, as I needed help ASAP. Below is his response. "You haven't even found out our schedule and you're already asking to contact another company. At this point I think this will be a learning lesson for you. I will be contacting the insurance company and having someone else out. Take care." This is how you treat a customer? By teaching them a lesson in a situation like this? WTF is wrong with you?? See the text exchange attached.

Worst "Service" I've ever had The owner, Cody, was aware…read morethat me and my family were without air-conditioning in 90° heat for WEEKS. Including a senior citizen. It was hard for me or the home warranty company that was also working with him to get ahold of him. Even after paying a service fee he refused to answer calls. He would only text hours later. When he WOULD respond, he was often dismissive and rude. He was also very lax about providing necessary information to move the process forward. He was so non-responsive that the home warranty company eventually had to drop him and chose a different company. The NEW company responded immediately, over the phone, even while in the middle of another job ON THE WEEKEND. They came out the same day. Turns out we'd been waiting on Cody for weeks but when the other maintenance worker arrived he just reconnected a few wires and it worked. What a SHAM. I'd be very cautious using this "service" company.

They answered the phone gave us an estimate and were able to make it out within a day. Every…read moreprofessional and respectful young men. They did a great job and the cost was reasonable. They did a great job with leaving the job cleaned up. We will be using them in the future and would definitely recommend them to our family and friends.

The more I review the work he did, the more problems I see. Some items were installed incorrectly…read moreand he was consistently late across multiple appointments. I'm sorry to say I won't be contacting East Plumbing in the future and won't be recommending his services.